Granite Subaru

Always very satisfied with the service at Granite Subaru. At this point I am comfortable with all the people I have worked with. Jen has been very good. Having the extended warrantee has been very helpful At this point I am comfortable with all the people I have worked with. Jen has been very good. Having the extended warrantee has been very helpful. More

Great service dept. Everything was explained to me in detail. I trust them. Better than my home Subaru. Everything was explained to me in detail. I trust them. Better than my home Subaru. More

They will never, ever stop hounding you for a review. Y’all couldn’t even figure out what was wrong with my car— so here’s a one star for your annoying xxxxxxxx. Y’all couldn’t even figure out what was wrong with my car— so here’s a one star for your annoying xxxxxxxx. More

I brought my car in for a couple things. Turns out it needed a lot more. Communication was friendly and they worked with me to before doing anything. A+ customer service Turns out it needed a lot more. Communication was friendly and they worked with me to before doing anything. A+ customer service More

Very good customer service. When it became clear that service would take several hours, I was given a loaner for the night. Very appreciated. When it became clear that service would take several hours, I was given a loaner for the night. Very appreciated. More

second car purchased from shea. ... always had the answers to any of my questions and always there on the phone when I run into the workings of my cars when I run into a bit of troub ... always had the answers to any of my questions and always there on the phone when I run into the workings of my cars when I run into a bit of trouble understanding them.... More

The salesman Kordian was amazing. Previously I dealt with Ashley also prior to arriving to test drive the car I was intending to lease. She got me a great price on the car. Jon, the f Previously I dealt with Ashley also prior to arriving to test drive the car I was intending to lease. She got me a great price on the car. Jon, the finance manager was a different story. While very competent, he kept pressuring me to drive off the lot with temporary NH plates (I live in Mass). I had been told by my insurance agent this was not valid. After I test drove the car and finalized the lease I did my own research and found out in fact this was not valid in Mass. All the staff I spoke with kept pressuring me to pick up the car and drive off the lot with the temporary NH plates. It was only when I adamently refused and threatened to cancel the lease (I was within my 3 day recision rights) that I finally got the dealership to agee to send a runner to the Mass RMV and register my car. More

Josh was friendly and professional. He kept me informed throughout the process and arranged for a loaner vehicle for overnight. I was very impressed with how the whole process was hand He kept me informed throughout the process and arranged for a loaner vehicle for overnight. I was very impressed with how the whole process was handled. More

Granite Subaru's Service Dept never disappoints. I've been using them exclusively since 2015 and have never had a bad experience. I've been using them exclusively since 2015 and have never had a bad experience. More

Thanks to Granite Subaru our 10 year Subaru Forester runs like a brand new car! like a brand new car! More