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Granite Subaru
Hudson, NH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 3:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I wish I could in any way fully describe how offensive the owner/business manager of this place is. The salesperson I worked with was actually pretty fantastic; he listened and worked with me on finding t the owner/business manager of this place is. The salesperson I worked with was actually pretty fantastic; he listened and worked with me on finding the ideal car for me. I found the PERFECT car that I loved and started talking about price. I expect a bit of negotiation at car dealerships, but not insulting nickel and diming. I gave my preferred price and the business manager through my salesperson said it was too low--so I told them the absolute highest price I could pay for the car, very specifically saying I truly would not be willing to go a penny higher. 5 times over 4 hours the business manager sent back counter offers coming down about $200 each time right down to asking for just $100 more than what I'd stated as my highest price. Each time I clearly said that I would not go over my offered price and they didn't need to call me back if that wasn't possible. 5 minutes before their closing time, the business manager agreed to my offered price if I came in and bought the car right then. I didn't appreciate the pressure and decided to sleep on the decision. I looked up the specs on the exact model and amenities in the car I hoped to buy and found that the price I'd offered as my ceiling price was about $1000 more than the blue book value. So nope, I certainly did not reward that poor behavior with a sale. I went elsewhere and got a car that I wasn't as in love with from a far better dealership that gave me a fantastic deal. More
Pushy sales. Lowballed trade-in (big time). Tried to upsell me into a new vehicle. Insulting when questioned. Overall, an unpleasant experience. Went to another dealer and got the exact car I went to upsell me into a new vehicle. Insulting when questioned. Overall, an unpleasant experience. Went to another dealer and got the exact car I went to Suabru of Nashua for, for $1000 less! (And they gave me $1800 more for my trade than Nashua offered.) More