Granite Hyundai - Service Center

I purchased a Santa Fe from another dealer. The Heater wasn't working. The Other Dealer stated I needed to take it to a Hyundai dealer. I called Granite Hyundai service department and they made The Heater wasn't working. The Other Dealer stated I needed to take it to a Hyundai dealer. I called Granite Hyundai service department and they made an appointment for me. When I arrived I was met by Anthony. I informed him of what was going on, he said give me an hour to check things out, an hour later Anthony came to me with a few questions. He let me know what was going on, that it was a sensor, it was still covered by the warranty. He said it would take a few hours to replace sit tight. True to his word Anthony came back when the work was done. I left with an appointment for routine service care. Even though I purchased the car from another dealer, I will be coming to Granite Hyundai for all service work. Next time I will just purchase a vehicle from Granite Hyundai. More

It's all about making as much money from customers as possible. That seems to be be Granite philosophy. Falsely telling customers a car with under 27,000 miles that they recommend 4 new tires with an ali possible. That seems to be be Granite philosophy. Falsely telling customers a car with under 27,000 miles that they recommend 4 new tires with an alignment at a cost of close to $1000 and when declined as even a blind man could feel lots of thread left, they fail an inspection on the vehicle. Btw...I took it immediately to another inspection establishment which cost me an additional $50 and it was passed no problem. Also was charged $35 for tire rotation which I did request before being told needed new tires. If tires were not passable why were they rotated? Haha yes...to collect that 35. How many times a day, a week, a year does this happen at Granite Hyundai? Was warned about Granite. Should have listened.Will be posting on Google and Yelp sites and telling everyone looking for a car about the Granite experience. More

Nice crew throughout the dealership. Service is always informative on the progress of my car. Service is always informative on the progress of my car. More

I always use this dealership for all my car service. I had a flat tire which I inflated and called for an appointment before it deflated again. Joanne scheduled me in right away. I needed a new tire. Th I had a flat tire which I inflated and called for an appointment before it deflated again. Joanne scheduled me in right away. I needed a new tire. They put it on and did my free yearly inspection while I was there. My car was returned to me washed. It is always a pleasure to wait for my car with a hot cup of coffee and snacks offered for free. I recommend them highly. More

Although I didn't purchase a Hyundai (I bought a trade-in Subaru from their lot), they did all they could to make the purchase quick and painless –even enjoyable. They also offered a 10-yr inspection plan f Subaru from their lot), they did all they could to make the purchase quick and painless –even enjoyable. They also offered a 10-yr inspection plan for free, at their Somersworth location, which was great, as there was a SNAFU with my trust documentation during registration. Tim, Will & Dan were helpful and courteous - I would shop there again! More

Fast professional service. They kept me informed throughout and did a great job with my car repairs They kept me informed throughout and did a great job with my car repairs More

Was very accommodating for an emergency need for service. ..fit me in despite car not being towed there until 2:30 pm ..fit me in despite car not being towed there until 2:30 pm More

everyone i dealt with was great. very friendly and professional and kept me updated with every step of the way very friendly and professional and kept me updated with every step of the way More

The team went over and above to get my car repaired. They were patient and professional. Peyton kept me informed and explained everything I needed to know. Friendly, courteous and respectful. I would hi They were patient and professional. Peyton kept me informed and explained everything I needed to know. Friendly, courteous and respectful. I would highly recommend them. More

Service was very timely. …no waiting and service took as long as expected. I was kept apprised of the work as it was ongoing. Everyone was friendly and professional …no waiting and service took as long as expected. I was kept apprised of the work as it was ongoing. Everyone was friendly and professional More