Granite Hyundai - Service Center

I had 2 days in a row of issues and you all jumped to help thank you help thank you More

Always pleasant to drive in. Signing in is easy. Waiting room is cozy and comfy. Plenty of snacks and coffee while waiting. Work was done quickly and was came to when done by ser Signing in is easy. Waiting room is cozy and comfy. Plenty of snacks and coffee while waiting. Work was done quickly and was came to when done by service member. More

I called 8 dealerships. Four wouldn't even take new customers. Two were booking 2 months out, one one month out. Your service department took us in less than a week. You ord Four wouldn't even take new customers. Two were booking 2 months out, one one month out. Your service department took us in less than a week. You ordered the parts and got us back on the road as quickly as was possible, even though there was a holiday delaying parts. Thank you so much. More

I WORKED with a gentleman who was so accommodating, professional, and knowledgeable. I wish I could remember his name so he could get the accolades professional, and knowledgeable. I wish I could remember his name so he could get the accolades More

They delivered what I was asking them to do. It took over an hour what was kind of longer than I was expecting but it was a lot of people there ,) customers) It took over an hour what was kind of longer than I was expecting but it was a lot of people there ,) customers) More

It started with Josh trying to find a screw to a broken part that was on order. The screw actually comes with the part. Which is the knob on the drivers seat. This took 90 minutes unsuccessfully. When I br part that was on order. The screw actually comes with the part. Which is the knob on the drivers seat. This took 90 minutes unsuccessfully. When I brought the car back in when the part came in Tony took care of it and knew exactly what to do in a timely way. More

Service was prompt. Sales floor was welcoming and staff was friendly Glad that this is my 'home' dealership Sales floor was welcoming and staff was friendly Glad that this is my 'home' dealership More

Good experience. However, they should honor coupons from the previous owner of the dealership. Bad PR move for the new owners. However, they should honor coupons from the previous owner of the dealership. Bad PR move for the new owners. More

Employees seem happy with the change in ownership. Service was fine, but they forgot to reset my service alert and changed me for service i had already paid for. My refund was easy to obtain and the Service was fine, but they forgot to reset my service alert and changed me for service i had already paid for. My refund was easy to obtain and the staff was very helpful. More

It's great having Tom back and getting the service we are used to Honest and reputable used to Honest and reputable More