Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Granite Buick GMC
Rapid City, SD
48 Reviews
Whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Come by, look around and check what we can offer you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 48 reviews
November 12, 2025
Purchase our 2020 Hyundai Palisade with about 90,000 plus miles on it. Next day we were driving home (to Washington) and our battery light came on. We had to stop in Missoula, Montana for them to tell us it miles on it. Next day we were driving home (to Washington) and our battery light came on. We had to stop in Missoula, Montana for them to tell us it was the alternator. This item is a dealership item only so we had to buy two car batteries to get us about an hour and half away from home. We had to tow the vehicle back as we had to order the part. We called the dealership and they said they would try to “work” on a solution. Since we have called/texted over a handful of times with no response. More
by Kariss
Employees Worked With
October 15, 2025
Mitch, the parts department, and the service department have all been very professional and pleasant to work with have all been very professional and pleasant to work with More
by alan.vanbochove
Verified CustomerOctober 10, 2025
Great experience working with Brett and Kevin at Granite Automotive. I was finally able to find the exact truck I wanted. Automotive. I was finally able to find the exact truck I wanted. More
by cl3inco
October 03, 2025
Never get anything fixed. Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on an Claim they need to replicate an intermittent issue. It’s a bit hard to replicate intermittent issues at the dealership. My radio/computer stays on and runs my batteries dead. I had to buy a jumper box because it kills the batteries. Their service dept sucks. No loaners ever available. It’s a joke you buy a 90k truck and warranty and get treated like a cheap car lot customer. More
by MIKE_DELAHOYDE
Employees Worked With
Service in general.
September 30, 2025
They provided friendly and prompt service and overall the quality of the experience was excellent quality of the experience was excellent More
by sdduke1986
Employees Worked With
September 28, 2025
Our salesman, Tim, was very good. Paid cash for the difference, when we were done with our salesman, it took an hour before we got started with paper work. I consider this poor, glad Paid cash for the difference, when we were done with our salesman, it took an hour before we got started with paper work. I consider this poor, glad I wasn't financing, it is hard to tell hiw lonv that would take. More
by rconnett
