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Granite Buick GMC

Rapid City, SD

Overview
Employees
Reviews
Vehicles
4.1
87 Reviews
Granite is a Buick GMC dealership in the Black Hills that has been serving the Rapid City, South Dakota area for over 50 years. We are proud to offer a wide selection of new and used vehicles, as well as a full range of services, including sales, service, and parts. When you choose Granite Buick GMC, we guarantee you’ll get the best possible value for your money. We offer competitive prices on all our vehicles, and we have a team of experienced sales professionals dedicated to helping you find the perfect vehicle.
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2454 East Mall Drive

Rapid City, SD

57701

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Showing 87 reviews

October 24, 2026

Very friendly, snacks are also available while I wait for my repairs. I would definitely recommend the business to my family, friends and co-workers and colleagues. More

by jwidow97
Recommend Dealer
Yes
Employees Worked With
Joshua
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Oct 24, 2026 -

Granite Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Granite Buick GMC.

October 23, 2026

Mike kept me informed about my vehicle and was happy with the experience. Loved the experience More

by jamienel65
Recommend Dealer
Yes
Employees Worked With
Mike
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Oct 23, 2026 -

Granite Buick GMC responded

Thank you for choosing Granite Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2026

No comment No No ? ? No No ?? No No Nope Nope Nope Nope Nope More

by bristcolonel1967
Recommend Dealer
No
Employees Worked With
Shane Cox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Cox
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October 23, 2026

Customer Service in the service department is very knowledgeable and they take the time to make sure you know what is going on with your vehicle. More

by CANDACE.WINTERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 23, 2026 -

Granite Buick GMC responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 22, 2026

Zero! !!!! So you xxxxing want to know why????????? My 1st conversation with the salesman on a text he referred to me as MAM!!!!!! The name Jamie is not alw More

by JAMIERKIERZEK
Recommend Dealer
No
Employees Worked With
1
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Oct 23, 2026 -

Granite Buick GMC responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

Oct 23, 2026 -

JAMIERKIERZEK responded

Not worth it because ill have to do a review on this and that as well. Yall dropped the ball. I didnt even ask for more money on my trade in nor did i try to hahgle the price. I did expect more but all i received was give us a review over and over. Yall need to relax period!!!! I know everyone there are great people and hard workers im not a complete ass. I didnt see the chip in the hood right away. Also no gas cap??!!! Sincerely 1 unsatisfied customer!!!!

October 20, 2026

Excellent communication and my service was quickly completed I will be returning For my next oil change More

by MWALLACE525
Recommend Dealer
Yes
Employees Worked With
Joshua in Service
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Oct 20, 2026 -

Granite Buick GMC responded

Knowing that our communication was clear and that the service on your Chevrolet Colorado was completed so quickly means a lot to our service team. We’re glad you’ll be back for your next oil change.

October 20, 2026

Staff was not helpful when I asked if there was a rental car so I wouldn’t have to sit at the dealership from 12:30 till 4pm for a car emergency. Told me it would take till 5pm to fix my car. Told me since More

by mackenzie.scheff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Oct 22, 2026 -

Granite Buick GMC responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

October 18, 2026

They financed a truck to me that had major engine problems(timing belt/oil pan belt) They rest the check engine light and 48 hours after financing the truck the check engine light came on. I notified More

by ARLENEWHITEFACE.76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brent
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Oct 20, 2026 -

Granite Buick GMC responded

Thank you for sharing your feedback. We're sorry to hear about your frustration with your vehicle and understand how disappointing unexpected repairs can be. Our team has reviewed your concerns and discussed the vehicle's condition and repair needs with you. While the vehicle was purchased as-is, we understand that this does not make unexpected repair expenses any less frustrating. At Granite Buick GMC, we strive to be transparent throughout the purchasing process and treat every customer fairly. We appreciate your feedback and remain available should you wish to discuss your concerns further with our management team.

October 18, 2026

Flandamtastic Outstanding it was a great experience and great service and a wonderful experience overall More

by joshlarive
Recommend Dealer
Yes
Employees Worked With
Mitch and Levi
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Oct 18, 2026 -

Granite Buick GMC responded

Knowing the experience felt outstanding and the service went so well means a lot to our team. We’re glad your purchase of the used Chevrolet Silverado 1500 was everything you hoped for.

October 17, 2026

Professional manner and excellent I would recommend this dealership to anyone else seeking a vehicle More

by napesica1961
Recommend Dealer
Yes
Employees Worked With
Mitch Eller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mitch Eller
Print
Oct 17, 2026 -

Granite Buick GMC responded

Knowing you found our approach professional and excellent means a lot to our team. Thank you for choosing our dealership for your used Ford Flex purchase. Hearing you would recommend us to anyone else seeking a vehicle is truly appreciated.

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