Granger Motors Inc.
Granger , IA
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Absolute crooks!! Do not trust this dealership!!! They are absolutely, deplorable crooks. Do not trust their “Lifetime Powertrain” warranty!!! First. They won’t cover the transmission lines because th They are absolutely, deplorable crooks. Do not trust their “Lifetime Powertrain” warranty!!! First. They won’t cover the transmission lines because they are not “internally lubricated” parts. No mention that the power train warranty wasn’t good. In fact they told us that if we had annoying else do the repair work, it would void the warranty. The check engine light was on at the time for the oil pump and they said it’s simply a computer error and not to worry about it. We take it back in and without looking at it they say it is completely safe to take on a 2000 mile family vacation. A different dealership looked at it and said ABSOLUTELY DONT take it on that kind of a trip and to talk to Granger again. I spoke with the owner and he admitted they were short staffed and they were trying to get people to reschedule appointments. He got it in for us. The service manager then called the next day and told us it needed a new oil pump and it would cost $1000. When I asked about the warranty, he said it would cover it, but they had no record that we had taken it in for service at all for the past 2 years. Which is absolutely false!! They do not live up to their promises, they care more about themselves and the almighty dollar and they are willing to place your life at risk for that dollar. They have no issues telling outright lies. They have no morals. I will never do business with this company again!! More
Poor customer service 3 purple hearts and a medal with valor for saving 3 people. Thanks for making me feel like xxxx for buying a,car,from your company. 3 purple hearts and a medal with valor for saving 3 people. Thanks for making me feel like xxxx for buying a,car,from your company. More
Great Place to Buy a Car We just bought our 8th or 9th car at the dealership and, once again, they knocked it out of the park. The customer service that they continually show We just bought our 8th or 9th car at the dealership and, once again, they knocked it out of the park. The customer service that they continually show to us is exceptional. They are always willing to answer questions, do what they can to make you happy, and assure that you're satisfied is why we will keep going back. More
Great service by Ron Ollerich. Ron took the time to make this the easiest way to purchase a new vehicle. Dealer website list selling price that has no hidden cost. Ron took the time to make this the easiest way to purchase a new vehicle. Dealer website list selling price that has no hidden cost. More
Preowned car We worked with Ron Ollerich on a preowned car and he took very good care of us. He answered all questions and knew what he was talking about. Help We worked with Ron Ollerich on a preowned car and he took very good care of us. He answered all questions and knew what he was talking about. Helped by Ron Ollerich. More
New Car Very good service from Ron Ollerich on our new car delivery. Trent also assisted us and we appreciate his good work as well. Thanks, John O’Brien Very good service from Ron Ollerich on our new car delivery. Trent also assisted us and we appreciate his good work as well. Thanks, John O’Brien More
Great Service Department, Friendly Environment! Small town dealerships are always the best. they aren't concerned with overselling you things you don't need. they are very nice and non-judgmental. E Small town dealerships are always the best. they aren't concerned with overselling you things you don't need. they are very nice and non-judgmental. Easy environment to be in and no pressure at all! I will be returning as a life long customer! More
Confidence and Trust I recently bought a new F-350 at Granger Motors. Chris Jiles, in sales, was wonderful. He made every effort to help me select the right vehicle for my I recently bought a new F-350 at Granger Motors. Chris Jiles, in sales, was wonderful. He made every effort to help me select the right vehicle for my needs. He has a very easy way about him. NOT high pressure like some of the other dealerships. He listens and tries to get the correct answers. My experience with this company has been very pleasant and I plan to continue doing business with them for many years. I highly recommend this dealership. Sincerely, Rich More
Granger motors bought Jeep from Ron ollerich Came to Granger to buy a used jeep unlimited .Ron Ollerich was pleasant and helpful in the purchase of getting my new vehicle. I will enjoy it Thanks Came to Granger to buy a used jeep unlimited .Ron Ollerich was pleasant and helpful in the purchase of getting my new vehicle. I will enjoy it Thanks again Ron. More
Pam Jenkins was Amazing This was the best buying experience I've ever had inourchasing a car. Pam Jenkins's sales approach made me very comfortable with my purchase. She was This was the best buying experience I've ever had inourchasing a car. Pam Jenkins's sales approach made me very comfortable with my purchase. She was low pressure, sincere, and spared me all of the hokey sales pitches. If you are buying in the Des Moines area, you owe it to yourself to visit Granger motors. More