Granger Motors Inc.

Wonderful dealership! Prompt communication, honest, and hassle-free. No hidden fees or surprises. Chip and Shelby are great to work with. Thank you! Prompt communication, honest, and hassle-free. No hidden fees or surprises. Chip and Shelby are great to work with. Thank you! More

After dealing with a number of dealers over the years purchasing a number of new vehicles, I can't recommend Granger enough. The staff was outstanding, the process was as smooth and efficient as one cou purchasing a number of new vehicles, I can't recommend Granger enough. The staff was outstanding, the process was as smooth and efficient as one could hope for and delivery met all my expectations. Kudos to all involved More

Recently purchased extended warranty from Granger, did everything online painlessly. I did my homework and Granger offers the most price competitive prioduct. There was a small issue and the promptly cont everything online painlessly. I did my homework and Granger offers the most price competitive prioduct. There was a small issue and the promptly contacted me to get it fixed. More

I recently had a disappointing experience with Mitchell Thurman and Granger Ford that I feel compelled to share. My initial interaction with Mitchell was to discuss the purchase of a new 2024 Ford F-3 Thurman and Granger Ford that I feel compelled to share. My initial interaction with Mitchell was to discuss the purchase of a new 2024 Ford F-350. As part of this process, I inquired about the trade-in value for my current vehicle. They assessed the condition of my vehicle, including acknowledging existing body damage as reported by CARFAX, and quoted a trade-in value of $47,000 (which Mitchell described as a lower offer because of said damage.) However, after I mistakenly mentioned receiving a lower trade-in offer of $25,000 from another shady dealer in my hometown, the situation took a turn for the worse. The manager at Granger Ford. Aaron, suddenly requested additional pictures and details of my vehicle, stating they "need to re-evaluate the cost of fixing the body damage." This request was perplexing since we had already agreed on a trade-in value with the damage taken into account. Despite my efforts to clarify and resolve the situation, Granger Ford refused to honor the original trade-in quote instead submitting a new quote of $41,000.00 for trade-in . This backtracking is a classic bait-and-switch tactic, which has caused me to significantly diminish my trust in Granger Ford. I made the choice to rescind my application and request that they inform any banks they had shared my information with of my decision. This experience has been incredibly frustrating and disappointing, especially given Granger Ford's reputation as a 5-star dealer. It's disheartening to see such a lack of integrity in honoring agreed-upon deals based on Granger's emotion regardless of material facts that have never once changed. I would caution anyone considering doing business with Granger Ford to be wary of potential inconsistencies and to ensure all agreements are clearly documented. More

Bought an extended warranty for my 2021 F150. Service was prompt and knowledgeable. Well priced. Completed the transaction with one phone call. I wish I could buy a new truck from these g Service was prompt and knowledgeable. Well priced. Completed the transaction with one phone call. I wish I could buy a new truck from these guys. Wife says no more new trucks. Keep driving the 2021. She is next in line for a new one. She has her point. At least she left me a glimmer of hope down the line. I will say that it was very difficult to leave my excellent review. Still working on it. More

Utilized Granger online for an extended warranty for my 2023 Ford Bronco. The process was straightforward and couldn't have been easier. It was well explained - I made my choice, paid and in a few days I h 2023 Ford Bronco. The process was straightforward and couldn't have been easier. It was well explained - I made my choice, paid and in a few days I had communication from someone at Granger letting me know that my warranty was registered to my vehicle and confirming that I didn't have any additional questions. Very happy with them, and would recommend to anyone looking for the best price on the Ford ESP! More

Purchased the FORD PREMIUM SERVICE WARRANTY. Completed everything online and had a question that was handled professionally by Maria Marzolf in a very timely manner. Just a thought, I saved ab Completed everything online and had a question that was handled professionally by Maria Marzolf in a very timely manner. Just a thought, I saved about 2500 over the local dealer's price, so couldn't you use that money as well? No need to use the warranty yet, however I am sure I will before long. My Bronco Sport has 35K miles on it and we plan on keeping it for a long time. Maria Marzolf thanks for the help and emails, they made you my preferred dealer due to GOOD SERVICE. Thanks again. Rodger Norris, New Mexico More

I recently purchased Ford’s premiere extended warranty from Granger Ford, and the experience was outstanding. The process was incredibly easy, and I saved $3,000 compared to buying directly from Ford. The from Granger Ford, and the experience was outstanding. The process was incredibly easy, and I saved $3,000 compared to buying directly from Ford. The warranty is backed by Ford and can be used at any dealership, which gives me peace of mind. I highly recommend Granger Ford to anyone looking for an extended warranty—it's a no-brainer to buy from them! More

We recently purchased a Ford ESP (extended service plan) warranty from Granger Ford. Our local Ford dealer in Pittsburgh, Pa had offered us a generic warranty plan that cost $600 more than the Granger Ford warranty from Granger Ford. Our local Ford dealer in Pittsburgh, Pa had offered us a generic warranty plan that cost $600 more than the Granger Ford ESP plan and covered the vehicle for 5000 miles less and did not include the full lightbulb replacement plan (the bulbs can get quite expensive). Purchasing the plan via the Internet was very easy and quick. If you are considering an extended warranty plan for your new Ford I definitely recommend buying the Granger Ford premium care ESP plan. More

The entire buying process and experience was outstanding. Chip and Shelby were both great. The fixed price saved me over $5000 over my best local price. Chip and Shelby were both great. The fixed price saved me over $5000 over my best local price. More