Granger Chevrolet - Service Center
Orange, TX
275 Reviews of Granger Chevrolet - Service Center
All Chevrolet repair work is over priced. The repair work was extremely slow. I have owned my used car since the last of January and it has been in the garage 3 months and is in the garage ag The repair work was extremely slow. I have owned my used car since the last of January and it has been in the garage 3 months and is in the garage again More
I’ve used Granger’s Service Dept multiple times and I’m always impressed by the quality of work, time to complete the work and the friendly, professional staff. I worked in the auto industry for years and always impressed by the quality of work, time to complete the work and the friendly, professional staff. I worked in the auto industry for years and I know this business. Granger’s dedication to excellence is even more evident in its employees. A department doesn’t run this seamlessly without the dedication and vision of its management. Granger’s management is always present and involved when I’m there. I watch for these things and I believe management leadership is the foundation of any successful business. Congratulations to Granger on its growing success! I am now a loyal customer. More
Very nice staff, that are eager to help and answer your questions. Products and services are highly recommended. questions. Products and services are highly recommended. More
Avery one was very nice and the place is clean and while you guys were working on my truck Kennedy would call me and keep me updated. Very good service department. you guys were working on my truck Kennedy would call me and keep me updated. Very good service department. More
I had a bad cell in my battery. It was not starting the truck in the mornings and after an hour long infusion of medicine. It’s frustrating to not be able to depend on your auto. S It was not starting the truck in the mornings and after an hour long infusion of medicine. It’s frustrating to not be able to depend on your auto. So, I went to buy a new battery right away, after jumping the at the neurologist’s office. O’Reily couldn’t put the new one on for me. Battery warehouse could install, but wouldn’t have the battery I needed in stock till a week later . I’m 75 with multiple health issues and live alone. Waiting a week was not possible. Granger not only had the battery in stock and was as able to put in on my truck the same day. What’s amazing is I didn’t even talk to Granger until 1:30. I was impressed that they got me in and the over cost including their labor and longer warranty was no more than the first two businesses quotes. Thank you Granger service! More
Very straight forward and I like the service provided, they are about the community and stick to their words. they are about the community and stick to their words. More
I have experience with most dealerships in SE Texas. I can say without reservation that Granger’s service department strives for exceptional customer service. The service writers are friendly, professio I can say without reservation that Granger’s service department strives for exceptional customer service. The service writers are friendly, professional, and knowledgeable. They communicated and updated me on the status of my car, and the price was as quoted The service manager was present and engaged with his staff to ensure customer satisfaction. He introduced himself and made me feel that my service was a priority. The customer waiting room was clean and comfortable The entire experience was refreshing I don’t live in Orange, Texas, but I will return to Granger for future maintenance and when I decide to buy again, Granger is where I’ll be. More