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Granger Chevrolet - Service Center

Orange, TX

4.4
275 Reviews

275 Reviews of Granger Chevrolet - Service Center

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June 18, 2024

All Chevrolet repair work is over priced. The repair work was extremely slow. I have owned my used car since the last of January and it has been in the garage 3 months and is in the garage ag More

by jimclaud1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Pickett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Granger Chevrolet responded

Jim, I'm sorry to hear about your truck being in our shop so often. Would you be willing to give me a call so I can look into this for you and see what I can do to help you? Rick Hanzelka Service and Parts Director Granger Chevrolet office: 409-883-0438 cell: 325-669-0479

June 16, 2024

It was a very nice dealership, with great deals and great service. They were very informative and made sure we were 100% happy. More

by MAYAHEMIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Lute
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

I’ve used Granger’s Service Dept multiple times and I’m always impressed by the quality of work, time to complete the work and the friendly, professional staff. I worked in the auto industry for years and More

by LETHAIRVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Hanzelka , Laura Roberts
June 15, 2024

Very nice staff, that are eager to help and answer your questions. Products and services are highly recommended. More

by Lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Roberts
June 13, 2024

Avery one was very nice and the place is clean and while you guys were working on my truck Kennedy would call me and keep me updated. Very good service department. More

by B1HINTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby O'brien
June 11, 2024

The service was great and the personnel were courteous. I would recommend them to anyone. More

by bobehrlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Roberts
June 11, 2024

They have been great to me and I thank You very much for your y More

by BKJACKSON1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

I had a bad cell in my battery. It was not starting the truck in the mornings and after an hour long infusion of medicine. It’s frustrating to not be able to depend on your auto. S More

by Adyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

Very straight forward and I like the service provided, they are about the community and stick to their words. More

by ANDYWILLIAMS984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2024

I have experience with most dealerships in SE Texas. I can say without reservation that Granger’s service department strives for exceptional customer service. The service writers are friendly, professio More

by LETHAIRVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Hanzelka, Laura Roberts
Jul 03, 2024 -

Granger Chevrolet responded

Thank you for your kind words! We look forward to providing you service again.

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