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Granger Chevrolet - Service Center

Orange, TX

4.5
425 Reviews

425 Reviews of Granger Chevrolet - Service Center

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August 30, 2023

We bought our car used with warranty. The service department has been amazing. We had a few issues with it the 2 mi this we have owned it and they got us in right away and got the issue f More

by TANYAWHITE684
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather in service
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August 26, 2023

Every one was pleasent and nice. They replaced a deficient parking break within 2 hours More

by DARLABERTRAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy in service was great
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August 26, 2023

Went in for a state inspection hot on it right away They took the car in right away sat in lobby until paper work was ready More

by BA004SLADYBUG
Recommend Dealer
Yes
Employees Worked With
Do not know
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August 25, 2023

Stacy is always willing to help in any way. She.makes the visit personal and goes out of her way to get things done. More

by JNBURNITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacy and Diane
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August 25, 2023

Had appointment to have tires rotated. 1 hour later they started. 1 1/2 hours to get tires rotated with appointment. More

by KHEBERT58
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
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Aug 28, 2023 -

Granger Chevrolet responded

I apologize for the extended wait. We occasionally get behind when an appointment runs over what we expected. If you would be willing to come by my office, I would like to extend a personal apology and compensate you for the inconvenience. Ask for Rick when you come in and I will see that we make this right for you. Thank you for the opportunity to serve you..

August 24, 2023

I’m pleased with the dealership, after my truck was pulled up front it took 20min to give me my ticket so I could pay them More

by RDJARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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August 24, 2023

Friendly and answered all my question's. Really quick service. Didnt have to drive very far. Nice to be hometown service for my car. Thank you again. More

by INDIANFEATHER3941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't remember her name. Blond hair and met me at the enterance.
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August 23, 2023

New un-announced fee! !! Data storage, what the xxxx. You pull data from my on board computer, store the data, tell me it’s my data, charge me for it, and I can’t access i More

by RCWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male service writer
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August 22, 2023

I had great service. And they got to me as soon as I got there More

by ISHMAELJACK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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August 19, 2023

I love the crew in the maintenance department. Always friendly and professional. They really take care of business and make the Chevy brand proud!! More

by CHARLSIEH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby and Heather., Chris Slaydon
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