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Granger Chevrolet - Service Center

Orange, TX

4.5
341 Reviews

341 Reviews of Granger Chevrolet - Service Center

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August 25, 2023

Had appointment to have tires rotated. 1 hour later they started. 1 1/2 hours to get tires rotated with appointment. More

by KHEBERT58
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Aug 28, 2023 -

Granger Chevrolet responded

I apologize for the extended wait. We occasionally get behind when an appointment runs over what we expected. If you would be willing to come by my office, I would like to extend a personal apology and compensate you for the inconvenience. Ask for Rick when you come in and I will see that we make this right for you. Thank you for the opportunity to serve you..

August 24, 2023

I’m pleased with the dealership, after my truck was pulled up front it took 20min to give me my ticket so I could pay them More

by RDJARRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
August 24, 2023

Friendly and answered all my question's. Really quick service. Didnt have to drive very far. Nice to be hometown service for my car. Thank you again. More

by INDIANFEATHER3941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't remember her name. Blond hair and met me at the enterance.
August 23, 2023

New un-announced fee! !! Data storage, what the xxxx. You pull data from my on board computer, store the data, tell me it’s my data, charge me for it, and I can’t access i More

by RCWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Male service writer
August 22, 2023

I had great service. And they got to me as soon as I got there More

by ISHMAELJACK59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
August 19, 2023

I love the crew in the maintenance department. Always friendly and professional. They really take care of business and make the Chevy brand proud!! More

by CHARLSIEH
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby and Heather., Chris Slaydon
January 10, 2020

Wow! What a great experience in ALL departments... sales, service and finance! Wouldn’t want to go anywhere else. Home town dealer and a new meaning to world class experience for all! Please give them a try! More

by jjolly484
Recommend Dealer
Yes
Employees Worked With
Jessica, Tessica, Bobby
March 15, 2019

Service Dwpartment My Cadillac ATS gave their service department a run for its money with the problem it was having. They worked diligently and solved the problem. A h More

by Donna1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby, Kasey, Mallory
October 26, 2018

Do not do business with them Dropped my car off with reduced engine power. They charged me 150 just to tell me the computer that diagnoses to car is out (Ecm). Wanted to charge 95 More

by Khuff84
Recommend Dealer
No
Employees Worked With
Na
January 04, 2016

Cody and Jessica in service are unpleasant My boyfriend had a censor go out on his 2014 Chevy Cruze and it was towed into Granger on Friday. He called in today to check up and see if they came More

by Jessbowen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody, Jessica
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