Granger Chevrolet - Service Center
Orange, TX
425 Reviews of Granger Chevrolet - Service Center
I highly recommend Sami in the service department for taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion she goes over and above to make sure repairs get done . I would highly recommend her when you go in for service, I trust her opinion and that means a lot to where I bring my vehicle. She has a great way with customers making us feel comfortable with getting our repairs done at grangers service center . I appreciate her reminding me of my future oil change it’s just things like careing about her customers that will keep me coming back for service. Thanks again Sami for all your hard work More
When I drove up on the premises from the time I got there the gentleman the young lady everybody was nice wholesome and Mr Rick help me with the coffee but overall the service was great I will come back agai the gentleman the young lady everybody was nice wholesome and Mr Rick help me with the coffee but overall the service was great I will come back again More
Dealer meets my service needs for my GM vehicles. Quality work completed when promised (sometimes ahead of time too). Not too far from my home. Also have purchased vehicles from them - competitive sa Quality work completed when promised (sometimes ahead of time too). Not too far from my home. Also have purchased vehicles from them - competitive sales department. More
Explained the issues/ code reading on my car. Got charges $350 even though I identified the problem. I think I was over charged for being a loyal customer. The fees could have been subtracted fro Got charges $350 even though I identified the problem. I think I was over charged for being a loyal customer. The fees could have been subtracted from the cost of repairs. I was also not told that I would incur a $30 credit card fee when paying the bill. I feel I should have been told this cost prior to me arriving for the pickup of my car. This hold experience was unsatisfactory from start to finish. More
The service department is always willing to help in any way they can. I love that they truly treat me like family, as well as stay in constant communication. way they can. I love that they truly treat me like family, as well as stay in constant communication. More
Stacy was horrible at communicating , never called back, assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very qui assured to call back for pricing and never did. I called the deal several times and most of the times she would be the one to answer and was very quick to either put you on hold and hang up or say something very fast and hanged uo before you even got to say a word. Was never clear with pricing and got hit with ridiculous fees that were not stated from the beginnning. When finally given a price was when i was very upset and. To my surprise the fee i was told over the phone went up by over $100 in credit card fee and micellaneous fees that got added on when i picked up my car. Car was going to be there 2 hrs or over night and ended up with them 4 days because i couldnt get a hold of anyone long enough to give me information or a call back. I got things checked that i didnt ask for. At the end of the day i was very unhappy and ended up paying $400 + for absolutly nothing and was still asked if i could approve more hours. More