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Granger Chevrolet - Service Center

Orange, TX

4.5
425 Reviews

425 Reviews of Granger Chevrolet - Service Center

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April 05, 2024

Always a great experience at Granger Chevrolet's service dept. Would highly recommend. Had me in and out! More

by K-BillJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
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March 26, 2024

It’s been an experience with them having to deal with a truck that had some problems. They work with me for several months on it but I think they have finely got it done I hope. Thanks More

by jnsilva4152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Tony Lute, Kenneth Pickett
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March 23, 2024

Same as always and very good Okay time wasn't too bad but the guy that was in there with he waited over 2 hours for a oil change and tire rotation took about the the same for me for tire replacement More

by BA004SLADYBUG
Recommend Dealer
Yes
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March 21, 2024

they help me out in took good care of me n was very patient they was very respectful More

by MARQM74
Recommend Dealer
Yes
Employees Worked With
jenny
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Mar 21, 2024 -

MARQM74 responded

thank yall for yall help with purchasing my first car

March 20, 2024

Excellent caring staff. Kenny very courteous and competent. Very caring of your time. Very polite to everyone. More

by WENDELL.MURILLO
Recommend Dealer
Yes
Employees Worked With
Kenny
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March 18, 2024

Todd was outstanding and the service technician repaired the wiring damage perfectly These guys rock More

by NATHAN.CARLINE
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Todd Hurst
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March 18, 2024

Fast, easy and very helpful. Shelby helped me trade in my truck and answered all my financial questions. More

by Cjjack44
Recommend Dealer
Yes
Employees Worked With
Shelby
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March 18, 2024

Anytime we go there my wife and I feel welcomed with open arms and legendary service. More

by Chris Page
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Todd Hurst
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March 17, 2024

Your ability to inform and update the customer was absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. More

by markus bouley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Derutte
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Mar 18, 2024 -

Granger Chevrolet responded

Markus, I apologize for the poor communication. The advisor that failed to meet your expectations is no longer a part of Team Granger. When poor communication is called to our attention we take action. It is unacceptable in my service department. If you would like to try us again, I will gladly follow up on your vehicle personally when it is in the store. Or if you would like to talk to me my door is open. Rick Hanzelka Service and Parts Director Granger Chevrolet Office: 409-883-0438 Cell: 325-669-0479

March 16, 2024

Great service department is attentive and explains all the services they are doing. Also the found a recall and got that taken care of. I like the way they continually update me on what is going on and wh More

by CMELANCON
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Todd Hurst
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