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Granger Chevrolet - Service Center

Orange, TX

4.4
274 Reviews

274 Reviews of Granger Chevrolet - Service Center

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March 23, 2024

Same as always and very good Okay time wasn't too bad but the guy that was in there with he waited over 2 hours for a oil change and tire rotation took about the the same for me for tire replacement More

by BA004SLADYBUG
Recommend Dealer
Yes
March 21, 2024

they help me out in took good care of me n was very patient they was very respectful More

by MARQM74
Recommend Dealer
Yes
Employees Worked With
jenny
Mar 21, 2024 -

MARQM74 responded

thank yall for yall help with purchasing my first car

March 20, 2024

Excellent caring staff. Kenny very courteous and competent. Very caring of your time. Very polite to everyone. More

by WENDELL.MURILLO
Recommend Dealer
Yes
Employees Worked With
Kenny
March 18, 2024

Todd was outstanding and the service technician repaired the wiring damage perfectly These guys rock More

by NATHAN.CARLINE
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
March 18, 2024

Fast, easy and very helpful. Shelby helped me trade in my truck and answered all my financial questions. More

by Cjjack44
Recommend Dealer
Yes
Employees Worked With
Shelby
March 18, 2024

Anytime we go there my wife and I feel welcomed with open arms and legendary service. More

by Chris Page
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
March 17, 2024

Your ability to inform and update the customer was absolutely terrible.it was pathetic that it took over 2 weeks to replace a simple part just to get the vehicle back and it still have the same issue. More

by markus bouley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Derutte
Mar 18, 2024 -

Granger Chevrolet responded

Markus, I apologize for the poor communication. The advisor that failed to meet your expectations is no longer a part of Team Granger. When poor communication is called to our attention we take action. It is unacceptable in my service department. If you would like to try us again, I will gladly follow up on your vehicle personally when it is in the store. Or if you would like to talk to me my door is open. Rick Hanzelka Service and Parts Director Granger Chevrolet Office: 409-883-0438 Cell: 325-669-0479

March 16, 2024

Great service department is attentive and explains all the services they are doing. Also the found a recall and got that taken care of. I like the way they continually update me on what is going on and wh More

by CMELANCON
Recommend Dealer
Yes
Employees Worked With
Todd Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
March 14, 2024

I highly recommend Sami in the service department for taking care of my repairs, I really appreciate all of her hard work in getting my repairs done. She keeps me informed on my repair and in my opinion More

by rbcruiser3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

3. Would have been a 5 but cost an extra 20$ on an already expensive light bulb change to pay the bill with a card. More

by Billy.crosby
Recommend Dealer
No
Employees Worked With
Todd Hurst
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Hurst
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