Granger Chevrolet

I had my 2020 Chevy Traverse brought there upon discovering that my transmission was going out. I dropped my vehicle off mid week and was told we could anticipate a diagnostic within 2 days. Friday discovering that my transmission was going out. I dropped my vehicle off mid week and was told we could anticipate a diagnostic within 2 days. Friday came and there were answers, in fact our truck sit for days without being inspected. After constant calling we were advised that the truck had diagnosed and that there would be more work to be done totaling $750 to confirm a further diagnosis of the engine problem. We were advised the job could cost anywhere from 1200 to 7,000 to repair. I inquired if the paid diagnostics balance would go towards the repair cost and was advised that neither balance, the 178 nor the 750 would. At that time I decided that it would be best to pick the truck up and take it elsewhere for repair. Upon my Father in Law picking the truck up he was advised of an additional fee for storage to be paid at pick up. The truck had been there as long as it had due to the delay in it being diagnosed however this experience was far less than a Granger experience. More

Friendly staff get you in and out as quickly as possible Real please with staff and work done Real please with staff and work done More

Very good She did what I wanted rotation and oil change in timely manner and explained what I needed to know in timely manner and explained what I needed to know More

Very knowledgeable and courtise Very polite and saved me some money by letting me know that I got some wrong info. from some one else some money by letting me know that I got some wrong info. from some one else More

Wonderful EXPERIENCE! !! I highly recommend Granger Chevrolet & SHELBY O'BRIEN(SALESMAN) Go check them out! !! I highly recommend Granger Chevrolet & SHELBY O'BRIEN(SALESMAN) Go check them out! More

Friendly and professional Friendly and professional service with a great personality. Time quoted for service was right on time service with a great personality. Time quoted for service was right on time More

ivy was really helpful and communicative through the whole process, i will definitely come back to granger to buy another vehicle. whole process, i will definitely come back to granger to buy another vehicle. More

Came in with a strict budget in mind and wasn’t sure if we could even get where we wanted to. Shelby made it happen and highly recommend asking for him when you come to granger. we could even get where we wanted to. Shelby made it happen and highly recommend asking for him when you come to granger. More

Granger was super easy to work with and answered every question that we had with confidence and reassurance! Rusty handled almost everything over the phone as we couldn’t get in due to work and when we ca question that we had with confidence and reassurance! Rusty handled almost everything over the phone as we couldn’t get in due to work and when we came to sign papers he was there to explain everything about the deal and the features of the car! More

Shelby was very helping especially when finding the perfect truck for me to get to work perfect truck for me to get to work More