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Granger Chevrolet

Orange, TX

Overview
Employees
Reviews
Vehicles
4.8
1,239 Reviews
Welcome to Granger Chevrolet Thank you for considering Granger Chevrolet -- your go-to car dealership serving Orange. We are locally owned and the only Chevy dealership in Orange County, so you'll find a top-tier customer experience unlike any other when you visit us. Whether we're opening our doors to new Chevy drivers or old friends, we treat everyone like family at our local Chevrolet dealership. That's why we always say, "You'll never meet a stranger when you shop at Granger!"
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2611 MacArthur Dr

Orange, TX

77630

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Showing 1,239 reviews

January 31, 2024

Nothing ever gets fixed and every single time I receive my vehicle back something is damaged or missing or broken that was fine when I took it in. More

by RODG_LAFLEUR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stacy Derutte
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Jan 31, 2024 -

Granger Chevrolet responded

Rodrick, I understand you had a flat repaired January 20 that is still leaking. I apologize for that but we will make it right for you. I just talked to your service advisor, Stacy and she states you have an appointment set up already. Anytime the service is less than 5-star you are welcome to call me and I will get it worked out for you if my advisors do not handle it to your satisfaction. Rick Hanzelka Service and Parts Director Granger Chevrolet Office: 409-883-0438 Cell: 325-669-0479

January 30, 2024

Thomas was attentive and helpful through the entire process of buying my truck. He understood what I wanted and found it for me. More

by cindye0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2024

Great experience overall. They were very kind and welcoming. Easy process of getting a car, they did a great job giving us the information we needed. More

by MARIELA.RUIZ18
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
Other Employees : Jeff Sanchez
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January 28, 2024

Really good ! ! Very efficient, the service department is on top of their game. Great communication More

by Acourmier
Recommend Dealer
Yes
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January 27, 2024

Very friendly. Make you feel like family from the first meeting. Service after the sell is just as good as the initial meeting. Great group of people More

by Pearson.timothy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Cole
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January 27, 2024

Very friendly and flexible to work with. Enjoyed my first car buying experience. Thouroghly explajned what I was getting myself into. More

by Emilyntx16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
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January 27, 2024

There was only 1 issue really. Stacy did a VERY POOR job at communicating important information regarding the status of my 2021 Chevy Silverado. More

by CHRISRANDELL80
Recommend Dealer
Yes
Employees Worked With
Stacy
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Jan 30, 2024 -

Granger Chevrolet responded

I appreciate you calling this to my attention. Feedback is very important to us. We do our best to provide 5-star service on every visit. I will use your comments in a training session. If for any reason you are not completely satisfied with the service or communication, please feel free to call me direct and I will be on top of it immediately. Thank you again for the feedback. Rick Hanzelka Service and Parts Director Granger Chevrolet 409-883-0438

January 26, 2024

Took in for oil change and tire rotation, mileage service called for other service provided prices for work More

by KDOSCH
Recommend Dealer
Yes
Employees Worked With
Amber
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January 25, 2024

Vehicle fluid, tire rotation was good I would be happier if the price was lower. More

by Bobbi.richard28
Recommend Dealer
Yes
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January 25, 2024

Great dealership and great set of guys to support you! Overall a happy experience, my wife loves the truck she might take it from me… More

by Grant.broussard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
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