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Granger Chevrolet

Orange, TX

Overview
Employees
Reviews
Vehicles
4.8
1,236 Reviews
Welcome to Granger Chevrolet Thank you for considering Granger Chevrolet -- your go-to car dealership serving Orange. We are locally owned and the only Chevy dealership in Orange County, so you'll find a top-tier customer experience unlike any other when you visit us. Whether we're opening our doors to new Chevy drivers or old friends, we treat everyone like family at our local Chevrolet dealership. That's why we always say, "You'll never meet a stranger when you shop at Granger!"
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2611 MacArthur Dr

Orange, TX

77630

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Showing 1,236 reviews

April 23, 2024

Awesome, gave us the time we needed to make the decision of which truck we wanted! More

by Griffinsx6
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Tony Lute, David Wix
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April 20, 2024

Thank you Shelbie and the granger team to make my first time buying a truck smooth, it was quite an obstacle but they got it done. You want a good salesman that don’t feel like he pushes something down yo More

by Codeysaunders93
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carson , Shelby O'brien
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April 20, 2024

Great guy answered all are questions very knowledgeable and good at his job. Will definitely be recommending his service to others. More

by miachloe0711
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelby O'brien
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April 20, 2024

good good good good good good good good good good good good good good good More

by jaime
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
juan
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April 19, 2024

My first time using Granger Chevrolet service department, and the service was exceptional! Laura was super friendly and made me feel very welcomed. I'm a new happy customer!!!! More

by aaquarles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Hurst, Laura Roberts
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April 19, 2024

Always very efficient and helpful! Laura was very kind and super fast today! I always recommend Granger to everyone. More

by bmburrows
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Stacy Derutte, Laura Roberts
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April 19, 2024

We went there today fully expecting to be disappointed. Our salesperson, Ethan Cole, went above and beyond to make sure we left with the car we wanted. They treated us like family and made the process pai More

by Buchanan_kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Cole
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April 18, 2024

Service was good. Took longer than expected since I asked for the warranty to cover the part. Todd is a great asset to the business. More

by My Name
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Todd Hurst
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April 18, 2024

Friendly and knowledgeable about all models. Made the buying process a fun experience. Highly recommend. More

by Ddsimonds
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Baumgartner
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April 18, 2024

I set an appointment up to look at my car and brought it in at 8:00 in the morning, Two days later, they still hadn’t looked at it!! More

by MIKE.MCLAWCHLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Hurst
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Apr 18, 2024 -

Granger Chevrolet responded

Mike, I apologize that we did not get your car diagnosed during the 1.5 days it was here. An appointment time is not a time that your car will always be diagnosed, but a time set aside for our advisor to meet with you and check your car in for drop off. Kenny, your service advisor, stayed in contact with you both days your car was here according to our phone and text records. The tech that needed to look at your fuel smell concern was tied up on other jobs. Some of our skill sets such as the one that your vehicle needed are often booked 1 to 3 weeks out. I wish I had more technicians so we could get diagnosis quicker and turn around time shortened but that's not the case. I regret this was your first visit to Granger Chevrolet and we failed ot meet your expectations. Thank you for trying us. Rick Hanzelka Service and Parts Director Team Granger Office 409-883-0438 Cell 325-669-0479

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