
Granger Chevrolet
Orange, TX
Filter Reviews by Keyword
By Type
Showing 1,323 reviews
Really appreciate how they treat you here. Waiting for an oil change and at least 3 people asked me if I needed anything, coffee, water etc. Really appreciate how timely they are the work they Waiting for an oil change and at least 3 people asked me if I needed anything, coffee, water etc. Really appreciate how timely they are the work they do. Super courteous but taking care of business! More
We purchased a 2024 Trax last year that has been in and out of the service department multiple times without any resolution. On 7-31-2024, my wife once again took the vehicle in with yet another issue an out of the service department multiple times without any resolution. On 7-31-2024, my wife once again took the vehicle in with yet another issue and to obtain paperwork from previous visits only to be told by the service manager "I'm done with this car and it's problems. Any further issues with it you can take up with Chevrolet directly". Excuse me? They just actively refused to address existing warranty issues and any new ones and put the xxxxxx on our backs to find a resolution. Corporate was contacted directly by me about their unwillingness to help and honor the factory warranty. Two days later, I took my wife to purchase a 2024 Toyota RAV4 XLE and rid myself of that albatross. My hope is that if you're reading this, you consider any other dealership other than Granger Chevrolet because they're not worthy of your hard earned money. More

We had a great experience with Thanh at Granger! We test drove the few SUV’s that I picked out prior to arriving. I ended up not liking them but Thanh was quick to suggest others that had features I We test drove the few SUV’s that I picked out prior to arriving. I ended up not liking them but Thanh was quick to suggest others that had features I was looking for. He made sure we were updated and comfortable while waiting through the buying process. More