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Granger Chevrolet

Orange, TX

Overview
Reviews
4.8
1,324 Reviews
Call Dealership (866) 799-7806
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2611 MacArthur Dr

Orange, TX

77630

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Showing 1,324 reviews

August 19, 2024

The staff worked with my extended warranty company to resolve an electrical issue that was draining the battery. More

by tilisa.thibodeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett, Lee Reeves
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Aug 20, 2024 -

Granger Chevrolet responded

The $225 diagnostic fee was disclosed when the vehicle was brought in, and the agreement was signed. We conducted tests on the battery and alternator in accordance with warranty procedures. Our findings indicated that the battery had a bad cell and insufficient cold-cranking amps. Since the issue was with the battery, no extended service policy claim could be filed. We contacted you with the findings, at which time you expressed a preference for replacing the battery elsewhere and dissatisfaction with the diagnostic fee. In an effort to assist, the total charge was reduced to $115.40, and the vehicle was subsequently picked up. We regret that your experience did not meet your expectations.

August 17, 2024

Wouldn’t use anybody, but Jessica in the future. She made everything very easy after another dealership made it such a nightmare. She has a great personality and I would recommend her in the future More

by caliostenson90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Fink
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August 17, 2024

Erin went above and beyond to find me the perfect car! His service is always amazing! We have bought several vehicles with Erin and cannot recommend him enough! Tony was also great in finance! Thank you G More

by MYERSCRYSTAL80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
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Aug 20, 2024 -

Granger Chevrolet responded

On behalf of Erin, Tony, and Granger Chevrolet, we thank you! Enjoy that Volvo!

August 17, 2024

Jessica was informed on rebates, incentives all the bells and whistles! Thank you again Jessica! More

by nursepent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Tony, Jessica Fink
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August 16, 2024

Good experience, very helpful, I can see myself coming back for services in the near future. More

by kyonnie94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
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August 16, 2024

Was on my way home to Arizona and my truck broke down on me got it towed in and David and the granger team helped me with everything and put me in a brand new ride! I couldn’t be happier! I will recommend e More

by curtisemery04
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wix
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August 15, 2024

Super good all around, manger were great, Thomas was great, I’ve done businesss here before and I’ll do business here again More

by Hunterbrister6
Recommend Dealer
Yes
Employees Worked With
Thomas Murphy
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August 15, 2024

Kenny was great to work with and extremely helpful. Got me back in my truck quicker than promised. More

by Lance Polk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Pickett
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Aug 20, 2024 -

Granger Chevrolet responded

Thank you for servicing at Granger Chevrolet. We appreciate the opportunity!

August 15, 2024

David and the granger crew helped me with a brand new truck! My truck was giving me issues and they truly blessed me! I will send everyone to them! More

by Ellismitch21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wix
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August 14, 2024

Erin was very helpful and friendly and made my first time buying a car feel like I was just hanging with a friend! Thanks for great service! More

by hudsonkrystin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erin Stiles
Report | Print
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