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Granger Chevrolet

Orange, TX

4.8
1,309 Reviews

2611 MacArthur Dr

Orange, TX

77630

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Showing 1,309 reviews

March 26, 2025

Extremely quick to diagnose and resolve issue with vehicle, delivered results two days quicker than first indicated More

by Kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylan Marks
Mar 27, 2025 -

Granger Chevrolet responded

Kelly, We are reviewing surveys to improve customer experience. I see that you were diagnosed and repaired in a timely manner. What could Kaylan have done to earn 5 stars? We appreciate the opportunity to service your vehicle and look forward to your feedback. Sincerely, Lee Reeves Service Manager Granger Chevrolet 409-883-7798

Mar 27, 2025 -

Kelly responded

Kaylan did a great job and probably should have received a 5 star review, my perception was she could be more personal or just not as business like. I have done this job and understand most folks are already upset when they come in and are directing negativity towards her but it is okay to lighten up and be happy.

March 26, 2025

So far it’s fixed the only thing about my experience is y’all need to keep your customers informed about the progress on the service being done More

by JFISHER2653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Wilcox
March 26, 2025

Everyone was very friendly. I was asked several times if I needed anything and it was a very clean, great service. More

by b.morphew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams, Lee Reeves, Kaylan Marks, Tim Wilcox
March 26, 2025

The service department was very friendly and helpful. They got my repair done in a timely manner. Great service! More

by Kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Williams, Lee Reeves
March 25, 2025

The Service Department was clean and inviting. Alicia addressed my concerns and handled my vehicle repair with professionalism. More

by Wendy.daigle71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia Hebert
March 25, 2025

Tristan Reed went above and beyond to make this sale. We will send everyone We know to your dealership that want to purchase a vehicle. We are former business owners. We would rarely get employees as More

by Audrey Brown
Recommend Dealer
Yes
Employees Worked With
Stuart Saragoza, Tristan Redd
March 25, 2025

Very great service from ms. jessica it was my finance and my first time purchasing a vehicle from a dealership she made it seem so easy offers us water we felt like we were in th More

by stephanyevazquez409
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Fink
March 24, 2025

Very easy to deal with and personable. Was in and out with little trouble or inconvenience. More

by cgranger05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sanchez
March 23, 2025

Efficient and friendly. Always willing to go the extra mile to make sure you're completely satisfied. More

by LESLYNOLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles, Tim Wilcox
March 22, 2025

Had a great experience! ! Tristan Redd helped me pick out the right ride and came with a lifetime warranty for free!! Woo hoo !!! Definitely recommend Granger if you're looki More

by Steve broussard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tristan Redd
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