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Granger Chevrolet

Orange, TX

4.8
1,637 Reviews

2611 MacArthur Dr

Orange, TX

77630

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Showing 1,638 reviews

September 09, 2023

Bad service can’t communicate and haven’t fixed my car been dealing with them for over a year and still no fix been in there shop more than in my garage. More

by STANLYDOOR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Pina, Al Granger,Bobby Payne
September 09, 2023

Than went above and beyond to make this happen. Thank you to the granger team! I look forward to dealings in the future and sending people yalls way More

by I bought a toyota
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thanh Vo
September 09, 2023

Customer service is second tonight! The staff is so willing to assist the customers needs! More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles, Jeff Sanchez, Justin Huelsman, Thanh Vo, Ethan Cole, Jenny Avila, Rusty Doucet, Thomas Murphy, Richard Alberts, Shelby O'brien
September 08, 2023

They are friendly,, courteous, and eager to assist each customer and meet your expectation and satisfy the customer. More

by JWALLEN08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Todd and Stacie
September 08, 2023

Got my oil changed and was told it would take 1 hour and 15 mins. After 2 and a half hours I got my truck. No one could tell me how much longer or what exactly was taking so long. More

by Josht1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
One of then service guys
Sep 08, 2023 -

Granger Chevrolet responded

Josh, I apologize that we failed to meet time promise. No excuses! If you would be willing to give us another opportunity I will personally follow up and make sure you are taken care of. Your next oil change will be on us. Ask for Rick when you come in and I will see that we expedite your service. Rick Hanzelka Service and Parts Director Granger Chevrolet

September 08, 2023

Awesome staff that makes buying a new vehicle simple and stress free. 100% recommend to anyone in the market. More

by Hargroder01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rusty Doucet
September 06, 2023

The service department use to be about the customer going extra step to take care of customers Technician I had was goid More

by HA.JAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
September 05, 2023

Ethan was very friendly and knowledgeable about the 2023 Chevrolet Silverado truck that I purchased. He made me feel comfortable throughout the entire process. More

by James Burch
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Cole
September 04, 2023

Great people. Easy to do business with vehicle ready when promised Pricexwas wHt was quoted More

by BPAYNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Stiles, Thanh Vo
September 03, 2023

Took care of everything that was needed in a timely manner with no long wait. More

by TONI_ZACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Avila
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