Grand West Kia

Very pleasant experience I don't comment often but feel it is well deserved in this case. My daughter has been needing a reliable car for some time now. She has looked at many I don't comment often but feel it is well deserved in this case. My daughter has been needing a reliable car for some time now. She has looked at many at several different dealerships and has run across some very unpleasant dealership personnel. She called me and told me that she had found a car she really liked and asked me if I would meet her at the dealership to give her my opinion and help with the financing if she needed it. I was more than happy to accommodate her and give her my support. To make a long story short it was the most pleasant experiences I have ever had when it comes to buying a car. The dealership staff was not only extremely professional, but accommodating as well. I had been prepared to co-sign but this was not necessary as they managed to obtain a loan for my daughter in her name only at a very reasonable interest rate. My daughter couldn't be happier and neither could I. She has a beautiful new car with very low miles that's in fantastic condition. I would like to thank everyone involved with a special thanks to Nicolle, the salesperson, Kara, for going the extra mile, and Rick the manager for being so understanding and putting it all together. Thank you Grand West Kia for treating my daughter and myself with a great deal of respect and integrity. I would recommend this dealership to my own mother! More

Excellent service - went the extra mile!! My wife is on disability and I am self-employed. Historically, this has made getting a car a real nightmare. On top of that, our credit is pretty bad. My wife is on disability and I am self-employed. Historically, this has made getting a car a real nightmare. On top of that, our credit is pretty bad. Kia had advertised that they could work with less than good credit, and my wife had been in contact with Nicolle, as sale person there. I was skeptical. We showed up and they ran only my wife's credit. I told them I didn't want to be on the loan because of all the hassle and paperwork that was required being self-employed. Les, another salesman, showed us a beautiful 2012 Kia Sedona with only 20, 000 miles on it. Justin got to work on getting a loan approved and not long after we drove away in our new car! Thank you Grand West Kia for going the extra mile to get us into our new car! More

Happy customers! My boyfriend works out of town and has been looking for a reliable and affordable vehicle. Nicolle at Grand West KIA was beyond helpful and found the My boyfriend works out of town and has been looking for a reliable and affordable vehicle. Nicolle at Grand West KIA was beyond helpful and found the perfect truck for him/us! She was knowledgeable and honest and their staff was incredibly friendly and accommodating to our family. We had an overall excellent experience and will do business with GWK in the future. More

Great Place to Buy Your next vehicle. The people at Grand West Kia, bent over backwards to get my family members into not one but three vehicles this year. From the friendly salesmen and The people at Grand West Kia, bent over backwards to get my family members into not one but three vehicles this year. From the friendly salesmen and women to the General Manager, They all worked very hard for us. If and when Kia brings a truck here I will be one of the first buyers. And I will only buy from my new friends at Grand West Kia. Where they truly go the extra mile for you. My family had some credit problem in the past and they where able to not only get our family approve . But they got it into our Budget. More

Best experience ever!! I purchased a vehicle for my wife. Went to three other dealerships before stopping here, long story short I should have come here first. The sales man I purchased a vehicle for my wife. Went to three other dealerships before stopping here, long story short I should have come here first. The sales managers Rick and Kara were so nice! They made sure that all our needs were met and the finance manager Justin got us in and out quick. Thanks to all the staff there! You guys rock! More

Great Dealership! I have purchased 2 trucks through this Dealership and it was great! Very friendly and easy to work with! They gave me great deals on my trades and got I have purchased 2 trucks through this Dealership and it was great! Very friendly and easy to work with! They gave me great deals on my trades and got my new truck purchases well within my.budget! More

Worst dealer ever This was the worst experience I have ever had trying to buy a car! Rick the general manager at Kia grand junction, co. Was a complete jerk. He litera This was the worst experience I have ever had trying to buy a car! Rick the general manager at Kia grand junction, co. Was a complete jerk. He literally kicked us out turned off the lights and locked the doors and said we are closed can you come back Tom!! The next day he told us not to call back because they don't want our business because he was trying to sell the car to us at full price. We had asked him for Discount then he hung up on us!! This place was the worst customer service I have ever experienced. Do not go to this place very rude people. Rick has no business being a general manager at all!! More

OK Place You know I was asked to write a review by the salesman who helped me. The place is like any other car dealership. I do however think KIA is a great You know I was asked to write a review by the salesman who helped me. The place is like any other car dealership. I do however think KIA is a great car and if you are looking to buy that brand, you have chosen well. More

I would buy again! I recently bought a used car from them and our sales person Les was by far amazing! He was so friendly and made it feel comfortable. The car i bought I recently bought a used car from them and our sales person Les was by far amazing! He was so friendly and made it feel comfortable. The car i bought had some issues prior to the final sale, but the dealership took care of it all on their dime. They ended up finding an issue with the tires also and replaced them all brand new for free on top of a pully. The service department are very prompt and fast. I dont know why people had such a bad experience, ours was the best out two other dealerships we went to. The fiance man Justin was very attentive and answered all of my questions and even dropped everything he was doing to give me a copy of some papers i needed. Highly recommend to a friend! More

Typical used car salesman? I took my 82 year old mother to look for a used vehicle at GrandWest Kia Grand Junction last week. The first vehicle we looked at was nice and the pr I took my 82 year old mother to look for a used vehicle at GrandWest Kia Grand Junction last week. The first vehicle we looked at was nice and the price sounded good but then the more we talked and looked, there was suddenly a mistake and the price went up about $4500 from what we were originally told. OK, mistakes happen. They had a second vehicle that was just traded in from an employee and could have it ready to look at in the afternoon. We came back and drove the car and was told the car had 3 years of warranty left. My mom liked the car and was going to buy it. We sit down to start the paper work and now we are told oh we made a mistake again, the car is actually two years older than we told and has only a year left of warranty. The price didn't change only the year. What kind of dealership would jerk around an 82 year old woman twice? What kind of dealership does not know the price or year of their cars? Not impressed and would not trust this dealer after our experience. More