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Grand Valley Auto

Grand Junction, CO

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78 Reviews

2485 US Hwy 6 & 50

Grand Junction, CO

81501

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78 Reviews of Grand Valley Auto

October 14, 2016

Great truck buying experience! I had never been to this dealership before and had no idea what to expect. From the very first interaction with my salesman Thein, to having the gener More

by David88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thein, Josh
October 11, 2016

Very disappointed on several levels Finance manager was high pressured and condescending with his comments. The vehicle was dirty and on empty when I picked it up. Saleswomen was dishon More

by lpadgett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Finance Manager Jess
Oct 26, 2016 -

Grand Valley Auto responded

Mr. And Mrs. Padgett, My name is Josh VanSeters, I am the General Sales Manager for Grand Valley Auto Sales. I wanted to send a response to your review on our dealership about you were treated. I apologize if you felt that you were being talked to in an inappropriate manner, but please do understand when our Finance Manager is speaking about protection options for vehicles, we do encourage him to stress the fact that accidents may happen, but I do not want him to make our customers feel uncomfortable in the situation. Also, in the response to the vehicle being dirty and on empty I would like to invite you in to have the vehicle washed and vacuumed by our detail department at your convenience and a free tank of fuel on us. We do not want you to leave our dealership with a bade taste in your mouth. Please let me know if there is anything else I can do to rectify this situation. Best Regards Josh VanSeters General Sales Manager josh@grandvalleyauto.com

October 04, 2016

rip off. absolute rip off... over priced on all vehicles. they under price any trade even when they know your sitting on a gold mine. cheap is the only word ne More

by hal292
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
luke
Oct 26, 2016 -

Grand Valley Auto responded

To Hal292, My name is Josh VanSeters, I am the General Sales Manager here at Grand Valley Auto Sales. I wanted to give a response to you on your visit to Grand Valley Auto. I am sorry if you felt that we were a rip off and undervalued your trade. The salesperson you are speaking of is and has no longer been with us for quite some time now, I would like to offer you to come down if you are still in the market for a vehicle and I can try and put a correct number on your trade in. Please understand I will try and do the best I can, but also that we are in the business to take vehicles in for the right price and be able to re sell them for a fair profit. Please let me know what I can do to help rectify this situation Best Regards Josh VanSeters General Sales Manager Grand Valley Auto josh@grandvalleyauto.com

September 24, 2016

Excellent customer service Went over and above the call of duty. Excellent customer service. Fair Trade in values and great prices on in Stock inventory. Helped me to establish More

by H2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, Josh, Jesse
July 25, 2016

Luke Lyman is awesome! Just purchased my dream vehicle with the help of Luke Lyman. Absolutely recommend going to him if you're looking to purchase something new. Thank you More

by Betty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke lyman
July 10, 2016

Great experience! I bought a car here for the first time today and everyone was so amazing! I had Carlos helping me and he's wonderful. Very knowledgeable. Everyone in More

by Paige Herron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos
July 05, 2016

Grand valley auto sales Eddy did a great job is very willing to work with you and help you get what you want and helps with extras as well More

by Jcy1994
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy
July 02, 2016

Still happy after drive home My experience was extremely positive. It started with me making a phone call. Alisha was very pleasant and helpful as I asked questions about a vehi More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alisha Browning, Jess Williams, Josh Muniz
May 31, 2016

wonderful customer service, helpful & honest I was looking for a reliable car for my growing family and loved my experience at GVA. I had horrible experiences at other local dealerships and felt More

by kortneyleany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kilmer
May 29, 2016

Awful Customer Service Was interested in a purchasing a new car for my family. We we're interested in a 4 runner that seemed nice, but the employees were so extremely rude a More

by Brody A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alicia
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