Grand Prize of Nanuet

Very nice experience Walked in, knew what I wanted. Went on a test drive, got a quote. After shopping around, brought a new car. It was a quick and easy process. Walked in, knew what I wanted. Went on a test drive, got a quote. After shopping around, brought a new car. It was a quick and easy process. More

Mr. Jeff Guzman As always the staff was friendly courteous professional and attentive to my needs. The service advisors are polite and listen to my needs or concerns As always the staff was friendly courteous professional and attentive to my needs. The service advisors are polite and listen to my needs or concerns that I wish to address. Grandprize has well qualified employees in any department thus giving me the utmost confidence and experience. Great job. on follow up skills even on a simple oil change. I would like to mention a few people in my many visits to the dealership below. While nothing is perfect they come close. Incidently my last visit was a oil change. In my line of work I come in contact with a lot of people and i recomend and promote Grandprize. Finally a few years back I bought a vehicle and now I've made new friends at Grandprize. More

Superb experience at Grand Prize I was impressed by the professionalism of the team. They really worked with us to find the perfect vehicle. The personalized service was extraordina I was impressed by the professionalism of the team. They really worked with us to find the perfect vehicle. The personalized service was extraordinary. I would most definitely return to lease my second vehicle when the time comes. More

Professional and Courteous Great experience with Charlie, Internet person, who turned over process to Maurice Parke, sales person. The staff was very accommodating and helpful Great experience with Charlie, Internet person, who turned over process to Maurice Parke, sales person. The staff was very accommodating and helpful in leasing my 2016 Silverado 1500 LTZ. After hearing HOEY from a dealership in Bergen County. ..Grand Prize lived up to my expectations. I'm very satisfied and would highly recommend giving this dealership a shot at working with you to get the vehicle and price you are looking for! More

GOOD CREDIT AND MONEY YOU ARE THEIR BEST FRIEND OTHERWISE.. I bought 8 cars from the salesman who I dealt with over the years. I never missed a payment on any of them. I had a lease and the lease was up I wa I bought 8 cars from the salesman who I dealt with over the years. I never missed a payment on any of them. I had a lease and the lease was up I wanted to keep the lease. The value of the vehicle was over $40k I had it for 3yrs and payment was over $500. When i stated that I wanted to keep it they were going to Charge me over $600 a month and the loan would have been over $25k. Now i think over 3yrs at $535 to be exact I would have paid down the value. When I argued was told no bank would give me a loan which I had 3 car loans out at one time and all were paid off and on time. I will never do business with these people again. Funny buy I got a loan for a new Chevy Cruze. 2016 More

Great experience at Grand Prize Buick Was welcomed while I was looking at Buicks. Very happy I was not pressured to go into details. When I was ready Chris Guignard asked me some question Was welcomed while I was looking at Buicks. Very happy I was not pressured to go into details. When I was ready Chris Guignard asked me some questions as to what I was looking for in a car and answered all my questions. He asked if I would like to test drive any which I did and was hooked. The personnel were great. After purchase I had some more questions about car and was invited back for answers. Great help! More

Great Job Grand Prize Grand Prize gave me the best deal offered by any area Cadillac dealer and I traveled from Connecticut to New York to make my purchase. Grand Prize gave me the best deal offered by any area Cadillac dealer and I traveled from Connecticut to New York to make my purchase. More

Another Great Experience with Grand Prize Auto. Thank you, another great experience for me and my family with Rob Lysiak our Sales Consultant. He is the best, also gave us all the time we needed to Thank you, another great experience for me and my family with Rob Lysiak our Sales Consultant. He is the best, also gave us all the time we needed to learn about our new Buick. Thanks Again More

Excellent experience I recently purchased a 2015 Chevy Colorado Z82 Edition as a gift for my son at Grand Prize of Nanuet. My sales consultant was Mr. Rob Sommers who was I recently purchased a 2015 Chevy Colorado Z82 Edition as a gift for my son at Grand Prize of Nanuet. My sales consultant was Mr. Rob Sommers who was a true professional to deal with. After negotiating a fair price, Rob continued to make sure we were satisfied with our buying experience weeks after the purchase. Thats old fashion customer care. My wife has her 2011 Buick Enclave serviced at Grand Prize and we have always found them to be courteous and professional as well. I highly recommend Grand Prize for service and new or used vehicle purchases. More

Worst Salesman games I can remember having to play. Went in to the dealer knowing EXACTY what I wanted. The model, the options, ...everything. It was the 1st and last thing I said to the salesman, and m Went in to the dealer knowing EXACTY what I wanted. The model, the options, ...everything. It was the 1st and last thing I said to the salesman, and multiple times during our conversations I repeated my needs. Typical salesman trying to talk me into something else a few times. I simply wanted a price. I knew what price I needed and I told him. I asked him to give me his BEST price and that I was not interested in any negotiations. I am well versed in purchasing vehicles and I don't play the typical games or engage in lengthy negotiations. Was not simple to get a price out of him. After wasting about a half hour there he finally gave me one, and it was pretty good. I confirmed before I left that the price was for what I was asking for and I repeated what that was, and he confirmed the price was for the exact car and options I was looking for. The next day I was going to buy the car. Called before ahead and everything started to change. All the sudden he tells me the price was for the bottom of the line base vehicle. It turned into an argument. I asked how he could possibly misunderstand anything I told him as I repeated myself many times. It turned into, "oh I thought this, I thought that, I though this would be better for your needs, maybe I misunderstood it takes time for the salesman and the customer to understand each others needs"....a whole line of BS. He loved to play around with words. If he could not understand my needs after I spelled them out for him multiple times, he was either really stupid, or a stereotypical salesman playing games. I think he was both. Then get this, he goes let me see if I can find the car you are looking for at the price I gave you....maybe the dumbest thing he has said. He called me back and said he searched a 300 mile radius and could not locate one. I said you can locate the car just not at the price. He said that is correct. I said of course not, what are you even trying to locate? You know what you can sell a car for by talking to your manager, what were you expecting to find? The dealer sets the price. It does not even make sense. It is all so ridiculous. This is my experience in a small nutshell we went back and forth for a while. His name was David Tonking. I've dealt with a lot of really horrible salesman over the years, he gets in the top percentile easily. A couple days later I got the typical follow up call from the receptionist. When I told her I was going elsewhere she mentioned this salesman was not there anymore. No idea if he was fired or quit. The salesman that took over was OK, but the price he gave me was HORRIBLE. I have recently bought Jeeps and Nissans and I average 5-6K under the sticker. Rebates vary from month to month, but dealers have money to play with if they want to sell a car , like holdbacks, other rebates..etc. This price I was given was about 1500 under the sticker which was pretty much just the rebate, certainly not competitive. When I mentioned I got a price elsewhere that was 4K under the sticker he quickly brought his price a little lower, then saying maybe he can do even better if he had some time. He also asked where, which was irrelevant. Then he wanted me to come back in and go over things.....more typical salesman tactics. They always try to get you in and take control, try to pressure, get a deposit, test drive the car....standard stuff really....but not necessary as what I needed was straight forward. At the end of the day, and I gave the dealer the opportunity before, they don't seem to really want to sell cars...not aggressively anyway. They must have plenty of people coming in and happy to pay top dollar. The prices are never competitive. I was at 3 other Chevy dealers , and have bought once since. This dealers price was the highest. More