Grand Prize of Nanuet
Nanuet, NY
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Professional and Courteous Staff. I had scheduled an appointment for Monday June 5th (?) at 1:30. When I got there I was advised that there was an unanticipated backup and that the wa I had scheduled an appointment for Monday June 5th (?) at 1:30. When I got there I was advised that there was an unanticipated backup and that the waiting time would be 2-2 1/2 hours. The "recall" service would take about an hour. The appt. was rescheduled for Wed. The service received upon my return visit was excellent. However one of your staff members should have called me on Monday to advise me of the time frame issue and let me know my options. Fortunately, my residence is on;y 10 minutes away. I can''t rate or recommend your overall dealership since I have never purchased a car from you. My encounters have been limited to two service appointments. Your staff of customer advocates are very professional and courteous. The repairs made to the car were done right the first time. That is important to me. More
Outstanding service Bought 2 cars recently from Marc Rothenberg. Amazing service! He is great to deal with. I highly recommend him. Hope to visit soon Thanks !s Bought 2 cars recently from Marc Rothenberg. Amazing service! He is great to deal with. I highly recommend him. Hope to visit soon Thanks !s More
Great leasing experience Mark was great to deal with...we did much of our communication via email and phone. When the deal was confirmed, I went to sign the papers and got my Mark was great to deal with...we did much of our communication via email and phone. When the deal was confirmed, I went to sign the papers and got my new Acadia. The quickest and easiest experience at a dealership ever! Finance was also great...quick and easy. Everyone was very professional, I couldn't be happier! More
Great service at Grand Prize laura was very helpful when my car broke down and I had my baby in the car. Took my car right in and I was out within the hour! Excellent service! laura was very helpful when my car broke down and I had my baby in the car. Took my car right in and I was out within the hour! Excellent service! More
Excellent friendly As I entered service frank craven greeted me and we reviewed my appointment. Great understanding and very well educated in service. Friendly and warm As I entered service frank craven greeted me and we reviewed my appointment. Great understanding and very well educated in service. Friendly and warm when speaking and respectful More
Doesn't get easier than this! Solomon and his team made my experience in getting a new car so easy and convenient that I went and traded my wife's car the next day. Throughout the Solomon and his team made my experience in getting a new car so easy and convenient that I went and traded my wife's car the next day. Throughout the whole process and even up to a month later, the service and response has been phenomenal. If you're looking for someone who is willing to work with you and keep you happy throughout your lease, as in my case, I recommend them highly. More
Purchasing as srx cpo Our salesperson Rich Santana was very helpful, knowledgeable and friendly that's why we bought the car at your dealership. We went to many dealerships Our salesperson Rich Santana was very helpful, knowledgeable and friendly that's why we bought the car at your dealership. We went to many dealerships in the tri-state area and chose to purchase at Grand Prize due to Rich our salesman. More
Quick and convenient Finished and returned washed.... ready and waiting for me ...when i dropped off someone greeted me in garage and immediately checked me in. Very sati Finished and returned washed.... ready and waiting for me ...when i dropped off someone greeted me in garage and immediately checked me in. Very satisfied with service More
great the salesman knew his stuff every detail he went over the truck like he owned it its nice to go to a dealer and not be under pressure the salesman knew his stuff every detail he went over the truck like he owned it its nice to go to a dealer and not be under pressure More
Another great experience at Grand Prize Rich Santana is the best!!!!! This is my families 4 car with him. See you for #5 soon. It's a pleasure dealing with Rich. Rich Santana is the best!!!!! This is my families 4 car with him. See you for #5 soon. It's a pleasure dealing with Rich. More