Grand Prize of Nanuet
Nanuet, NY
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Excellent - from the on site operator , top brass to exceptional service from Jen in the service department. Thank you all..In these troubling times of 2020 when I was on the verge of tears they just exceptional service from Jen in the service department. Thank you all..In these troubling times of 2020 when I was on the verge of tears they just pushed the clouds away and brought sunshine into my horrific day/week. More
Seems to have corrected the problem. I will know more when I use the heat in the winter. I would have liked what they found to be explained to me with a little more clarity. I'm not really sure what t when I use the heat in the winter. I would have liked what they found to be explained to me with a little more clarity. I'm not really sure what the problem was. More
had a very good experience everyone very professional did not have to wait long either everyone very friendly and answered all my questions. have been going to this dealer for many years always good did not have to wait long either everyone very friendly and answered all my questions. have been going to this dealer for many years always good experience I would recommend this dealership to everyone Frank was especially very professional and courteous. More
Dealing with Alyssa is a pleasure. She always points out service that has too be done.Beside the service I brought my car in for. Helps me keep my car in great condition. service that has too be done.Beside the service I brought my car in for. Helps me keep my car in great condition. More
Grand Prize Service it was great, Frank was professional, friendly and knowlegable. He was very helpfull to correct my invoice right away . I highly recomend him!!!! friendly and knowlegable. He was very helpfull to correct my invoice right away . I highly recomend him!!!! More
Everything about the service department was great! Frank was very helpful and courteous. He was very informative. The loaner car helped a great deal. When I got the car back it was running great and perfect was very helpful and courteous. He was very informative. The loaner car helped a great deal. When I got the car back it was running great and perfectly clean More
Jason saw me and took me right away. I had a slow leak in my right rear tire he explained how they fix it with an inside patch, Asked me a few more questions and answered and explained everything, Jason was my right rear tire he explained how they fix it with an inside patch, Asked me a few more questions and answered and explained everything, Jason was very polite & helpful, Great Service Thank You More
I made an appointment for a 10am oil change/tire rotation. I wound up dropping it off the night before. I was called by 9:15 am that the service was all complete. No drama, no issues. A rotation. I wound up dropping it off the night before. I was called by 9:15 am that the service was all complete. No drama, no issues. A nice add was that with everything going on in the world with COVID, I was able to pay via credit card on line and my truck was waiting for me when I got there. Seems like they thought of everything. Great experience. More
Quick and easy. The Service Department was responsive upon my arrival, always friendly and helpful, they let me know about the expectations of everything being completed and delivered as promised. upon my arrival, always friendly and helpful, they let me know about the expectations of everything being completed and delivered as promised. More
Our salesman, Bob Lysiak, was an amazing person to deal with. He made sure I received all the discounts that were available to me when I purchased my 2020 Traverse. My wife and I actually felt like we were with. He made sure I received all the discounts that were available to me when I purchased my 2020 Traverse. My wife and I actually felt like we were dealing with a friend. We were almost ready to close the deal when we decided to go with a different in stock color than the one we originally were purchasing and he had absolutely no issue with us doing that. We would definitely purchase from Grand Prize again and would specifically request Bob to be our salesman. More