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Grand Prize of Nanuet

Nanuet, NY

4.0
835 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 835 reviews

March 17, 2018

in for quick oil change and check up. all went smoothly The service provided was done in a timely manner. Everyone I came in contact with was courteous and professional. The car was returned cleaned and r More

by RayRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kobernick
Mar 20, 2018 -

Grand Prize of Nanuet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team. Drive safely. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 17, 2018

Amazing experience. I'm truly satisfied with the service and the professionalism of the staff.. Laura clearly and eloquently explained all services performed. The car More

by ManningFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LAURA VAN VALKENBURG
Mar 20, 2018 -

Grand Prize of Nanuet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 16, 2018

Courteous excellent fully satisfied Everyone was completely courteous those that were knowledgeable did their job fellas I didn't know may the proper referral I am completely satisfied c More

by Gerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 20, 2018 -

Grand Prize of Nanuet responded

It is wonderful to hear that our staff was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 16, 2018

Fantastic from start to finish Was treated like family, had no appointment and was in and out in a respectable amount of time. It was a great experience, will return More

by Earl Herbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
Mar 20, 2018 -

Grand Prize of Nanuet responded

Thank you for the feedback, Earl! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 16, 2018

Very thorough, thoughtful, on-time, just GREAT Kevin Didriksen has always been very thoughtful and caring. Never any problems! All areas of concern were addressed. Specially like that the Vehicl More

by Volkswagon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Didriksen
Mar 20, 2018 -

Grand Prize of Nanuet responded

Hi and thanks for the great feedback! We're very happy that Kevin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 15, 2018

Great experience. Rich Santana has made our last 3 vehicle purchases a pleasurable experience. His knowledge and willingness to help in anyway is the best by far! More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Santana
Mar 16, 2018 -

Grand Prize of Nanuet responded

Hello Steve and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Rich was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 11, 2018

Service Dept Jim was very courteous and polite. He called to ask if I wanted other things done to my truck that was recommended. Not pushy to have it done. Call More

by GMC2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kobernick
Mar 14, 2018 -

Grand Prize of Nanuet responded

It’s great to know that Jim provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 10, 2018

Service Dept Had an oil change, James Kobenrick was the service write. He was great to work with. Can say enough about how great your service dept is. More

by miltsfu333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kobernick
Mar 14, 2018 -

Grand Prize of Nanuet responded

Hi and thanks for the great feedback! We're very happy that James was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 10, 2018

Very easy This was our first experience with Grand Prize Service. We dropped off the truck and were taken care of within minutes. Got a call a few hours later More

by eppohh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
Mar 14, 2018 -

Grand Prize of Nanuet responded

We love hearing from our customers so thank you for taking the time to write this glowing feedback. It's wonderful to hear that our staff was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

March 09, 2018

Came in on a Sat with no appointment I came in on a Saturday with no appointment and the Service Rep was so nice and she took me right away and had my SUV issue taken care of within 1 hou More

by 18EquinoxGAF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm sorry I do not remember her name
Mar 14, 2018 -

Grand Prize of Nanuet responded

We appreciate your kind words about the entire service team. Thank you for continually choosing us for your vehicle needs. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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