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Grand Prize of Nanuet

Nanuet, NY

4.0
835 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 835 reviews

August 04, 2018

Quality Service Service personnel are courteous and professional at all times. Service was performed quickly and vahicle was returned in immaculate condition. Very sa More

by Rmerc729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 05, 2018 -

Grand Prize of Nanuet responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 03, 2018

5 days to replace a tire After driving 50 miles one Sat. Night on the Palisades Parkway I noticed my left front tire had a problem. A four inch section had detached from the r More

by Enitca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony
Aug 03, 2018 -

Grand Prize of Nanuet responded

Enitca, thank you for alerting us of this issue. Our top priority is delivering 100% customer satisfaction, and I'd like to extend my sincerest apologies for your recent experience. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 03, 2018

i do business with grand prise because of marc rothenberg I purchased 210,000,00 worth of vehicles in the last 3 months personally that has to be a record and I purchased with grand prise because of the sales More

by denali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marc rothenberg
Aug 03, 2018 -

Grand Prize of Nanuet responded

Denali, thank you for the feedback! We are happy to hear about your positive experience at Grand Prize Chevrolet Cadillac Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Take care, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 02, 2018

New lease Joel is the one to go to !!!!! If you want to be treated right and have someone talk to you without trying to see you something he is the guy!!! More

by Alvinmb93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 03, 2018 -

Grand Prize of Nanuet responded

We appreciate the kind words, Alvinmb93. We look forward to seeing you again in the future! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 29, 2018

Consistently great service We just bought our 6th vehicle from Grand Prize; that says a lot! Joe LaVine was very professional, providing us with valuable information and taking More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe LaVine
Jul 29, 2018 -

Grand Prize of Nanuet responded

Sam, it was a pleasure to read about your sixth car-buying experience at Grand Prize, wow! Congratulations on your new vehicle!  Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know Joe provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you again in the future! Best wishes, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 29, 2018

repaired my car every part of the repair to my car was done quickly They called me with very step that had to be made. I am completely satisfied More

by jgcheat261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura & frank Craven
Jul 29, 2018 -

Grand Prize of Nanuet responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 27, 2018

Excellent Service Frank was a pleasure to deal with. Explained everything being done in detail along with the costs of each phase of the work. Answered all my questi More

by phealey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Craven
Jul 29, 2018 -

Grand Prize of Nanuet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Take care, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 27, 2018

“Grand Price is where everyone’s a winner” Except for me apparently… Only winner here is Grand Price Auto. Is there a option for ZERO Stars? I wish there was. Typical “New York” Car Salespeople here! S More

by RobertH
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Sinatra, Charlie Cernaro
Jul 29, 2018 -

Grand Prize of Nanuet responded

Robert, I am disappointed to hear our dealership was unable to provide the business you needed. We always aim for 100% customer satisfaction; however, it is apparent we have fallen short of this goal during your most recent visit to Grand Prize. We appreciate you taking the time to share your experience and leave this review. Reviews like these help highlight specific areas in need of improvement as we are continuously looking for new ways to improve our dealership. We'd like to do whatever it takes to regain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 26, 2018

Chevy Traverse We leased a 3LT. Andreas was our sales person. He was extremely helpful and very knowledgeable about the vehicle and incentives available to us. He al More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andreas England
Jul 26, 2018 -

Grand Prize of Nanuet responded

Thank you for this amazing review, Dave! We really appreciate your business and are happy to hear the family is really enjoying your new Traverse! Take care, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 25, 2018

Excellent Leasing Experience at Grand Prize Charlie C. and Rich S. and the woman handling the paper work (sorry I can't remember her name) were all friendly, professional and very efficient. Gre More

by Diane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie C., Rich S. and the woman handling the paper work (can't remember her name)
Jul 26, 2018 -

Grand Prize of Nanuet responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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