Grand Prize of Nanuet

Excellent- Lease of New Vehicle Excellent/ competent/ knowledgeable sales rep..Wilbur...Hes the best!....Always prepared...documents always in order...explains things in an honest an Excellent/ competent/ knowledgeable sales rep..Wilbur...Hes the best!....Always prepared...documents always in order...explains things in an honest an open way..no secrets/ no gimmicks/ always insists on, or allows for test drive/always explains vehicle features...never feel rushed... ( seamless/painless/user friendly finance department) More

Avoided their responsibility Did not honor a battery warranty and avoided the discussion when it was their responsibility to address it. This is not the first time I had questiona Did not honor a battery warranty and avoided the discussion when it was their responsibility to address it. This is not the first time I had questionable behavior from this dealership. More

Fast and friendly Great dealership. Have been a customer for years. Always very friendly,courteous and knowledgeable . Love the washing of the car at end of service. Great dealership. Have been a customer for years. Always very friendly,courteous and knowledgeable . Love the washing of the car at end of service. Would recommend this dealership More

Fast and friendly service Service adviser Laura made in the entire process very simple, treated me with respect, and kept in touch to let me know that status of the service. Service adviser Laura made in the entire process very simple, treated me with respect, and kept in touch to let me know that status of the service. More

They worked With me. Good working with someone who can give me some time because of my disabilites. Found me a SUV that met my needs. Will be returning to them in the fut Good working with someone who can give me some time because of my disabilites. Found me a SUV that met my needs. Will be returning to them in the future. Same person who sold my mother a car 2 years ago. More

able to work with them Good experience- Easy to work with and willing to negotiate including the Person in charge. Nice variety of vehicles to choose from, in my "category Good experience- Easy to work with and willing to negotiate including the Person in charge. Nice variety of vehicles to choose from, in my "category". More

Excellent, Quick, Understanding Service Brought 2 vehicles in for service - Tony quickly understood my needs, entered my requests, and had all concerns satisfied within a short while. I hav Brought 2 vehicles in for service - Tony quickly understood my needs, entered my requests, and had all concerns satisfied within a short while. I have always been satisfied with Grand Prize. More

Completely satisfied Had low tire pressure. Found a nail in it. Repaired it quickly.. Notified me when they found it. Had tire & wheel coverage so there was no charge. Had low tire pressure. Found a nail in it. Repaired it quickly.. Notified me when they found it. Had tire & wheel coverage so there was no charge. More

Highly Recommend! This is a great dealership...from the people in sales to the managers to the finance department and the service department. When I walk into the deale This is a great dealership...from the people in sales to the managers to the finance department and the service department. When I walk into the dealership, I walk into a friendly atmosphere with a very helpful and knowledgeable staff. I recently brought my car in for an oil change and I was greeted with a smile from Laura as I pulled into the VERY clean bay. Thank you, Laura, for taking me through the process and for following through with the service that my car needs. The quality of service is excellent with a bonus car wash and vacuum before leaving! Of course my visit to Grand Prize would not have been complete if I had not stopped in to say hello to my salesperson, Marc! When I see Marc, I feel like I am seeing one of my own family members! I have and will continue to recommend Grand Prize to anyone in the market for a vehicle. Thank you Grand Prize. Keep up the good work! I look forward to many years of as one of your customers! More

Interactions with service counselor Laura Van Valkenbu very congenial and helpful . All of my contacts at Grand Prize have always been accommodating. It's a pleasure to shop and get se Laura Van Valkenbu very congenial and helpful . All of my contacts at Grand Prize have always been accommodating. It's a pleasure to shop and get service here. More