Grand Prize of Nanuet

The dealership treated me like family I was happy with how I was treated from start to finish. Zack provides excellent customer service by keeping me informed on what was going on with my I was happy with how I was treated from start to finish. Zack provides excellent customer service by keeping me informed on what was going on with my Sierra. They provided warranty service on the truck’s torque converter and it seems to be working fine More

Speedy fix I dropped off my car in the early a.m. for an OnStar alert I received about an engine/transmission problem. By 2:30 - 3:00 pm I was notified that my c I dropped off my car in the early a.m. for an OnStar alert I received about an engine/transmission problem. By 2:30 - 3:00 pm I was notified that my car was fixed & ready to be picked up. (Bonus that it was under warranty!). Reliable service & efficient, friendly customer service staff. More

Wonderful service Elizabeth M. Provided a very pleasant and thorough experience. She was knowledgeable and understanding. I have had less helpful people from this deale Elizabeth M. Provided a very pleasant and thorough experience. She was knowledgeable and understanding. I have had less helpful people from this dealership so I am happy to see that things and staff has changed. More

Easy buying Bought a car from Rich Santana and it was the easiest buying experience I have had yet. Fast, prompt, friendly and professional service. Kevin C. Bought a car from Rich Santana and it was the easiest buying experience I have had yet. Fast, prompt, friendly and professional service. Kevin C. More

Always fast and easy This is my third vehicle I have purchased with Grad Prize. Rob has always listen and gave me just what I needed. Everyone is so nice. This is my third vehicle I have purchased with Grad Prize. Rob has always listen and gave me just what I needed. Everyone is so nice. More

Typical Rip off Service center I can't warn people enough about these guys and their constant attempts to upsell, and expand the service ticket when you bring your car in. I have a I can't warn people enough about these guys and their constant attempts to upsell, and expand the service ticket when you bring your car in. I have a mechanical background so I know enough about cars to catch them red handed when they are lying. They back off so fast when they are caught too...... Just can't trust them to correctly diagnose only what the car needs, and not upsell the service to raise their avg service invoice and earnings. More

Needed air in a tire - they went above and beyond I thought that I just needed air in the tire. They identified a problem with the tire and I was able to replace it ASAP. They are all about safety of I thought that I just needed air in the tire. They identified a problem with the tire and I was able to replace it ASAP. They are all about safety of their customers. Thank you. More

Your sales team made the process easy! Having a 10 year relationship with Grand Prize, I went back to the dealership to purchase a new vehicle. Every step of the way was easy. My sales repr Having a 10 year relationship with Grand Prize, I went back to the dealership to purchase a new vehicle. Every step of the way was easy. My sales representative, Wilbur Pichardo, was especially helpful in going over every detail of the new vehicle to ensure it had all that I wanted. Thanks to Wil, Sales Manager, John Regan, and Rosalia in Finance. All of them were courteous, helpful, and answered any questions I had. More

Fast and reliable diagnostic and price Quick evaluation of problem and estimate of cost is what I paid in the end with no surprises. Kept me informed of the progress of the work. Quick evaluation of problem and estimate of cost is what I paid in the end with no surprises. Kept me informed of the progress of the work. More

Incredibly skilled and friendly service I have several cars recently serviced at Grand Prize, On each visit I found the welcoming staff to extremely efficient and friendly. The service was a I have several cars recently serviced at Grand Prize, On each visit I found the welcoming staff to extremely efficient and friendly. The service was always performed properly and, when necessary, Grand Prize provided me with a ride home if the service would take several hours or more. More