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Grand Prize of Nanuet

Nanuet, NY

4.0
835 Reviews

32 Route 304

Nanuet, NY

10954

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Showing 835 reviews

August 08, 2019

effortless, great experience My expereriance has been nothing short of spectacular. The moment I walked into the show room I was approached by Marc Rothenberg who introduced himse More

by baxterbean1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Rothenberg
Aug 08, 2019 -

Grand Prize of Nanuet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Marc. Please let us know if we can ever help you in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 06, 2019

Great Dealership From the phone conversations, to the walk in meeting, to signing the papers with the finance department...a pleasure. All persons involved very friend More

by rangrsfn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lavine
Aug 07, 2019 -

Grand Prize of Nanuet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 06, 2019

Oil change, tire rotation, wheel alignment Technician diagnosed wheel alignment issue which I new was correct because have had premature tire squealing which was remedied after alignment. Oil More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ciurciu, alyssa
Aug 07, 2019 -

Grand Prize of Nanuet responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 05, 2019

Very dishonest and unethical I purchased a "certified" 2018 Colorado and found several issues that slipped through their 172 point inspection that they would not agree to cover. More

by Greerma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe La Vine, Rosalia Campione, Joseph Sinatra, Jason Martino, Bill Fagnan
Aug 12, 2019 -

Grand Prize of Nanuet responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers’ time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact us so we can discuss the details of your time with us. Sincerely, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

August 01, 2019

All-around professional service! Chris was so professional and knowledgeable, not aggressive or pushy. Our experience with him was really spot on! I would recommend him to family an More

by Moe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS GUIGNARD
Aug 01, 2019 -

Grand Prize of Nanuet responded

We cannot thank you enough for your wonderful review of Grand Prize Chevrolet Cadillac Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 31, 2019

EXTREMELY HAPPY CUSTOMERS THE SALESMAN AND STAFF WORKED WITH US AND WERE ABLE TO AGREE ON A DEAL THAT WE WERE ABLE TO ACCEPT IN ORDER TO LEASE 2 VEHICLES. More

by JoeMoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRIS GUIGNARD AND MIKE HEMERLLE
Aug 01, 2019 -

Grand Prize of Nanuet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicles for a long time to come. It was truly a pleasure working with you. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 29, 2019

Very Frustrating Experience Twice 3 months into a CPO 2017 Yukon Denali, Tires started making noise. Purchased extended warranty in addition to CPO warranty to minimize my risks. Was More

by Ericgray1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Jul 30, 2019 -

Grand Prize of Nanuet responded

Hello Eric, we have seen this review and are concerned with the experience you described. It is not our team’s standard quality of service and I would like to discuss what happened in greater depth if you are available. Please contact myself or a member of the service department to get in touch so we can work towards an understanding. Thank you. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 23, 2019

Pleasant experience The dealership has been very attentive to our concerns and follows up timely. Very pleasant experience. Everyone was very helpful and friendly from s More

by vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbur
Jul 24, 2019 -

Grand Prize of Nanuet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 20, 2019

Wonderful Experience All Around I have nothing but great things to say about my experience with Grand Prize. The salesperson was terrific (Rob Lysiak). I told him the pricing I was More

by fe72598
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Lysiak
Jul 22, 2019 -

Grand Prize of Nanuet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

July 19, 2019

Excellent Service Wilbur Pichardo was not only knowledgeable about the vehicle he sold us, but also delivered the highest level of service in the purchase of our vehicl More

by Tomboyee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilbur Pichardo
Jul 22, 2019 -

Grand Prize of Nanuet responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Wilbur. Please let us know if we can ever help you in the future. Best, Bill Fagnan 845-507-1714 Bfagnan@grandprizeauto.net

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