Grand Prize of Nanuet

Ease of Lease Joe was terrific but I feel the finance guy dropped the ball by not letting me know there was a problem with the credit. Other than spending a long Joe was terrific but I feel the finance guy dropped the ball by not letting me know there was a problem with the credit. Other than spending a long time picking up the car (due to the credit issue), I would highly recommend this dealership. More

excellent Everyone was very courteous. Frank was friendly and knowledgeable and explained everything that the car was due for besides what it was brought it in Everyone was very courteous. Frank was friendly and knowledgeable and explained everything that the car was due for besides what it was brought it in for, More

grand prize I have bought my last three cars from your dealership and wouldn't go anywhere else. Rob Lysack has been my go-to salesman for all of my purchases. I I have bought my last three cars from your dealership and wouldn't go anywhere else. Rob Lysack has been my go-to salesman for all of my purchases. I keep coming back because I love the products, people and the exceptional service I get when I have a problem or need maintanence. Your service people have had my back for years and I appreciate all they do to get me "back on the road". My most recent service was 02-04-2020 and Frank couldn't have been more helpful. You are very blessed with a great staff of people who obviously like what they are doing and are good at it. More

Tire Change Frank Craven is the best!!! He got me in and out within an hour. I came during lunch and they were very accommodating to say the least. Frank Craven is the best!!! He got me in and out within an hour. I came during lunch and they were very accommodating to say the least. More

Thank you Nico for providing excellent customer service! Always kept me updated on the status of my vehicle! Very pleased with how attentive and patient you were. Always kept me updated on the status of my vehicle! Very pleased with how attentive and patient you were. More

I just love the Chevy company. Extremely professional yet warm and friendly service. I recently had my car the equinox service rotation of tires and oil change, they even clean the car for me unbelievable. T warm and friendly service. I recently had my car the equinox service rotation of tires and oil change, they even clean the car for me unbelievable. This is why I went back at least another car. More

Have bought/leased several vehicles @ Grand Prize over the years. Rob L is great to work with. Finds the vehicle you need/want, and all of the available deals to get you a good price. the years. Rob L is great to work with. Finds the vehicle you need/want, and all of the available deals to get you a good price. More

Incompetant While filling out paper work on my new lease, Salesman Wilbur, entered my address incorrectly. The day after I left the dealership with my new lease i While filling out paper work on my new lease, Salesman Wilbur, entered my address incorrectly. The day after I left the dealership with my new lease in my possession I began receiving calls that I owed GMC Nanuet an additional $1,500 due to the discount of living in a household with two additional leased vehicles not applying to me. The address Wilbur entered, not being my correct address did not have leases. My correct address does in fact have two additional leased vehicles including my own at the time. The harassing phone calls continued for upwards of two months with me reiterating to him that the address he was reading to me was not even my correct address. Eventually the manager began calling me as well until I so kindly informed him that his sales person made an error and it was not my obligation to pay for something that I did indeed qualify for. Fast forward three years. My lease is ending. I cannot locate my original GMC lease contract and would like a new copy of it to explore my options of buying out my vehicle. When I called I was forwarded to Jonathan's voicemail where my call was never to be returned. When I showed up in person, Jonathan told me he didn't have access to it. When I went to speak with Wilbur, my original salesman, he was out that day. A great lady at the front desk of GMC informed me that Jonathan did indeed have access to it but was just too inconsiderate to help me. She walked me over to an office where I left my email address for a copy of my lease contract to be sent. Three days go by and I have not received the email. I called Wilbur at GMC and requested my lease contract yet again, he verbally read back to me my email address and asked me if I would be leasing a new vehicle with them which I informed him was irrelevant to my request at this time, sure enough, It's been five days. I have still yet to receive my lease contract. I will never do business with this dealership again. More

Alyssa Ciurciu Your service advisor was respectful, Alyssa Ciurciu Your service advisor was respectful, professional and was a pleasure to deal with. She made my experience a positive one. Great job Alyssa Ciurciu Your service advisor was respectful, professional and was a pleasure to deal with. She made my experience a positive one. Great job Frank Mascetta More

Recall Service I was very pleased with the prompt service I received. Everyone was very friendly and professional. Would recommend the service dept to anyone. T I was very pleased with the prompt service I received. Everyone was very friendly and professional. Would recommend the service dept to anyone. Thank you. More