
Grand Prix Subaru
Hicksville, NY
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1,564 Reviews of Grand Prix Subaru
Best Automobile Sales Experience Roy Wander, our salesman, was immediately courteous, energetic and informative. He assessed our needs via a brief friendly interview and immediately Roy Wander, our salesman, was immediately courteous, energetic and informative. He assessed our needs via a brief friendly interview and immediately took us for a test drive. We were not exactly sure as to what model we were interested in, so Roy suggested a ride in a low end Forester and then in a higher end model. Very clearly and concisely, he explained the features of the vehicle and the benefits of the Forester. He spent quite a while answering our questions. We did not intend on leasing on that initial visit, but we placed a deposit anyway, with a pick-up date of the end of June. Upon pick-up day, Roy, along with one of the financial guys, took care of the paperwork. Then he showed us nearly all of the car's features, buttons, bells and whistles. Starlink was not operational at the time of pick up, but Roy followed up later that day and got it installed for us. He said to call him anytime if we had any concerns or question. We had the best sales experience with Roy, and Ted, at Grand Prix. Bravo!! More
Good Service We just leased a Suburu Crosstrek from this dealership and we were happy with the outcome. They bought out the lease on my Honda and gave me everythi We just leased a Suburu Crosstrek from this dealership and we were happy with the outcome. They bought out the lease on my Honda and gave me everything I asked for and more for the right price and in a timely manner. Highly recommend! More
Repeat sales and service customer We go to Grand Prix Subaru each time we buy a new car and whenever they are due for service we have had the Imprezza (our son's favorite), the Crosst We go to Grand Prix Subaru each time we buy a new car and whenever they are due for service we have had the Imprezza (our son's favorite), the Crosstrek (×2 _ our daughters favorite _ the first one saved her life) the Forrester, the Outback (my personal favorite) and the Legacy (a very close second to the Outback, I miss the extra room). Roy Wander has been our salesman for all of our vehicles. My daughter came up from Virginia to buy her first car on her own from Roy. She also has her service done here whenever she comes home from school. Ray Voesack is always ready to help. Prior to coming to Grand Prix for the first time in 2009, i had nothing but frustrating experiences with the service departments for other brand automobiles. One of the perks of going back to Subaru after years in minivans has been the pleasure of dealing with Grand Prix's service department and Emily Reardon. I recommend this dealership to anyone who asks me a out my Subaru. I've been very happy dealing with them. More
Very Satisfied The people that work here were very knowledgeable and helpful with answering any and all questions I had about my current car situation. I ended up le The people that work here were very knowledgeable and helpful with answering any and all questions I had about my current car situation. I ended up leaving very satisfied with a brand new lease. More
Very Satisfied Joe Del Rossi and Shawn provided great customer service to my wife and self in purchasing a 2016 Subaru Forester. We are now enjoying our new vehicle Joe Del Rossi and Shawn provided great customer service to my wife and self in purchasing a 2016 Subaru Forester. We are now enjoying our new vehicle with our German Shepherd. More
Lease Extension I went to the Subaru dealer to get a one year extension on my lease. Roy wander was extremely helpful and put meon the phone with the leasing company I went to the Subaru dealer to get a one year extension on my lease. Roy wander was extremely helpful and put meon the phone with the leasing company who explained and arranged everything. Very quick and effective. I'm a happy customer More
Awesome !!!! This place was heavenly sent ! Mike Porcelli was knowledgeable and trustworthy he answered all my questions. Mike goes above and beyond to satisfy This place was heavenly sent ! Mike Porcelli was knowledgeable and trustworthy he answered all my questions. Mike goes above and beyond to satisfy your needs ! He found me a great deal on my 2015 Subaru Forester thanks Mike and the team at Hicksville Subaru ! More
Painless Sales Process We went to the Grand Prix Subaru dealer to purchase a 2016 Forester with the features we needed at a price that made sense. Marie Marshall was great. We went to the Grand Prix Subaru dealer to purchase a 2016 Forester with the features we needed at a price that made sense. Marie Marshall was great. She worked with us to get the car we wanted, with the features that we asked for. It never felt like Marie was a salesperson trying to sell us something we didn't want. She concentrated on what we did want and she helped us to make it happen. Thanks Marie! More
Great Service I was a little nervous coming into the dealership but Eric Baltazar did a great job showing me different cars. He also let me know what was my best op I was a little nervous coming into the dealership but Eric Baltazar did a great job showing me different cars. He also let me know what was my best options when it came to the car. Plus I got a approve for a car loan after getting turn down from to different banks. This place is great I will tell all my friends to come to this place More
A Perfect Happy Birthday Experience We arrived and were introduced to Glenn Christian as our sales rep. He took us around and showed us the different models and we decided that the Cross We arrived and were introduced to Glenn Christian as our sales rep. He took us around and showed us the different models and we decided that the Crosstrek was the car that interested us the most. Then both my husband and I test drove the vehicle. It was smooth and easy to drive. We then talked about color and he had a black one (that we actually test drove). We did all the paperwork and settled on a price and then were introduced to Shawn Mayers who worked out the finances with us. Totally low key and accommodating. We had brought with us the AAA membership car buyer "no haggle price". There was no haggle. Ted Hanlon, was the sales manager helping Glenn and us to navigate this process. We drove off into the sunset. Thanks guys! Every one of you could not have been nicer and I say this as someone who approached the "car buying" experience with great trepidation. More