Grand Prix Subaru
Hicksville, NY
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1,553 Reviews of Grand Prix Subaru
Let me start by saying I know nothing about cars. I recently decided that I needed a safe automobile. I just so happened to go into a dealership (not Subaru) . I explained what I was looking for and I recently decided that I needed a safe automobile. I just so happened to go into a dealership (not Subaru) . I explained what I was looking for and decided to leave after realizing this salesperson knew less than me. 😱. So the next day I said to myself let me try Subaru it’s a safe car but again don’t know anything about it. I met with Roy Wander and he spent as much time as I needed, asking me Questions answering mine as well and explaining all options possible. We discussed what would be beneficial for my lifestyle and my budget. We then looked at the models. We then went for a test drive. We went over payments, and by the way I had my little dog with me who he allowed to sit on his lap during a test drive. I felt like a mechanic after the visit because he even showed me and explained everything under the hood from top to bottom I never felt so knowledgeable and satisfied after meeting with him. Of course I ended up purchasing the vehicle. It came quicker than promised because I wanted it ASAP. We then met again when my suv was delivered and he sat in the car with me and went over every little detail. Because I don’t know anything about cars he was very patient. I must thank Roy for that, he saw I wasn’t totally comfortable so we went for a little ride until he saw I was comfortable. I can’t tell you how happy I am dealing with him and if anyone has any need for a car, suv please see Roy. He even took me around the entire dealership and service and introduced me to people so I would feel comfortable if and when I need to come back , I must commend the whole dealership including the service manager, sales people and the finance gentleman, so professional and friendly. I can’t tell you enough please do not hesitate to go there. I’m just so thrilled with everything and if you have a dog, they definitely make you feel welcome. Everybody has a smile on their face, friendly and professional. I cannot say enough truly , thank you Subaru in Hicksville. Thank you, Roy. More
I have been very satisfied with this dealership from the sales department, Paul Perrotti, who sold me my Forrester wilderness, to the service department, Daniel, who very courteous and kind.. I recently had sales department, Paul Perrotti, who sold me my Forrester wilderness, to the service department, Daniel, who very courteous and kind.. I recently had my car in on October 4th. Thank you again, S. Quinn. More
Leasing my new 2024 Subaru Impreza was a breeze at Grand Prix Subaru. The salesmen were extremely helpful and caring and the manager was very interested in assisting as well. Great experience overall. Would Prix Subaru. The salesmen were extremely helpful and caring and the manager was very interested in assisting as well. Great experience overall. Would lease from there again. More
Roy wander is great. He knew what he was talking about and was very friendly. As someone who works in customer service it was refreshing to see the level of service he pr He knew what he was talking about and was very friendly. As someone who works in customer service it was refreshing to see the level of service he provides. He goes above and beyond. If you want to buy a car ask for Roy by name. More
This is my second time buying a subaru from Roy Wander at Grand Prix Subaru. He is very knowledgeable and professional and a pleasure to work with. He is a very nice person and not an overbearing salesperso Grand Prix Subaru. He is very knowledgeable and professional and a pleasure to work with. He is a very nice person and not an overbearing salesperson. He was very quick to respond to all my questions. He was very helpful in getting me into the car I wanted and was best for me. I would highly recommend Roy and Grand Prix Subaru. More
We brought our 2023 Crosstrek in for its first service and asked for a loaner car, which they promise for "every service appointment." It says this in the pamphlet they hand out to induce you to buy from and asked for a loaner car, which they promise for "every service appointment." It says this in the pamphlet they hand out to induce you to buy from them. Did they give us a loaner? Nope. Plenty of excuses about how that's only for "major" services, but no loaner. They can't be trusted, and they don't care at all. More
Our agent Agata Spina was so patient in helping us purchase a car for our daughter. We are returning customers. This is the second car we purchased with Agata. There were some last minute finance iss purchase a car for our daughter. We are returning customers. This is the second car we purchased with Agata. There were some last minute finance issues that Agata quickly resolved. We are very grateful for her help! More