Grand Prix Subaru
Hicksville, NY
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1,548 Reviews of Grand Prix Subaru
I bought a 2033 Subaru Outback and had an excellent experience with Grand Prix Subaru. My salesman, Philip Deitch, was fantastic, very knowledgeable and pleasant. It was really nice buying a car throug experience with Grand Prix Subaru. My salesman, Philip Deitch, was fantastic, very knowledgeable and pleasant. It was really nice buying a car through him and Grand Prix. Straightforward, no tricks or back and forths with managers. Jenna, from the management team, was also very helpful. I fully recommend this dealership and Philip Deitch in particular! More
We had the most amazing experience with Grand Prix Subaru. Everyone there was very professional & no nonsense. Although they were not very high pressure, they did tell us from the first day we walked Subaru. Everyone there was very professional & no nonsense. Although they were not very high pressure, they did tell us from the first day we walked into the showroom that they would give us the best price they could, matching or beating any other dealership. Although we didn’t buy that day, we did shop around & they did indeed, true to their word, give us the best price. We ultimately bought our 2024 Forester Wilderness here. Our salesman, Roy Wander is s a true gem of a salesman. He is super friendly, no nonsense & incredibly knowledgeable about his product. He did absolutely everything he promised us he would, including giving us the must comprehensive explanation of absolutely EVERYTHING about our car & promised to do so again in the future if we have any questions. We already have friends that are snowbirds & will be heading over to Roy to hopefully purchase a new Forester once they get back to NY. You won’t go wrong if you make a deal with Roy!! More
Had an issue with financing department. I never received lease payment information from company holding Lisa agreement and at the time I spoke to finance manager, there was only three days I never received lease payment information from company holding Lisa agreement and at the time I spoke to finance manager, there was only three days left for me to make my first payment. The dealership information they forgot to request for me. Finance manager told me it was all straightened out and I would hear from sales person who took care of my lease that afternoon. Never heard from sales person called him for two days. Was promised to call back finally on the third day call back came. Seems only because I asked to speak to manager was told manager wasn’t available. Somebody would call me back and Sales person who took care of me me called me back told me he was very busy and everything was taken care of according to what he understood. I was very annoyed and I will not , refer anyone to this dealership. Now I have to go to dealership tomorrow and use my credit card to make second monthly payment to reimburse dealership made ttwo days ago. And I also have to wait approximately two weeks or so before I receive lease information from company holding lease payments. More
Couple days ago I purchased my Subaru Impreza at Grand Prix Subaru, Roy Wander is the salesperson who assisted me. Roy explained me everything so patiently, and after I got my car, he called me to follow Prix Subaru, Roy Wander is the salesperson who assisted me. Roy explained me everything so patiently, and after I got my car, he called me to follow up and make sure everything was ok and I am satisfied with my new car. I am very happy with my Impreza and I will highly recommend Roy Wander to anyone purchasing a car at Grand Prix Subaru. 10 star customer service! More
I recently purchased a certified subaru ascent through Grand Prix Subaru, Nelvin was the salesperson who assisted me. He was so patient, polite, and knowledgeable. It was a pleasure working with him to bu Grand Prix Subaru, Nelvin was the salesperson who assisted me. He was so patient, polite, and knowledgeable. It was a pleasure working with him to buy the car I wanted. I highly recommend Nelvin and the dealership to anyone car shopping. More
Please note that posted pricing isn’t honored at this dealership. A misleading set of ads across platforms required a $995 ‘dealer fee’ (which is illegal and considered false advertising) in New York. dealership. A misleading set of ads across platforms required a $995 ‘dealer fee’ (which is illegal and considered false advertising) in New York. After conferring with ‘Michael’ an alleged manager at Grand Prix and explaining above, they declined my full price offer (minus the fee). This type of business practice is a violation of a number of NYS consumer laws. Shortly, it will also be an FTC rule violation of Federal law. Please take this post as a warning that these types of games are played at Grand Prix Subaru in Hicksville and likely the same across the Grand Prix stores. More