Grand Prix Subaru

I chose Grand Prix Subaru based on the glowing online reviews and they did not disappoint. Paul Perrotta was professional, detail oriented, and provided, and continues to provide, superb customer service reviews and they did not disappoint. Paul Perrotta was professional, detail oriented, and provided, and continues to provide, superb customer service. As a young person leasing my first car, I couldn't have asked for a more patient, thoughtful individual to work with. Paul assured I understood my options prior to leasing and walked me through the car's features and details on pickup day. Any and all questions were answered with care. Even with a car supply shortage, communication through the entire process was seamless. It is obvious Grand Prix Subaru and its employees truly care about their customers! All in all, I cannot recommend this dealership and Paul enough. I will happily continue to do business with them in the future. Thank you Grand Prix Subaru! More

The whole process for purchasing my car was easy and harmless. Joe, Paul and the general manager were extremely helpful and gave me the best deal possible. Joe spent nearly 3 hours explaining everythi harmless. Joe, Paul and the general manager were extremely helpful and gave me the best deal possible. Joe spent nearly 3 hours explaining everything about my new Forester. I love it!!! More

I bring my 2016 Subaru Legacy here for service all the time. They are very honest and always do quality work. About two weeks ago, my wife brought my car in for a battery change and a coolant flush. They time. They are very honest and always do quality work. About two weeks ago, my wife brought my car in for a battery change and a coolant flush. They gave her a $25 discount on the service, even though she was unable to open the email with the promotional offer included. The complimentary detailing after the service was completed was even more awesome. Last week my wife brought my Subaru Legacy back in for service again, since there was an apparent coolant leak. My service advisor discovered where the leak was coming from, and he determined that the repair cost would come to over $1,300. I had an extended warranty on the vehicle, but I was still responsible for over $700 of the total repair cost. My service advisor recently notified me that the dealership will cover the entire cost of the repair for me, and I will not have to pay for any of it. In my entire life, I have never had a positive experience like this with any business anywhere. The world would be a much better place if there were more businesses that treated their customers like Grand Prix Subaru treats its customers. More

The service at Grand Prix Subaru is OUTSTANDING! Paul Perrotta is an incredible customer service agent. He assisted me with the selection of a new vehicle. He is both kind and patient. He listened (wh Perrotta is an incredible customer service agent. He assisted me with the selection of a new vehicle. He is both kind and patient. He listened (which is rare) and presented me with various options. He presented all the facts and then we discussed what was best for me. He never pushed me in any direction but helped in the decision making. I've worked in customer service a long time. Paul is someone who knows how to treat his clients. The whole dealership and service center are AMAZING! More

This was my first time buying a Subaru, Brian Kochnower was very knowledgeable, explained the different features and models with simplicity. Super friendly and helpful, made my buying experience a smooth, was very knowledgeable, explained the different features and models with simplicity. Super friendly and helpful, made my buying experience a smooth, no surprises, expeditious event. More

Matt , is a great salesperson. Courteous, professional and easy to deal with. he communicates well and gets back to all your answers. The only problem I had was dealing with a sales manager. I don't k and easy to deal with. he communicates well and gets back to all your answers. The only problem I had was dealing with a sales manager. I don't know his last name but his first was mike. not to courteous not to personable. Needs to take a communication course on dealing with people. Thanks John More

Dan Dengler was a great help during my recent servicing on my Forrester. He was kind and quite helpful! He is an asset to Subaru! Thank you Dan!! on my Forrester. He was kind and quite helpful! He is an asset to Subaru! Thank you Dan!! More

Honestly every time I go to Subaru Grand Prix in Hicksville I always ask for Dan Dengler. He is such a kind and hard working man and really cares for his customers. I would recommend him to all of m Hicksville I always ask for Dan Dengler. He is such a kind and hard working man and really cares for his customers. I would recommend him to all of my family, and friends. I am always beyond satisfied in how fast things get done and in such a professional manner and might I add respectful. He is also great at following up with his customers. Thank you Subaru Grand Prix and thank you Dan Dengler always a pleasure. Until next time. Your loyal customer. Don’t think twice Subaru Grand Prix in Hicksville is the place to go if you need any service for your Subaru and I would definitely recommend asking for Dan Dengler. More

Joe was an excellent salesman. He was very patient and detail oriented. We were very happy with our purchase. detail oriented. We were very happy with our purchase. More

Service advisor Daniel was friendly and courteous even when I realized I was a day early for my appointment. when I realized I was a day early for my appointment. More