Grand Prix Subaru

Loyal Customer Great customer service from Jamie -- answered all our questions patiently and worked with us to put together the right package -- very happy with our Great customer service from Jamie -- answered all our questions patiently and worked with us to put together the right package -- very happy with our purchase and the follow up support! More

very friendly My husband and I went in on Saturday of Memorial Day weekend first thing in the morning. Paul helped us buy two new cars and we were able to get a gre My husband and I went in on Saturday of Memorial Day weekend first thing in the morning. Paul helped us buy two new cars and we were able to get a great price and drive off by the end of the day. Paul was very patient and thorough. Once our cars were ready he went through all the features with both of us, helped us pair our phones with the bluetooth from the car and even popped the hoods and went through the engine functions with us. Jenna helped us with the financing and was friendly and answered all our questions. I highly recommend this dealership! More

We Made The Right Decision! After many hours of test driving and researching SUV's, we arrived at Grand Prix Subaru in Hicksville NY. A patient of my husband recommended that we After many hours of test driving and researching SUV's, we arrived at Grand Prix Subaru in Hicksville NY. A patient of my husband recommended that we meet with Jamie Borack. Once we met her, our decision was clear. Not only was the Forrester an amazing vehicle in every way, and the services provided by the dealer extensive, but Jaime made the transaction easy and pleasant. We felt as if we were not speaking to a car salesperson. She was extremely knowledgeable, and thorough with all of her information. She knew it all. She was all about follow-up and attention to detail. Ultimately, we got the car we wanted with many upgrades too. We are very happy that we made the right decision after all! Thanks Jaime....and we will recommend you in the future! More

Definitely Recommend We recently purchased a 2008 Jeep at Grand Prix Subaru. At the time of purchase, a few things needed to be corrected with the Jeep and the salesperso We recently purchased a 2008 Jeep at Grand Prix Subaru. At the time of purchase, a few things needed to be corrected with the Jeep and the salesperson and sales manager were wonderful. They said they would have their service department fix the problems at no charge to us. True to their word, we were able to have the minor problems corrected and were given excellent service by Raymond Voesack, the Assistant Service Manager. He was courteous and professional and the repairs were done perfectly. I would definitely recommend this dealership!! More

Happy and Satisfied I had a great experience at Grand Prix. Shopping for cars has always been a disaster but when I went to Grand Prix I immediately felt at ease. They I had a great experience at Grand Prix. Shopping for cars has always been a disaster but when I went to Grand Prix I immediately felt at ease. They made buying a new car fun and easy. They were very honest and gave me the best deal possible. It truly was the best experience I've had when buying a new car. I will recommend Grand Prix Suburu to all my friends and family. Franco and Bryan were great to deal with. I know where I will be buying my next car. More

Incredible service, great price I ordered a crosstrek limited in one of a dealership location. Waiting 8 weeks and they didn't have idea where the car is and when would come. Then I I ordered a crosstrek limited in one of a dealership location. Waiting 8 weeks and they didn't have idea where the car is and when would come. Then I check the Grand Prix Subaru webside and saw the exact car I wanted. I gave them a call and they transfer me to Brian Amante. He told me that that car is available to buy, and he can match the price of the car I had ordered. Next day I took train to Hickville N.Y. to purchase the crosstrek. Arrived earlier in the morning just to find out that I had to wait a few hours to get the car. To compensate me the waiting time they offer me the same car but with extra accessories included with no extra charge ( about $500). After a little more negotiation with the financial person I achieved a great price of the car. Brian is a great salesperson. Very polite, focus on current customer. He didn't jump from one customer to another just to have more sale. He did not push me for any extra things I don't need. Very happy with his service. More

New purchase of 2015 Subaru WRX STI I purchased a Subaru for my Son a few years ago at Grand Prix Subaru and I was impressed with the service I received. On May 1st I went to the dealer I purchased a Subaru for my Son a few years ago at Grand Prix Subaru and I was impressed with the service I received. On May 1st I went to the dealer looking to purchase a new car. I left the same day with the vehicle I wanted. They gave me above market value for my trade, the service was great and the salesman Joseph Delrossi was exceptional with his knowledge and ability to make the deal happen flawlessly. The showroom was neat and clean, the staff was inviting and professional. Joe Delrossi followed up with a few calls to see if I was satisfied with my purchase or to answer any questions I might have had. I have called him several times to inquire about certain things related to the vehicle and he was very responsive and immediately got the answers I was looking for. My overall experience was outstanding and I would recommend my family and friends to stop in and meet with the staff if they are in the market for a new vehicle. More

WIN-WIN! I have wanted the Outback for several years. When my current car loan was satisfied I began my due diligence. I visited many websites including Consum I have wanted the Outback for several years. When my current car loan was satisfied I began my due diligence. I visited many websites including Consumer Reports and was completely convinced that the Outback was indeed the car to buy so now to find a dealer. There are a few choices on Long Island non as large or as busy as Grand Prix in Hicksville. Confident I casually stopped into Grand Prix with no appointment and with no expectations. I was already approved for a car loan from my credit union for 2.99% and figured I would test the waters here. I was greeted in a friendly manner and was introduced to Jamie Borack. Extremely friendly, open, comfortable and personable. I discussed my need and she listened intently. I took a test drive and immediately knew this is what I wanted for sure. We discussed options and things started to click and mind you I did not intend to buy a car that day but all was aligning to do so. She explained the Grand Prix service (which stands out from all others) and made me feel totally comfortable with pulling the trigger right there and then. Feeling comfortable taking the next step I was introduced to Arnie Price their finance guy. Very personable, knowledgeable, and genuine. I told him of the 2.99% pre-approval and he said let me do better. He ran some numbers and came back with two options better than the other. I settled for .90% a far cry from my credit unions offer. So now the deal was in motion. Needless to say due to their extremely comfortable approach, their experience, service provided and genuine desire to please you I bought a new Outback right there. Jamie has been a treasure in providing assistance with learning how to operate the new vehicle. She has provided her personal cell number and has called several times to follow up with questions or concerns and Arnie provided me with a perk for being a good customer and I could not be happier. I know that I bought a solid car from solid people at a solid dealership and will get solid service from here on in. More

New Subaru Crosstrek My experience with Grand Prix Subaru located in Hicksville was extraordinary and the salesperson Jamie Borack was fantastic. She is an asset to th My experience with Grand Prix Subaru located in Hicksville was extraordinary and the salesperson Jamie Borack was fantastic. She is an asset to the dealership. Very hospitable and honest very thorough and consistent with everything. I highly recommend her to anyone who would like to see a Subaru, Also the managers were very helpful in making everything went well. Thank you , Maryann Falcone More

Great car buying experience! Was recommended to Grand Prix by my brother. We met with a excellent salesperson Jaime Borack. We were initially interested in purchasing a Impreza u Was recommended to Grand Prix by my brother. We met with a excellent salesperson Jaime Borack. We were initially interested in purchasing a Impreza unfortunately the make and model I wanted to purchase had to be a special order and time was not on my side. Jaime showed us many different vehicles and was very professional and did not rush us one bit and a answered all of our questions. Jaime was able to locate a used 2013 Subaru Crosstrex with a very distinct Desert Khaki color. We took it for a test drive and immediately knew it was the car I wanted. She made the buying process quick and easy I would definitely recommend Jaime for future car buyers. She even followed up with a phone call the next day to see how I liked the car. A+ Excellent customer service made the whole buying process a breeze. Matthew More