
Grand Prix Subaru
Hicksville, NY
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1,564 Reviews of Grand Prix Subaru
End result is all that matters I recently purchased a Forester at Grand Prix Subaru. I became interested in the Subaru Forester after reading reviews on Consumers Report and KBB and I recently purchased a Forester at Grand Prix Subaru. I became interested in the Subaru Forester after reading reviews on Consumers Report and KBB and decided to do a test drive. My husband joined me and we didn't have an appointment so were lucky a sales person was available to help us. Our sales person Jamie Borack was very gracious with her time and not only took us for a test drive, she also took us to the lot to see the inventory so we could make a educated decision. Jamie was very knowledgeable and provided us with all the facts up front. We haggled quite a bit on the numbers but the end result is all that matters and we all walked away happy. Jamie took good care of us and had everything ready for the pick up down the last detail. I drove in with an old car and drove out about 30 minutes later with a brand new Forester. The end result, Jamie was great and I love my car. More
Great car, buy it somewhere else If all's well that ends well is your motto then this dealer is for you. If not then i suggest going elsewhere. Every step of the process had some dela If all's well that ends well is your motto then this dealer is for you. If not then i suggest going elsewhere. Every step of the process had some delay or was not completed when told. Not all calls were returned and information forthcoming. I felt i was only told things if I had insisted or was starting to get angry. That being said, the car is awesome and the work done on it(accessories added and removed) was excellent. With a little more honesty and being accurate with their info, this could have been a great experience. More
Extremely Satisfied with our deal Bryan took really good care of us from the minute we arrived. While other Subaru dealers in the area would not let us test drive the car we wanted, Br Bryan took really good care of us from the minute we arrived. While other Subaru dealers in the area would not let us test drive the car we wanted, Bryan took out the model from the showroom and let us drive it. He then helped us by working out all the different possibilities given our budget and trade-in, until we agreed on a deal that made everyone happy. Bryan gave us plenty of time and space to discuss our options privately until we had made our decision. The end result - a truly amazing deal with which we are completely satisfied. More
Pleased Twice in Less Than Two Years! This is the second Forester I have shopped for/purchased at Grand Prix. Last year I left with a 2010; last month I received an "exchange offer" and, w This is the second Forester I have shopped for/purchased at Grand Prix. Last year I left with a 2010; last month I received an "exchange offer" and, with only 22,500 miles on a five year old Forester, I got very good numbers to encourage me to go for the 2015. Roy Wander was 100% helpful - and that is not enough to fairly state how he went above and beyond to answer my questions, even answering via Email late into the evening. He was, by far, the most professional and proficient saleman I have ever dealt with when shopping for a car. When I went to arrange for the bumper-to-bumper coverage, Howie covered all the bases without trying to sell me what I know I did not want: that's the best thing to have happen when sitting at that desk. All in all, Grand Prix Subaru is a place that I have recommended - and will continue to recommend, not only because of the quality of products but also because of the caliber of employees. DMc More
Pleasant experience at Grand Prix Subaru We had a really good experience at Grand Prix Subaru from beginning to end. It was our first time considering Subaru and luckily we had Jamie Borack a We had a really good experience at Grand Prix Subaru from beginning to end. It was our first time considering Subaru and luckily we had Jamie Borack as our sales consultant. Jamie was professional, personable and did everything possible to get us what we wanted_she really cared. It was also nice to see the support she got from her sales manager, finance department (Jenna) and service department (Evan), all deserve an honorable mention as they took time to answer questions we had. More
Exceptional Experience We called asking if they had a white 2015 Forrester Limited on site and the rest is history! We had a very kind salesman named Roy who truly went out We called asking if they had a white 2015 Forrester Limited on site and the rest is history! We had a very kind salesman named Roy who truly went out of his way to call us back a number of times with answers to our questions. Our experience with everyone at this dealership was professional as well as truthful. We did get the car we wanted as well as being satisfied with the entire process! More
What a great experience!!! My wife and I have leased about 10 cars total in our lives and have come across many different types of dealers and salespeople. We thought we had se My wife and I have leased about 10 cars total in our lives and have come across many different types of dealers and salespeople. We thought we had seen every type of personality there was until we met Jamie Borack from Grand Prix Subaru in Hicksville, NY. She is by far the most helpful, knowledgeable, personable and friendly salesperson we have ever met. The process of leasing a car for us in the past has been very lengthy and cumbersome, but not this time. She went the extra mile to figure out how we could get the car we wanted at the price we could afford. From start to finish she made the process very easy and comfortable for us. I was very pleased with the communication we had as I had several questions I needed to ask her by phone. She called me back every time and addressed and answered every question and concern we had. In the past when I had leased cars, the salesperson always told me things I needed to do post-transaction, like call my insurance company, fax some paperwork, etc. Jamie did everything for us, so all we needed to do was drive away, and we did, with our new 2015 Forester which we love. Thank you so much Jamie. You truly are an asset to Grand Prix Subaru. Also, Jenna Donnely, the leasing manager, was very pleasant to work with. She was definitely knowledgeable and helped to make our leasing process a smooth one. I would recommend this dealership to anyone, without reservation. Sincerely, Michael and Tracey, East Meadow, NY More
Honest Dealership thats true to its word Bought a certified pre-owned Forester from Phil Mazen. He was very helpful and treated great and went above and beyond to make things work. Also dealt Bought a certified pre-owned Forester from Phil Mazen. He was very helpful and treated great and went above and beyond to make things work. Also dealt with Dan Ross who was a man of his word and made us comfortable and closed the deal. I strongly recommend them to anyone who is looking for a Subaru. More
Our experience at Grand Prix Subaru Our experience was excellent from the time we walked in to the time we drove away with our purchase. Customer service was excellent and post purchase Our experience was excellent from the time we walked in to the time we drove away with our purchase. Customer service was excellent and post purchase follow up was as well More
New car purchase Made purchasing my new 2015 Outback a very pleasant experience. I was treated with respect and was not pressured in any way. I love my new car! Made purchasing my new 2015 Outback a very pleasant experience. I was treated with respect and was not pressured in any way. I love my new car! More