Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,745 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 2,745 reviews

June 18, 2026

Antonio provided excellent customer service during my visit. He was friendly, professional, and took the time to answer all of my questions. He made sure everything I needed was taken care of and kept me More

by JAMILEXTELLEZ
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
Report | Print
Jun 19, 2026 -

Grand Prairie Ford responded

We greatly appreciate your kind words and are so glad to hear that your visit was a smooth and stress-free experience! It is wonderful to know that you felt informed, well taken care of, and that every question you had was answered with care and professionalism. At Grand Prairie Ford, delivering attentive and genuine service to every customer is something we truly value, and feedback like yours means a great deal to us. We look forward to welcoming you back whenever you need us!

June 17, 2026

I discussed with Cameron an Estimate I had previously received. Moreover, I wanted to make sure all items could be completed in one day More

by KCBPLUSONE
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 17, 2026 -

KCBPLUSONE responded

!!

Jun 18, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us! It is great to hear that Cameron was able to connect with you regarding your estimate and help ensure all of your service needs could be addressed efficiently in a single visit. We truly appreciate your trust in us and look forward to continuing to provide you with straightforward, reliable service. We hope to see you again soon!

June 17, 2026

Went in for an oil change and a tire rotation, but waited nearly 2.5 hours before my truck was done and I had an 8 o’clock appointment. More

by ana_figueroa1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimiyah- service dept
Report | Print
Jun 18, 2026 -

Grand Prairie Ford responded

We greatly appreciate your feedback, and thank you for taking the time to share your experience with us. We are glad you chose us for your oil change and tire rotation, and we truly value your loyalty as a customer. We understand that a 2.5-hour wait for a scheduled appointment is longer than what you expected, and your time is incredibly valuable to us. We continuously work to improve our service efficiency, and your comments help us do just that. We hope to have the opportunity to provide you with a smoother, more timely experience on your next visit.

June 16, 2026

Service is OK just no loaner vehicle while they keep your vehicle for over a week More

by DAVISJRWILLIAM38
Recommend Dealer
Yes
Employees Worked With
Santos in service
Report | Print
Jun 17, 2026 -

Grand Prairie Ford responded

Thank you immensely for taking the time to share your experience with us! We genuinely appreciate your honest feedback and are glad to hear that you found our service satisfactory overall. We do understand that being without a loaner vehicle during an extended service visit can be a real inconvenience, and your feedback on this matter is truly valued. We continuously look for ways to improve the overall customer experience, and insights like yours help us do just that. We hope to have the opportunity to serve you again and provide an even better experience in the future.

June 16, 2026

Max was very very helpful and listened and introduced me to a bunch of vehicles that would fit my budget in my needs made it very simple in the buying process and everything was very easy More

by vertigox2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2026 -

Grand Prairie Ford responded

We are glad to hear that your car-buying experience was such a positive one! It is wonderful to know that you felt heard throughout the process and that finding vehicles within your budget and suited to your needs was made simple and straightforward. Thank you for taking the time to share your feedback — it truly means a great deal to our team. We hope you are loving your new vehicle, and we look forward to serving you again in the future!

June 16, 2026

Best ever Best ever , always good from time to time no complaints, reason why I always come back More

by juanalfaro465
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Jun 17, 2026 -

Grand Prairie Ford responded

Thank you so much for the wonderful feedback! It truly means a great deal to know that your experiences with us have been consistently positive, and that you continue to choose us time and time again. That kind of loyalty is something we never take for granted. We look forward to welcoming you back and continuing to provide the level of service you have come to expect. See you next time!

June 16, 2026

Santos communicated well about my vehicle and even though getting parts took a while, the service got done in a timely manner. More

by miguelloz1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Report | Print
Jun 17, 2026 -

Grand Prairie Ford responded

We are happy to hear that your service experience went smoothly! It is wonderful to know that clear communication and timely service made a positive difference during your visit, especially when parts availability can sometimes present challenges. We truly appreciate you taking the time to share your feedback. We will be sure to pass along your kind words. Thank you for trusting us with your vehicle, and we look forward to serving you again in the future!

June 16, 2026

The service was great. Would recommend to others For the good service on my car More

by KALIMBA09
Recommend Dealer
Yes
Report | Print
Jun 17, 2026 -

Grand Prairie Ford responded

We are delighted to hear that you had a great experience with our service team! It truly means a lot to know that the care we put into every vehicle and every customer interaction made a positive impression on you. Thank you for recommending us to others — that is one of the highest compliments we can receive. We look forward to continuing to provide you with the quality service you deserve whenever you need us!

June 15, 2026

First time at this dealership, Santos provided great service and made sure my truck was delivered to my house when the finish. More

by cym072906
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for your review, and welcome to Grand Prairie Ford! We are thrilled to hear that your first experience with us was a positive one. It is wonderful to know that Santos went above and beyond to ensure your truck was delivered directly to your home — that kind of dedicated service is exactly what we strive for. We truly appreciate you taking the time to share your experience, and we look forward to being your go-to dealership for all your future automotive needs!

June 15, 2026

Antonio is very personable and responsive to keep me informed on the status of my vehicle. Does everything he can to make sure the inconvenience of not having your vehicle is minimized as much as possib More

by curtis.wynar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thanks so much for sharing this wonderful feedback! It is truly great to hear that your experience was a positive one, and that you felt well-informed and supported throughout the process. Knowing that the effort to minimize any inconvenience made a real difference to you means a great deal to our team. We are proud to have dedicated team members who genuinely care about providing attentive, thoughtful service. We appreciate you taking the time to recognize that commitment, and we look forward to being here for you whenever you need us again!

1
...
4
5
6
...
275