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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,745 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,745 reviews

June 23, 2026

I waited an hour over what was promised and he was able to work with me and give me a discount More

by CARLOSVERDEJA99
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jun 24, 2026 -

Grand Prairie Ford responded

We are happy to hear that your experience ended on a positive note! We understand that waiting longer than expected can be frustrating, and we appreciate your patience throughout the process. It is great to know that our team was able to work with you and find a solution that met your needs. Thank you for taking the time to share your feedback and for the five-star rating. We truly value your trust and look forward to serving you again!

June 23, 2026

Clean, knowledgeable and friendly service. They had my Bronco serviced and back in record time More

by Glazing555
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jun 24, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your recent experience with us! It means a great deal to know that our team delivered knowledgeable, friendly service in a clean environment, and that your Bronco was taken care of quickly and efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to being your trusted service destination for your Bronco and any future needs. Thank you for choosing Grand Prairie Ford!

June 23, 2026

Great people got me in and out quickly I will be back I will tell my friends More

by robertdudley79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos is the best service writer I have ever had
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Jun 24, 2026 -

Grand Prairie Ford responded

We are grateful for your kind words and for taking the time to share your experience! It is wonderful to hear that our team made your visit smooth and efficient. We truly value customers like you, and we look forward to welcoming you back. We appreciate you spreading the word to your friends!

June 23, 2026

Highly recommended Santos always goes above and beyond, his the reason I keep returning. Very professional More

by JOSELIO.IBOA
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 23, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience! Santos truly embodies what we strive for in every customer interaction, and it is fantastic to know that his professionalism and dedication have made such a lasting impression on you.

June 22, 2026

I set up an appointment for an oil change. I am impressed with the Excellent customer service I received from Grand Prairie ford. I worked with Kimiyah and she did a fantastic job. I am defini More

by josephbarton063
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimiyah
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Jun 23, 2026 -

Grand Prairie Ford responded

Thank you for your review and for choosing Grand Prairie Ford for your vehicle's oil change! We are thrilled to hear that you had such a positive experience, and it is wonderful to know that Kimiyah provided you with fantastic service. She is a valued member of our team, and we will be sure to pass along your kind words.

June 22, 2026

I went in for a standard oil change and tire rotation. They completely forgot to tighten the lug bolts on one of the wheels and my entire wheel was extremely loose driving on the highway home. Extremely d More

by ADAMCNELSON90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jun 23, 2026 -

Grand Prairie Ford responded

We appreciate you taking the time to share your feedback regarding your recent service visit. Our team understands the importance of proper installation and safety checks following any tire service work. We recognize your concern regarding the condition of the wheel after your visit and the seriousness of the situation described. Please reach out to Victoria Courtney at 855-971-6306 so we can review your experience and assist you further.

June 21, 2026

Excellent service I had good customer service. Santos was knowledgeable courteous excellent service. I had good customer service. Santos was knowledgeable courteous excellent service. Grand Prairi More

by leticia.flores85
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Jun 22, 2026 -

leticia.flores85 responded

I verify this email

Jun 22, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share such wonderful feedback! It is truly great to hear that Santos provided you with knowledgeable and courteous service, and that your overall experience was a positive one. We completely agree that our service team members who go above and beyond deserve to be recognized, and we will make sure Santos receives this well-deserved acknowledgment. We are grateful for your kind words and for trusting Grand Prairie Ford with your vehicle needs. Feedback like yours is what motivates our team to continue delivering excellent service, and we look forward to welcoming you back in the future!

June 21, 2026

I drive an hour and I have my vehicles worked on. That's there says a lot! More

by Berunge
Recommend Dealer
Yes
Employees Worked With
Trust. Dependable. Loyal. Leadership. Customer Service
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Jun 22, 2026 -

Grand Prairie Ford responded

We genuinely admire your dedication and loyalty! Knowing that you make an hour-long drive to have your vehicles serviced here truly means the world to us. That kind of trust is something we never take for granted, and we are committed to continuing to provide the quality of service that makes that journey worthwhile. We look forward to seeing you on your next visit!

June 21, 2026

It was a good experience, easy to book appointment and easy process to go and check in, I like the service. More

by choudharijaved2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parker Fugate
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Grand Prairie Ford responded

We are glad to hear that your experience was smooth and enjoyable from start to finish! It is great to know that the appointment booking process and check-in were easy and convenient for you. Thank you for taking the time to share your feedback, and we look forward to serving you again at Grand Prairie Ford!

June 21, 2026

Brett has earned my business again with the fast service. Thank you for taking care of my Bronco. More

by Kingb6455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Grand Prairie Ford responded

We sincerely value your kind words and are so glad to hear that you had a great experience with us! Fast, reliable service is something we truly strive for, and it is wonderful to know that came through during your visit. Thank you for trusting us with your Bronco, and we look forward to continuing to earn your business for years to come!

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