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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,545 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,545 reviews

April 25, 2026

Best people to deal with My experience with ford was everything everything was clear and understanding More

by Banardbrooks
Recommend Dealer
Yes
Employees Worked With
Santos
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Apr 28, 2026 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with our team. It means so much to hear that working with our staff made everything feel straightforward and easy to follow. We truly value customers who take the time to recognize when our team provides exceptional service. Your positive feedback about how well we communicated throughout the process motivates us to continue delivering the same level of clarity and support to every customer who walks through our doors at Grand Prairie Ford.

April 24, 2026

Antonio was quick to approach me when i arrived. Service was performed in a timely manner More

by cornelior39
Recommend Dealer
Yes
Employees Worked With
Antonio
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Apr 27, 2026 -

Grand Prairie Ford responded

We deeply appreciate your positive feedback about your service experience with us. It's wonderful to hear that Antonio was so attentive and welcoming from the moment you arrived. We take pride in having team members who are ready to assist our customers promptly. We're equally pleased that your service was completed efficiently and met your timing expectations. Your recognition of our commitment to quality service means a great deal to our entire team.

April 20, 2026

Purchased a brand new F150 King Ranch from GPF back in 2010 & have always had service from Grand Prairie Ford since I purchased the truck and I've always been 100% satisfied with the service I've received More

by GlennatMBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your long-term loyalty since 2010. We’re glad Santos Flores and the team continue to provide outstanding service. Thank you for your support, and we look forward to seeing you again.

April 20, 2026

Was in the market for a new F-250 Lariat and had shopped around a bit looking for a good deal. Talked to Jackie Mercer at Grand Prairie and he worked with me to get to a number that worked for me. No pressu More

by Steve Ozz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Jackie Mercer provided a polite, pressure-free experience and helped you find the right F-250 Lariat at a price that worked for you. Thank you for your recommendation, and we look forward to seeing you again.

April 19, 2026

It was quick simple and Nelson does a great job with what he does and gives amazing customer service More

by travisweldrob
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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Apr 20, 2026 -

Grand Prairie Ford responded

We are utterly delighted to hear about your positive experience with us. Your comments about the efficient and straightforward process really mean a lot to our team. We're thrilled that Nelson provided you with outstanding service and made your visit so pleasant. It's wonderful to know that our commitment to delivering excellent customer care truly made a difference for you. We appreciate you taking the time to share your experience.

April 18, 2026

Service went great. Vehicle was taken care of professionally and in a timely manner Will be recommending to friends and family More

by tchihuahua1
Recommend Dealer
Yes
Employees Worked With
Nelson
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Apr 20, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with us! Your feedback about receiving professional service in a timely manner truly means the world to us. We take great pride in ensuring every vehicle receives the care and attention it deserves. Thank you for choosing Grand Prairie Ford, and we genuinely appreciate you recommending us to your friends and family. We look forward to serving you again in the future!

April 18, 2026

Horrid , incomplete, fraudulent, a scam to overcharge worst ford dealer in the country Nothing else to say it was horrible More

by Sethschunk26
Recommend Dealer
No
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Apr 20, 2026 -

Grand Prairie Ford responded

We are sorry to hear about the concerns you've shared regarding your recent experience. Your feedback is troubling to us, and we take these matters seriously. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Victoria Courtney at 855-971-6306 so we can address your concerns directly.

April 17, 2026

Appt was at 4pm. Yet I waited for over an hour and a half. What's the point of an appt for an oil change if it's going to take that long. More

by emvleyva
Recommend Dealer
Yes
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Apr 17, 2026 -

Grand Prairie Ford responded

We appreciate you taking the time to share your feedback and we understand your frustration. The experience you've described is certainly not the standard we strive to maintain for our customers. Your feedback helps us identify areas where we can improve our service efficiency and better respect our customers' valuable time. Please reach out to Victoria Courtney at 855-971-6306 so we can discuss your experience further and work to ensure better service timing in the future.

April 13, 2026

Had an oil change and yearly emissions and everything was done in a couple of hours!! More

by bigfatfun53
Recommend Dealer
Yes
Employees Worked With
Bradley
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad your oil change and emissions service were completed quickly and efficiently. Thank you for your trust, and we look forward to seeing you again.

April 13, 2026

Had an oil change and yearly emissions and everything was done in a couple of hours!! More

by bigfatfun53
Recommend Dealer
Yes
Employees Worked With
Bradley
Report | Print
Apr 15, 2026 -

Grand Prairie Ford responded

We are pleased to hear about your positive experience with the oil change and emissions service. Having both services completed efficiently within a couple of hours shows our commitment to respecting your valuable time. Your feedback about our quick turnaround means a great deal to our team, and we look forward to providing you with the same level of reliable service for all your future automotive needs.

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