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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,750 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,750 reviews

June 30, 2026

Grand Prairie ford's service department is fantastic. Services were completed, and every effort was made to ensure my experience was excellent More

by pgeresy
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jul 01, 2026 -

Grand Prairie Ford responded

Thank you for sharing such kind words about your experience with our service department. It means a great deal to know that our team went above and beyond to make sure everything was handled well and that you left satisfied. We look forward to being here for you whenever you need us again.

June 27, 2026

Jon was the best person to work with! He was so kind and genuine! He made buying my first car so smooth and was encouraging through everything! More

by MADIEJANE1129
Recommend Dealer
Yes
Employees Worked With
John Jensen
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Jun 29, 2026 -

Grand Prairie Ford responded

We are grateful for such a wonderful review of your first car-buying experience! It means a great deal to us to hear that Jon made the process smooth and encouraging from start to finish. His kindness and genuine approach are exactly the qualities we value in our team, and we are so glad they made a difference during such an important milestone. Congratulations on your first car, and thank you for trusting us to be part of that moment!

June 27, 2026

Great service nice people comfortable couches to relax while you wait. Good coffee and they have my truck done in a timely manner More

by BERNARDO.BARRIENTES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Jun 29, 2026 -

Grand Prairie Ford responded

Thank you immensely for sharing your experience with us! It means a great deal to hear that our team made you feel welcome and that the service on your truck was completed in a timely manner. We take pride in creating a comfortable environment for our customers, and we are glad the amenities helped make your wait more enjoyable. We look forward to seeing you again at Grand Prairie Ford!

June 27, 2026

Very accommodating walked me thru everything talked about upcoming service very polite I would recommend grand prairie Ford to anyone i know More

by william.light36cowboys9488
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 29, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your experience with our team! It means a great deal to us that you felt well taken care of and that everything was communicated clearly, from your visit to your upcoming service needs. We truly appreciate your kind words and your willingness to recommend our service to others. We look forward to continuing to serve you!

June 25, 2026

I never felt pressure to buy. Salesman was very patient and previewing many trucks that I chose finally selecting the one I wanted. Worked very hard to meet my request which I wa More

by Vidalpena64
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua and sales and Carla in financing
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Jun 26, 2026 -

Grand Prairie Ford responded

Thanks so much for sharing this wonderful feedback with us! It means a great deal to know that your experience was pressure-free and that our team took the time to walk you through so many options until you found exactly the right truck. That kind of patience and dedication to truly hearing what a customer wants is something we genuinely care about. We are thrilled that we were able to meet your expectations, and we look forward to welcoming you back when the time comes.

June 25, 2026

Seemless experience no hassle fast and smooth experience, santos let me know when it was read. was in and out More

by ISAACOLIVA972
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 26, 2026 -

Grand Prairie Ford responded

We are thrilled to hear that your visit was fast, smooth, and hassle-free — that is exactly the kind of experience we strive to provide every customer who walks through our doors. It is wonderful to know that Santos took great care of you and kept things moving efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back whenever you need us.

June 25, 2026

Nelson ROCKS! He always takes excellent care of us and I can trust that my Bronco is tip top! More

by Texmax357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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Jun 26, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your experience with Nelson! It means a great deal to us that you have found someone you can trust to keep your Bronco running at its best. We will be sure to pass along your kind words — this is exactly the kind of relationship we strive to build with every customer who walks through our doors. Thank you for taking the time to share this, and we look forward to continuing to earn that trust for many miles to come.

June 25, 2026

Santos communicated clearly and kept me aware of changes in service as they happened- he did not push unwanted service and respected my requests. More

by cadle_a
Recommend Dealer
Yes
Employees Worked With
Santos
Print
Jun 25, 2026 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! It is truly great to hear that your service experience was handled with clear communication and genuine respect for your preferences. That kind of attentive, pressure-free service is exactly what we strive to provide every customer who walks through our doors. We will be sure to pass along your kind words. We appreciate you taking the time to share your experience and look forward to serving you again in the future!

June 24, 2026

Kimiyah checked on me frequently to make sure I was doing okay. Very nice and helpful More

by starbird56
Recommend Dealer
Yes
Employees Worked With
Kimiyah. She's GREAT!!!!!
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Jun 25, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your experience with Kimiyah! It is wonderful to know that her attentiveness and genuine care made such a positive impression during your visit. We are proud to have team members who go the extra mile to ensure our customers feel comfortable and supported throughout the process. Thank you for taking the time to share your kind words, and we look forward to welcoming you back in the future!

June 24, 2026

Great customer service! Nelson was great, very knowledgeable and very customer service oriented. He was training a very pleasant young man while taking care of me. More

by JESSE.R.BARRERA
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jun 25, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience with us, Jesse! It is truly rewarding to know that Nelson's knowledge and dedication to customer service made such a positive impression on you. The fact that he was also mentoring a new team member while ensuring you received excellent care speaks volumes about the kind of people we have here at Grand Prairie Ford. We will be sure to pass along your kind words to Nelson and the team. Feedback like yours inspires us to continue delivering the high standard of service our customers deserve. We look forward to welcoming you back the next time you need anything!

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