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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,745 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,745 reviews

June 25, 2026

Seemless experience no hassle fast and smooth experience, santos let me know when it was read. was in and out More

by ISAACOLIVA972
Recommend Dealer
Yes
Employees Worked With
Santos
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Jun 26, 2026 -

Grand Prairie Ford responded

We are thrilled to hear that your visit was fast, smooth, and hassle-free — that is exactly the kind of experience we strive to provide every customer who walks through our doors. It is wonderful to know that Santos took great care of you and kept things moving efficiently. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back whenever you need us.

June 25, 2026

Nelson ROCKS! He always takes excellent care of us and I can trust that my Bronco is tip top! More

by Texmax357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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Jun 26, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your experience with Nelson! It means a great deal to us that you have found someone you can trust to keep your Bronco running at its best. We will be sure to pass along your kind words — this is exactly the kind of relationship we strive to build with every customer who walks through our doors. Thank you for taking the time to share this, and we look forward to continuing to earn that trust for many miles to come.

June 25, 2026

Santos communicated clearly and kept me aware of changes in service as they happened- he did not push unwanted service and respected my requests. More

by cadle_a
Recommend Dealer
Yes
Employees Worked With
Santos
Report | Print
Jun 25, 2026 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! It is truly great to hear that your service experience was handled with clear communication and genuine respect for your preferences. That kind of attentive, pressure-free service is exactly what we strive to provide every customer who walks through our doors. We will be sure to pass along your kind words. We appreciate you taking the time to share your experience and look forward to serving you again in the future!

June 24, 2026

Kimiyah checked on me frequently to make sure I was doing okay. Very nice and helpful More

by starbird56
Recommend Dealer
Yes
Employees Worked With
Kimiyah. She's GREAT!!!!!
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Jun 25, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your experience with Kimiyah! It is wonderful to know that her attentiveness and genuine care made such a positive impression during your visit. We are proud to have team members who go the extra mile to ensure our customers feel comfortable and supported throughout the process. Thank you for taking the time to share your kind words, and we look forward to welcoming you back in the future!

June 24, 2026

Great customer service! Nelson was great, very knowledgeable and very customer service oriented. He was training a very pleasant young man while taking care of me. More

by JESSE.R.BARRERA
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jun 25, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your wonderful experience with us, Jesse! It is truly rewarding to know that Nelson's knowledge and dedication to customer service made such a positive impression on you. The fact that he was also mentoring a new team member while ensuring you received excellent care speaks volumes about the kind of people we have here at Grand Prairie Ford. We will be sure to pass along your kind words to Nelson and the team. Feedback like yours inspires us to continue delivering the high standard of service our customers deserve. We look forward to welcoming you back the next time you need anything!

June 23, 2026

He was very tentative from start to finish. He was there when I pulled into the service area! On time, Nelson and the young man he was training offered me coffee and was very friendly and very More

by wooten44.aw
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jun 24, 2026 -

Grand Prairie Ford responded

Thanks so much for sharing this wonderful feedback! It is truly great to hear that you had such a positive experience with our service team. Feeling welcomed, comfortable, and well taken care of from the moment you arrive is exactly the experience we strive to provide for every customer. We will be sure to pass along your kind words to the team. It means a great deal to know that their attentiveness and friendly approach made your visit stress free and enjoyable. We look forward to seeing you again!

June 23, 2026

Great communication with the staff Keep me updated with the status and availability of the vehicle. More

by ELCAGUENO1
Recommend Dealer
Yes
Employees Worked With
5
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Jun 24, 2026 -

Grand Prairie Ford responded

Thank you for sharing your experience with us! It is wonderful to hear that our team kept you informed and updated throughout the process. Clear and consistent communication is something we truly value, and we are glad it made a positive difference for you. We look forward to assisting you again!

June 23, 2026

Kimitah was excellent. Always gave updates and was on top of the entire repair process More

by BEICONSULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimiyah Shackleford
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Jun 24, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us! It is wonderful to hear that Kimiyah provided such attentive service, keeping you informed and engaged throughout the entire repair process. That level of communication and dedication is exactly what we strive to deliver for every customer. We truly appreciate your kind words and are thrilled that your visit left such a positive impression. We look forward to serving you again in the future!

June 23, 2026

Was greeted by staff and taken to Juan who worked quickly to get the payment close ($136) more than what we told him. Then he passed us over to Braylon and he was able to drop it a little more. Everyone was More

by de48tx
Recommend Dealer
Yes
Employees Worked With
Juan Borjas and His Manger Braylon Boudreaux
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Jun 24, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear that your experience with our team was a positive one! It is great to know that you were greeted warmly and that our staff worked diligently to find a payment arrangement that worked for you. Thank you for taking the time to share your feedback. We truly appreciate your trust and look forward to serving you again in the future!

June 23, 2026

Fast service and excellent quality Nice people, very professional clean job, answer your questions and resolve problems fast and accurate More

by fragar41mag
Recommend Dealer
Yes
Employees Worked With
Bryan
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Jun 24, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with us! Fast, professional service paired with clear communication is exactly what we strive to deliver, and it means a great deal to know that our team hit the mark on all fronts for you. Your feedback is a true reflection of the standards we hold ourselves to every day, and we genuinely appreciate you taking the time to share it. We look forward to welcoming you back whenever you need us!

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