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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,545 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,545 reviews

April 30, 2026

Pleased with everyone involved, from service to tech, had to bring it back a couple of times for recall. All issues resolved More

by soncon52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Services Rockelle
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May 01, 2026 -

Grand Prairie Ford responded

We are excited to hear about your positive experience with our service and technical teams. Your satisfaction with everyone involved in helping you means so much to us. We understand that handling recall work required multiple visits, and we truly appreciate your patience throughout the process. It's wonderful to know that we were able to completely resolve all the issues you encountered. Your feedback reinforces our commitment to providing thorough and reliable service to every customer who trusts us with their vehicle needs.

April 30, 2026

CHRIS Was very pleasant and very helpful. I look forward to bringing more vehicles to get repaired at Grand Prairie Ford. I am a dealer and I respect the fact that they got the car in and out More

by BPAUTO
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Sloan
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May 01, 2026 -

Grand Prairie Ford responded

Thank you for your wonderful feedback about your service experience with us. We're delighted to hear that Chris provided such pleasant and helpful assistance during your visit. It's fantastic to know that we were able to handle your vehicle repair with the speed and courtesy that you expected. Your recognition of our team's professionalism means a great deal to us. We truly appreciate your trust in bringing your vehicles to Grand Prairie Ford for service, and we look forward to continuing to serve you with the same level of excellence in the future.

April 30, 2026

I made my appointment with very short notice. My service advisor, Chris Sloan was very friendly, and courteous. More

by WILMERJAMES412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Sloan. Service department.
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May 01, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with us! Your feedback about scheduling with short notice and receiving friendly, courteous service truly means a lot to our team. We understand that sometimes automotive needs arise unexpectedly, and we're proud that our staff was able to accommodate you promptly while still providing the quality service you deserve. Your kind words about the professional and welcoming assistance you received reflect the values we strive to uphold every day. Thank you for choosing Grand Prairie Ford and for taking the time to share your experience.

April 30, 2026

Grand Prairie Ford is the only place I take my F150 for service. I drive 65 miles round trip to get the service I expect. Very Honest dealer that doesn’t try to sell you stuff you don’t need. I can’t forge More

by bflegel
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Brandon Flem
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Alvalos
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Apr 30, 2026 -

Grand Prairie Ford responded

Thank you for your loyalty and for driving 65 miles for our service! We're thrilled you appreciate our honest approach and your service advisor's care. Your trust in Grand Prairie Ford motivates our entire team to maintain these high standards.

April 29, 2026

I was taken care of very quickly and everyone was very helpful. I received my truck back the same day. More

by spin22x
Recommend Dealer
Yes
Employees Worked With
Sergio
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Apr 29, 2026 -

Grand Prairie Ford responded

Thank you for the positive feedback! We're thrilled our team provided quick, helpful service and got your truck back to you the same day. We appreciate you sharing your experience and look forward to serving you again.

April 29, 2026

The service department has been easy to schedule appointments and have been on time and friendly. More

by STEGMANR
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Service Department- Kimayah Shackleford
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Apr 30, 2026 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience with our service department. We are delighted to hear that scheduling appointments has been straightforward for you and that our team has consistently provided timely and welcoming service. Your feedback about our punctuality and friendly approach means a great deal to us. We understand how important it is to have reliable service when you need it, and we are glad we have been able to meet your expectations. At Grand Prairie Ford, we strive to make every visit smooth and pleasant, and it sounds like our team is delivering on that commitment for you.

April 28, 2026

Great experience, was able to diagnose problem, order part, provided loaner during process, and returned vehicle as expected. Great experience. More

by Blmair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 30, 2026 -

Grand Prairie Ford responded

We are happy to hear about your positive experience with our diagnostic and repair services. Your feedback about our team's ability to quickly identify the issue, efficiently order the necessary part, and provide a loaner vehicle during the repair process means a great deal to us. We understand how important it is to keep our customers mobile while their vehicles are being serviced, and we're pleased that we could deliver your vehicle back to you as planned. Your satisfaction with the entire process from start to finish is exactly what we strive for with every customer visit.

April 28, 2026

The young lady was very informative about what was being done and what needed to be done she also used our Ford points great experience ?? More

by robertbirdow
Recommend Dealer
Yes
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Apr 29, 2026 -

Grand Prairie Ford responded

Your positive experience means so much to us! We're thrilled that our team member provided you with clear information about both the current service and future maintenance needs. It's wonderful that she helped you take advantage of your Ford points as well. We truly appreciate customers like you who take the time to share their great experiences with us.

April 28, 2026

I had the oil changed in my Class C Motorhome. I called and made an appointment very easily. I received a text reminder the day before my scheduled appointment. My Service Advisor was Kimiyah. More

by VEUGHN.DONALD00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimiyah Shackleford
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Apr 29, 2026 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that scheduling your motorhome's oil change was straightforward and that our appointment reminder system worked well for you. It's fantastic to know that Kimiyah provided you with the professional and friendly service you deserved. Your feedback about the seamless process from booking to completion means so much to our team. We truly appreciate you choosing us for your motorhome maintenance needs and look forward to serving you again in the future.

April 28, 2026

Kimayah is awesome! Her exceptional customer service, along with her efficiency and effectiveness, was truly valued! More

by cryty85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimayah
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Apr 29, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience! Your kind words about the outstanding customer service you received truly mean the world to us. We understand how important efficiency and effectiveness are when it comes to serving our customers, and we're thrilled that these qualities made such a positive impact on your visit. Your feedback helps us continue delivering the exceptional service that every customer deserves. Thank you for taking the time to share your experience.

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