Back

Grand Prairie Ford

Grand Prairie, TX

4.6
2,755 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 2,755 reviews

May 19, 2026

1 1 1 1 1 If I could it would be zero now that im talking with a computer More

by Maciaspropertysolutions
Recommend Dealer
No
Employees Worked With
Its not any specific person its just a bad vehicle I bought and feel I got the worst deal of my life I normally buy at same pack five star ford and don't know why I went with you guys. Not your fault just had better costumer care and they took care of me.
May 18, 2026

Great job He was very professional cut me informed gave me a farm price up front and the job was done to my satisfaction More

by brettspainting
Recommend Dealer
Yes
Employees Worked With
Santos Great job
May 27, 2026 -

Grand Prairie Ford responded

Thank you for your feedback! We're thrilled you had a positive experience with our professional service, transparent pricing, and quality work. We appreciate your business and look forward to serving you again.

May 18, 2026

Great service all professional My service writer was great she explains everything that was going to be done on my truck More

by martinez.7920
Recommend Dealer
Yes
Employees Worked With
Kimiyah shackleford
May 18, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience with our team. It's fantastic to know that you received excellent service and found our staff to be thoroughly professional throughout your visit. We're especially pleased that your service writer took the time to clearly walk you through everything that would be performed on your vehicle. Providing clear communication and keeping our customers informed every step of the way is something we take great pride in. Your feedback about the quality of service you received truly means the world to us. We appreciate you taking the time to share your positive experience and look forward to continuing to serve you and your truck's needs at Grand Prairie Ford.

May 17, 2026

Awesome - Polite - Fast Antonio was very fast , polite & has awesome workmanship . More

by Veli1996
Recommend Dealer
Yes
Employees Worked With
Antonio
May 27, 2026 -

Grand Prairie Ford responded

Thank you for the wonderful feedback about Antonio's polite and efficient service! We're thrilled you experienced our quality workmanship. We appreciate you taking the time to share your positive experience and look forward to serving you again at Grand Prairie Ford.

May 17, 2026

Perfect, seamless, friendly staff Will continue to bring my vehicle in for service & will buy my next vehicle from this store! More

by jj
Recommend Dealer
Yes
May 18, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your outstanding experience with our team. Your feedback about the seamless process and friendly staff truly means the world to us. It brings us great joy to know that we exceeded your expectations and earned your trust for future service visits and vehicle purchases. We look forward to continuing to provide you with the same exceptional level of care and support. Your loyalty is deeply appreciated, and we are committed to maintaining the high standards that made your experience so positive.

May 17, 2026

My service advisor Antonio as far as I'm concern is top notch... He schedule me in and they have my vehicle back to me in a timely manner.... He and the maintenance guys I give a excellent number 5.... More

by Darnell 4
Recommend Dealer
Yes
Employees Worked With
Antonio
May 17, 2026 -

Darnell 4 responded

My service advisor Antonio is top notch!! He takes care of me as a customer... He get me in and out in a timely manner . Great personality, To me all around nice guy!

May 17, 2026

Very prompt, professional, courteous! ! My daughter is disabled. We live in Midland. For a nail in a tire, they picked up the car repaired it. Did other scheduled tests and returned it wit More

by BANDJROWE41
Recommend Dealer
Yes
May 26, 2026 -

Grand Prairie Ford responded

We are honored to hear about your wonderful experience with our team. Your kind words about our prompt and professional service truly mean so much to us. We understand how important it is to provide reliable support, especially when you're traveling from Midland, and we're thrilled that we could take care of your tire repair and scheduled maintenance so efficiently. It brings us great joy to know that our pickup and delivery service made things easier for you and your daughter. Thank you for trusting Grand Prairie Ford with your vehicle needs and for taking the time to share this heartwarming feedback.

May 17, 2026

its was not good actually like my service was not properly done i am not satisfit More

by shubranbir
Recommend Dealer
No
Employees Worked With
antonio
May 27, 2026 -

Grand Prairie Ford responded

We value your feedback and are disappointed to hear your visit did not leave you with a better impression. Our team works hard to provide quality care and a positive experience for every customer, and we appreciate you bringing your concerns to our attention. We hope to have the opportunity to provide you with the level of service we strive for in the future. Please contact Victoria Courtney at 855-971-6306 so we can further assist you.

May 17, 2026

Courteous, professional and very detailed Honest, reliable and always willing to explain or help Genuine More

by Anava08
Recommend Dealer
Yes
Employees Worked With
Mikayla
May 18, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience with our team. Your recognition of our courteous and professional approach means so much to us. We take great pride in providing detailed explanations and being honest and reliable in all our interactions with customers. Knowing that you found our staff genuinely helpful and willing to assist reinforces our commitment to exceptional service. Your kind words motivate us to continue delivering the authentic and friendly experience that sets Grand Prairie Ford apart. We truly appreciate you taking the time to share this positive feedback.

May 16, 2026

I didn't have an appointment but Nelson was able to take care of me and provided excellent service. More

by ccwilliams12759
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
May 26, 2026 -

Grand Prairie Ford responded

We are glad to hear that Nelson was able to accommodate your visit without an appointment and deliver the excellent service you experienced. Your satisfaction with the care you received truly matters to us. We understand how important it is to feel valued as a customer, and we appreciate you taking the time to share your positive experience with our team.

...
16
...