Grand Prairie Ford

I wanted to add how much I enjoyed my recent service experience at Grand Prairie Ford. I had my oil changed and tires rotated, and during the visit they identified that I needed a cabin air filter and e experience at Grand Prairie Ford. I had my oil changed and tires rotated, and during the visit they identified that I needed a cabin air filter and engine air filter replacement. I really appreciated that they provided photos of the items needing attention and let me review everything directly on my phone. It made the process easy and transparent. My service advisor, Santos Flores, was excellent. He was personable, professional, and genuinely kind throughout the entire visit. The whole process was smooth and pleasant from start to finish. I look forward to many years of having my vehicle serviced and maintained here. More

Overall it was a lot of money to spend that we were not expecting, but as long as the work is quality and holds up it's justified. Had a slight hiccup that was rectified appropriately, so no fuss about tha expecting, but as long as the work is quality and holds up it's justified. Had a slight hiccup that was rectified appropriately, so no fuss about that. I appreciate Nelson's posture and overall care for me as an employee. Would recommend but with the caveat of every dealership-- you're gunna pay top dollar. More

I appreciate this dealership very much. I feel like I’m getting real and true info about mt car. I feel like I’m getting real and true info about mt car. More

I had to ask for extra additives when I usually don't have to. I showed my coupon twice and it still wasn't used on my bill. My points haven't been updated either. have to. I showed my coupon twice and it still wasn't used on my bill. My points haven't been updated either. More

Antonio went above and beyond to help me with the services that my vehicle was needing. My vehicle is working so much better now. Thank you Antonio and Victoria so much for your patience with me. I w services that my vehicle was needing. My vehicle is working so much better now. Thank you Antonio and Victoria so much for your patience with me. I want Antonio to be my Service Representative all the time I need my vehicle service. More

Long wait than expected even with appointment Arrived about 8:30am and left at 11am Appointment was at 9:30am Didn't like the miscellaneous charges about 8:30am and left at 11am Appointment was at 9:30am Didn't like the miscellaneous charges More

Getting ready for a 30 day road trip! My F-150 was also ready for his 60,000 service. All done and no other problems with my truck! Thanks everyone! My F-150 was also ready for his 60,000 service. All done and no other problems with my truck! Thanks everyone! More

During a bad time for me breaking down trying to get to work everyone i dealt with, rockelle, the service manager, and the service technician, went out of their way to be helpful. work everyone i dealt with, rockelle, the service manager, and the service technician, went out of their way to be helpful. More

It was good experience Kimayah was great. They definitely took care of what I asked, and recommended a few services that I need to do They definitely took care of what I asked, and recommended a few services that I need to do More

Well paced, informative and direct. From the tech video to checking out, everything was well done. From the tech video to checking out, everything was well done. More