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Grand Prairie Ford

Grand Prairie, TX

4.7
2,559 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,559 reviews

May 20, 2023

Mr. Poe was excellent! Jon Jenson and Max Coker and Lemello were all three absolutely a dream to work with. Robert Fugate is unprofessional and a cut throat. More

by dhlang63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Coker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa Lang
May 22, 2023 -

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 15, 2023

Good service and friendly approach. They are so busy on that day that made to wait a lot More

by justinpurathayil
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023 -

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 13, 2023

Awesome and chill experience. Jackie made the process of buying my dream truck simple! Come meet him and get your dream Ford vehicle! More

by Ryan Kimball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2023

I have bought two used cars. Very experienced and kind. Come see her for your used car needs! More

by Montse
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brenda Rosas
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023

Very respectful and willing to please. Great follow up very value for my trade in truck More

by dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Romello Benton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Anthony
May 11, 2023

Excellent customer service from salesman, to manager, to finance. Thank you Braylon, Steve, Charlie and Jon for an excellent experience. All questions answered, all concerns addressed, and every effort to More

by Ptr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braylon Boudreaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Jensen, Steve, and Charlie
May 12, 2023 -

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 09, 2023

Great experience. Jackie was very helpful. Got just what we wanted and the haggling wasn't painful. More

by myp00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lawrence Sedillo
May 12, 2023 -

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 08, 2023

Absolute nightmare. I usually buy either a BMW or Lexus but was in the mood for an American muscle car so I went to drive the only black convertible mustang in the d More

by Frustrated
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Fugate, Kennedy Richarson
May 12, 2023 -

Grand Prairie Ford responded

Thank you for taking the time to share your experience with us. We apologize that the car you were interested in didn't start when you came in for your appointment. This is certainly not the kind of experience we want our customers to have. We take these issues seriously and have addressed the problem with our service department to ensure that we are doing everything possible to avoid similar situations in the future. We understand that your time is valuable, and we are truly sorry for any inconvenience this may have caused. Please contact Joseph Coates at JCoates@grandprairieford.com, and we will do our best to make this better.

May 05, 2023

Jackie met my needs and was transparent the entire process. I'll be bringing future business to him! More

by Herbert.m.keeley
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
May 12, 2023 -

Grand Prairie Ford responded

Thank you for your review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again soon!

May 04, 2023

Jackie is best. No pressure and everything straight forward. The quickest car buy experience I have ever had. More

by robpretus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Miranda
May 05, 2023 -

Grand Prairie Ford responded

Thank you for your five-star review!

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