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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.6
2,755 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,755 reviews

May 30, 2026

Great customer service extremely informative consistent follow ups During my time at Grand Prairie Ford it been highly appreciative that I've for to have my vehicle serviced there More

by cornealh
Recommend Dealer
Yes
Employees Worked With
Kimiyah Shackleford
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Jun 04, 2026 -

Grand Prairie Ford responded

We are honored to hear about your positive experience with our team. It's wonderful to know that our commitment to great customer service and professionalism made a meaningful difference during your time with us. Your recognition of our daily updates means a great deal to us, as we believe clear communication is essential to building trust with our customers. Thank you for taking the time to share your experience - feedback like yours motivates our team to continue delivering the authentic, professional service that Grand Prairie Ford is known for.

May 29, 2026

I'm very happy with the truck I bought. Erick was very kind and professional. He treated us wonderfully. More

by TCSCLEANING
Recommend Dealer
Yes
Employees Worked With
Erick Castellano.
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Jun 03, 2026 -

Grand Prairie Ford responded

We are ecstatic to hear about your wonderful experience with your new truck! It's truly rewarding to know that you're very happy with your purchase and that we were able to meet your expectations. We're especially pleased to hear about the exceptional service you received. Our team takes great pride in treating every customer with kindness and professionalism, and it's heartening to know that this approach made your experience so positive. Thank you for taking the time to share your feedback with us.

May 29, 2026

The service advisor was friendly and generous. The service on my vehicle was completed. I would recommend theirs service to other friends and family. More

by VONCEALJR7521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
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Jun 03, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience with our service team. It's wonderful to know that our service advisor provided you with friendly and generous assistance, and that we were able to complete the work on your vehicle to your satisfaction. Your recommendation to friends and family means the world to us at Grand Prairie Ford. We truly appreciate you taking the time to share your experience, and we look forward to continuing to provide you with excellent service in the future.

May 29, 2026

I was there for 2 1/2 hours to do oil change and the guy was helping me not even offer me a water More

by Fmendoza03
Recommend Dealer
No
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May 29, 2026 -

Grand Prairie Ford responded

We appreciate you taking the time to share feedback regarding your recent service visit. Our team works to complete scheduled maintenance efficiently while ensuring customers are supported throughout their time on site. We also recognize the importance of customer comfort and hospitality during service appointments. For any further assistance or to discuss your visit in more detail, please reach out to Victoria Courtney at 855-971-6306.

May 28, 2026

Explained everything well, good customer service Antonio was very welcoming explained in details the work that was done to my car and he recommended the services my cars need soon. More

by VEROMORALES4
Recommend Dealer
Yes
Employees Worked With
Antonio
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May 29, 2026 -

Grand Prairie Ford responded

Your comments about the detailed explanations and welcoming service reflect the high standards we strive to maintain at Grand Prairie Ford. We're pleased that you felt well-informed about the work completed on your vehicle and the recommended future services. Thank you for choosing us for your automotive needs.

May 28, 2026

They made this pretty easy. To get new truck done They were both professional in every way.. please be careful with the harley it has lot of power. Great hwy bike More

by boe4251
Recommend Dealer
Yes
Employees Worked With
Yes
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May 29, 2026 -

Grand Prairie Ford responded

We are glad to hear that our team made the process of getting your new truck straightforward and hassle-free. It's wonderful to know that you found our staff professional throughout your experience at Grand Prairie Ford.

May 28, 2026

Friendly professional service. We recently visited the service department and the young lady was so nice. I can't quite remember her name but it started with a M. More

by RALPHC132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric,
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May 29, 2026 -

Grand Prairie Ford responded

We truly appreciate you taking the time to share your feedback about your recent visit to Grand Prairie Ford. Your kind words about our staff mean a great deal to us, and we're grateful for customers like you who recognize the dedication our team puts into every interaction.

May 28, 2026

Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional. More

by Barker725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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May 28, 2026 -

Barker725 responded

Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional. Respond publicly to Grand Prairie Ford Message is required. Send Response Employees Worked With Nelson Reason for Visit Service Recommended Yes Delete ReviewEdit Review facebook linkedin youtube twitter U.S. | Canada About Us Contact Us Sitemap For Dealers Help Center Car Recalls Sitemap Terms of Use Accessibility Statement Community Guidelines Privacy Notice California Privacy Notice Your Privacy Choices Cookie Preferences Cookie Notice © 2026 DealerRater.com LLC

May 29, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your positive experience at Grand Prairie Ford! It's wonderful to know that you found our team knowledgeable, helpful, and polite, and that your visit was both productive and positive.

May 27, 2026

Very friendly and understanding. We got a good deal on the car. He is excellent at what he does. More

by LIZBETHCUSTODIO
Recommend Dealer
Yes
Employees Worked With
Miguel Rodríguez
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May 29, 2026 -

Grand Prairie Ford responded

Thank you for sharing your positive experience with us. We're delighted to hear that you found our team to be friendly and understanding throughout your visit, and that you felt you received a good deal on your vehicle.

May 27, 2026

Friendly, fast, efficient and competent. The dealership was prepared for my arrival and completed everything correctly the first-time. More

by bucknblond
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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May 29, 2026 -

Grand Prairie Ford responded

We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that our team provided you with friendly, fast, efficient, and competent service that met your expectations.

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