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Grand Prairie Ford

Grand Prairie, TX

4.6
2,755 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,755 reviews

May 31, 2026

Kimiyah answered all my questions and made sure i was well taken care of. Did good work on my truck and so far no more problems More

by cody.thornton1207
Recommend Dealer
Yes
Employees Worked With
Kimiyah Shackleford
Jun 08, 2026 -

Grand Prairie Ford responded

We deeply apprecite your wonderful feedback about your service experience with us. It's fantastic to hear that Kimiyah provided you with excellent customer service, answered all your questions thoroughly, and ensured you felt well taken care of throughout the process. We're thrilled that the work performed on your truck has resolved your concerns and that you haven't experienced any further problems. Your positive experience reflects our commitment to providing quality service and genuine care for each customer who trusts us with their vehicle needs.

May 31, 2026

I received excellent customer service Nelson was great. The made sure I understood everything about my service. More

by Michael
Recommend Dealer
Yes
Employees Worked With
Nelson C
Jun 08, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with us! It's wonderful to know that Nelson provided you with excellent customer service and took the time to ensure you understood everything about your service. We truly value customers like you who take the time to share their feedback. Your kind words about our team mean so much to us at Grand Prairie Ford. We strive to deliver exceptional service and clear communication with every interaction, and it sounds like we hit the mark during your visit. Thank you for choosing us and for sharing your experience with others.

May 31, 2026

I was met at my car for service drop-off very quickly. Kris listened well and explained things thoroughly. More

by Vhnash
Recommend Dealer
Yes
Employees Worked With
Kristopher
Jun 05, 2026 -

Grand Prairie Ford responded

We are delighted to hear about your positive experience with our service team. It's wonderful to know that you were greeted promptly at your vehicle and that our process made your service drop-off convenient and efficient. Your feedback about Kris's attentive listening and thorough explanations is greatly appreciated. We're proud to have team members who take the time to ensure our customers feel heard and well-informed throughout their service experience. Thank you for taking the time to share your experience.

May 30, 2026

Easy to make an appointment for my oil change and they always provide a courtesy ride to/from work! More

by Rodger.gant
Recommend Dealer
Yes
Employees Worked With
Santos
Jun 04, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with our service team. It's wonderful to know that scheduling your oil change was convenient and that our courtesy ride service has been helpful in getting you to and from work. Your feedback means a great deal to us at Grand Prairie Ford, and we truly appreciate you taking the time to share your experience. We look forward to continuing to provide you with the same level of excellent service for all your future automotive needs.

May 30, 2026

Very great experience, the people are very nice, especially Santos and Sergio.! Thank you so much.!! More

by TUTY_64
Recommend Dealer
Yes
Employees Worked With
Santos
Jun 04, 2026 -

Grand Prairie Ford responded

We genuinely appreciate your positive feedback about your experience. It's wonderful to hear that our team provided you with excellent service and that you found everyone to be so welcoming and helpful. Your kind words mean a great deal to our entire team. We're honored that you took the time to share your experience, and we look forward to continuing to serve you with the same level of care and professionalism in the future.

May 30, 2026

Great customer service Great customer service. Professionalism and gave me daily update. Thank you again More

by SAMUEL14
Recommend Dealer
Yes
Employees Worked With
Santos
Jun 04, 2026 -

Grand Prairie Ford responded

We are glad to hear about your positive experience with our customer service team. It's wonderful to know that you found our staff to be informative and appreciated the consistent follow-ups throughout your service visit. Thank you for choosing Grand Prairie Ford for your vehicle service needs. We truly value your feedback and are pleased that you felt your time with us was worthwhile. Your recognition of our team's efforts means a great deal to us.

May 30, 2026

I was satisfied with my experience overall. Nelson provided excellent customer service and communicated with me regarding issues with my car. More

by MARIAJ29
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
Jun 04, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience! Your satisfaction means everything to us, and we're delighted that you found the overall service to meet your expectations. Nelson's excellent customer service and clear communication regarding your vehicle's needs truly reflects our commitment to providing authentic, professional care for every customer. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future.

May 30, 2026

I am totally satisfied with the service and Santos. I have dealt with him every time I have had my truck serviced. More

by Osmas
Recommend Dealer
Yes
Employees Worked With
Santos Flores, a very nice person.
Jun 04, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with our service team. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your feedback about the exceptional service you've received. It's wonderful to know that you've consistently had such great experiences with your truck service. We're grateful for your continued trust in our team and look forward to providing you with the same level of excellent service for many years to come.

May 30, 2026

Excellent service fast and prompt No problems at, all in and out fast Will use anytime I need. More

by pintoelvs1
Recommend Dealer
Yes
Employees Worked With
Santos Flores
Jun 04, 2026 -

Grand Prairie Ford responded

Thank you for your review and for taking the time to share your positive experience. We are honored to know that our service met your expectations with fast and prompt assistance. It's wonderful to hear that your visit was smooth from start to finish with no problems encountered. We truly appreciate your confidence in choosing us for your future needs and look forward to continuing to provide you with the same excellent service experience.

May 30, 2026

Great service Christopher listened to everything I asked for and paid close attention to my concerns More

by jgarcia7788
Recommend Dealer
Yes
Employees Worked With
Kristopher
Jun 04, 2026 -

Grand Prairie Ford responded

Thank you immensely for taking the time to share your positive experience with us. We are absolutely thrilled to hear that Christopher provided you with great service and took the time to listen to your needs and address your concerns thoroughly. At Grand Prairie Ford, we strive to ensure every customer feels heard and valued throughout their experience with us. Your feedback about Christopher's attentive approach reflects our commitment to delivering exceptional customer service. We truly appreciate you choosing us and look forward to serving you again in the future.

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