Grand Motorcars

still on site. A month after they told me the car I wanted was sold, it's still on their site for sale. They even have a review (which I called fake, so they would n A month after they told me the car I wanted was sold, it's still on their site for sale. They even have a review (which I called fake, so they would not post my review of dealership until I removed remarks stating that the review was fake.) About the car being sold to someone in Florida but now a month later they still have the car on their site for sale. How can that be? The review talks about how awesome they are, okay. The car that I wanted 2015 BMW 650i xdrive. No it's not another one it's the exact same car and pictures and price. Wait it's an over site they just forgot to take it down after a month. I am really tried of this car showing up on my dashboard as available when it "not" or are they trying to bait and switch, show you something they don't have to get you in the store. More

Thank You! I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to ta I purchased a used car from Grand Motorcars on 11/29/18 and I must admit it was a great experience. The entire staff was very friendly but I was to take time to single out Janice Curry. Janice was patient as she worked with me and provided answers to all of my questions/concerns. She certainly made my buying experience very pleasurable. I’m excited to drive away in my new used car. I’ll be back to purchase my next vehicle. Thank you! More

Don't try to work a deal online I was interested in one of their cars that I found via another website. One of their sales people was the first to reach out to me via email early th I was interested in one of their cars that I found via another website. One of their sales people was the first to reach out to me via email early the next morning. In his email, he said to reply to the email or text him for a faster reply. I sent a reply to his email and had to follow up twice to get a reply for the first time 7 hours later. I texted him as well and over 24 hours later, nobody has replied to my text messages. The only email reply I received late in the afternoon was asking about the stock number, which was in my text from early that morning. Then, at 8:30 p.m. that night, I received an email from another sales person stating the car I was looking for had been sold and that he would be happy to help me find another car. It was then I realized that these emails and the text number were automated. I received 2 more emails the next morning telling me that they have not been able to get in touch with me (what a joke) and that my car was sold. I even sent them a reply that first night expressing my frustration in waiting all day and night to work a deal for the car I wanted only to be told 12 hours after my inquiry that the car had been sold. Poor customer service all around. Waste of my time. More

Comfortable, Easy-going experience This was my first time buying a car, and from the minute I stepped onto the property Janice and the entire team at Grand Motorcars made me feel comfor This was my first time buying a car, and from the minute I stepped onto the property Janice and the entire team at Grand Motorcars made me feel comfortable. Janice was knowledgable about the cars that I was interested in, but did not pressure me into making a decision, which was great for a first time buyer. She asked questions and made sure to better understand my interests so that we could both walk out the door satisfied. It was an easy and stress-free process thanks to Janice and the Grand Motorcars team. More

Great, friendly, and works with you I had a great experience. I worked with Janice and she helped me find the right car for the right price. I recommend Grand Motorcars to everyone. I had a great experience. I worked with Janice and she helped me find the right car for the right price. I recommend Grand Motorcars to everyone. More

A outstanding experience While my son did not purchase a vehicle at this time, we had a great experience. We will be back once John has the needed paperwork. Our sales person While my son did not purchase a vehicle at this time, we had a great experience. We will be back once John has the needed paperwork. Our sales person was extremely helpful More

Flew in from Orlando and will be flying in for the next!!!!! I had been looking for a BMW 650i Xdrive with specific options and price. This vehicle was 450 miles away and the pictures, options and pricing was so I had been looking for a BMW 650i Xdrive with specific options and price. This vehicle was 450 miles away and the pictures, options and pricing was so great that I was wary. "If it sounds too good to be true ……." I spoke to Julie my sales woman she knew everything about the car inside and out. She assured me the vehicle was in excellent condition. I flew in and as promised the vehicle was immaculate. I drove it to the local BMW dealership and upon inspection I was assured the vehicle was mechanically sound. Mark the finance manager was great, he managed to get me a better interest rate than any of the banks I applied with!! He explained all of my warranty options and Gap don't ever buy a car without it!! In a nutshell Incredible customer service, quality product, and impressive pricing!!!!! More

Buying the convertible I was limited for time so Julie and the team worked feverishly to process the sale and get me on the road. Unfortunately some details were left undone I was limited for time so Julie and the team worked feverishly to process the sale and get me on the road. Unfortunately some details were left undone but they have answered my follow up questions quickly. More

Ecoboost baby Great people and great service, they really make you feel at home. Great selection of cars, trucks, and suv’s. I would recommend this dealership to an Great people and great service, they really make you feel at home. Great selection of cars, trucks, and suv’s. I would recommend this dealership to anyone looking for a nice used vehicle. Thanks for the F-150 guys More

Great experience! We highly recommend purchasing a vehicle from Grand Motors! We were very satisfied with our experience there! Thank you Grand Motors and Julie espec We highly recommend purchasing a vehicle from Grand Motors! We were very satisfied with our experience there! Thank you Grand Motors and Julie especially for treating us like family! More