Grand Motorcars

Won’t answer the phone half the time. Sales manager Erica refused to call me back 90% of the time. Never called me back to give me any numbers. One of the salesman was extremely rude. Nev Sales manager Erica refused to call me back 90% of the time. Never called me back to give me any numbers. One of the salesman was extremely rude. Never seen a business less interested in making money. I called several times because I really wanted that car, but there is a limit. I will end up buying a car from someone else because of their total lack of customer service. Answering the phone is not hard, but it is a challenge for this dealership. You had better really want a car and be willing to chase the xxxx out of them if you’re going to buy one there. More

With all dealerships, their main goal was to sell the car. Meaning, customer service "sometimes" goes out the door. Not saying they were rude, not saying they weren't helpful, but there was a rush / urge car. Meaning, customer service "sometimes" goes out the door. Not saying they were rude, not saying they weren't helpful, but there was a rush / urgency to make sure the deal is done, more than making sure you were acceptable of the vehicle. But, a nice deal was done, they help with the financing. We assisted by the sales rep,...and the boss. That was interesting. They gave a nice deal for the trade in, which I was super happy about. The finance guy, he was extremely helpful. Gave a nice deal based off the parameters that I presented. All in all, I just needed a new car, as the car I traded in was the first car I ever purchased. The new car I purchased now was more fitting, more space, hopefully not a gas guzzler. So, I have a car, and after a month, we will see. More

Chris and Erica were great to work with. They made it easy to buy my car and always were easy to contact!!! They made it easy to buy my car and always were easy to contact!!! More

They were awesome, fast and precise working with me on all of my needs. I do recommend!! all of my needs. I do recommend!! More

Good guys. Honored the better price from AutoTrader. Didn't get me what I wanted on my trade-in but got me close. Honored the better price from AutoTrader. Didn't get me what I wanted on my trade-in but got me close. More

Princeton Mays he is good person help me like friend so that is good for me b/c I can invite friends and I see good customer service so thanks. that is good for me b/c I can invite friends and I see good customer service so thanks. More

Great, Respectful, Customer Focused, Exceptional Dealership, from the Leadership on the way down to the Sales force, I highly recommend this dealership for their ability to work with myself, during Dealership, from the Leadership on the way down to the Sales force, I highly recommend this dealership for their ability to work with myself, during this holiday season, kudos. More

Donnie was awesome very informative and all the way well rounded dealer . He has great vibe and very good energy , which is what you are looking for with all the pressures of buying a good car thank you Don rounded dealer . He has great vibe and very good energy , which is what you are looking for with all the pressures of buying a good car thank you Donnie . More

I JUST GOT A LETTER TODAY THAT THEY PUT A STOP PAYMENT ON THE CHECK THAT WAS SENT TO THE DMV TO PAY FOR MY TAXES!!!!!! THESE PEOPLE ARE FREAKING CROOKS, THIEVES, AND LIARS!!!!! I HAVE PICTURES OF THE LETTER THE CHECK THAT WAS SENT TO THE DMV TO PAY FOR MY TAXES!!!!!! THESE PEOPLE ARE FREAKING CROOKS, THIEVES, AND LIARS!!!!! I HAVE PICTURES OF THE LETTER I UPLOADED TO THEIR GOOGLE REVIEW!!!! MY BANK PAID THEM IN FULL FOR THE COST OF EVERYTHING!!!!! More

My salesperson was named Farah she is nice and friendly and knowledgeable the financing went outstanding I was looking for a certain truck and couldn't get up inside the truck with my legs and back so I fo and knowledgeable the financing went outstanding I was looking for a certain truck and couldn't get up inside the truck with my legs and back so I found another truck a ram four-wheel drive I end up buying that one it's one of the best purchases I made the sales manager was everything went very very well I'm totally pleased thank you More