Grand Motorcars

I am very pleased with this experience. The experience here at Grand Motorcars was excellent. The sales rep Julie was awesome, she tried her best to make us feel comfortable and satisfied. The experience here at Grand Motorcars was excellent. The sales rep Julie was awesome, she tried her best to make us feel comfortable and satisfied. More

Buyers Beware Please prior to leaving this location or signing anything, make sure you double check your car, your tires and you have any defects - have them put ev Please prior to leaving this location or signing anything, make sure you double check your car, your tires and you have any defects - have them put everything in writing... DO NOT take anyone on their word - especially the salesman name Darryl Mann, - stay away from him. He does not tell the truth, after you sign and he has made the sale, he will do nothing more. The only person who you can trust and that is honest is Mike and/or the Finance Manager. AGAIN - if you go here for a car- work with Mike- finance team. He will go beyond for you, if a problem does come to pass, he will definitely do what he say he will do. Darryl is arrogant upon completion of selling you the car, but nice is a pie prior to and will tell you if you ever have any problems to call him on his cell. Until you have an issue, then when you call him, he wants to tell you to call the service team. Very bad experience had here... with Darryl Mann, salesman. More

Unfortunately, I cannot recommend this dealership I have purchased ovr 200 cars personally and through business. I purchased a cadillac from them about 8 weeks ago. 3 days later the engine blew. I am I have purchased ovr 200 cars personally and through business. I purchased a cadillac from them about 8 weeks ago. 3 days later the engine blew. I am reasonable, understand that there was no warranty; however, I contacted them and they never returned a phone call. You would think that a Cadillac with 83,000 miles would not have a blown engine. True? $7,000.00 later I have a new engine in it. I am a Pastor, a family man, and a business owner. I understand that things happen; however, to have an engine blow 3 days later, no response from the company is extremely poor service. Would you not agree? I have recommended many dealerships over the years and over 200 vehicles purchased; however, unfortunately I will not be able to recommend this dealership. Please beware! Sincerely, D.K. Bressette PhD More

Awesome place, better people. We found the car we wanted very easily, and the help we got was awesome. Our salesman Darryl was very helpful and knowledgeable. He got us a great dea We found the car we wanted very easily, and the help we got was awesome. Our salesman Darryl was very helpful and knowledgeable. He got us a great deal on an awesome car. 10/10 would recommend coming to see him!! More

2013 Mitsubishi Outlander Great experience. Julie met me outside and took me to the car I was interested in. Ended up finding an even BETTER car. Awesome place Great experience. Julie met me outside and took me to the car I was interested in. Ended up finding an even BETTER car. Awesome place More

Great experience Julie Womack is the person you want!!! We made an appointment with Julie and when we arrived she was ready for us to test drive the car. She gave us p Julie Womack is the person you want!!! We made an appointment with Julie and when we arrived she was ready for us to test drive the car. She gave us plenty of time to drive and look over the car. She listened to our concerns and she even showed some flaws in the car and told us we could negotiate on the price. Great service and my son has a new car for college that he can afford. Thank you Julie!!! More

No Zero Star Rating Available F- DO NOT WASTE YOUR TIME Spent all day working a deal over the phone with "Shakira" and my credit union. I go pick up a $30k check made out to Grand Motorcars and then she tel Spent all day working a deal over the phone with "Shakira" and my credit union. I go pick up a $30k check made out to Grand Motorcars and then she tells me "a coworker" sold the truck. Horrible way to do business. More

Good, fast We drove from Augusta to this dealership and they were able to work with my budget and get me where I needed to be with my preapproval. We drove from Augusta to this dealership and they were able to work with my budget and get me where I needed to be with my preapproval. More

Grand motor cars I'd would like to say if you happen to be in need of a car and looking for great hospitality and customer service, Sharon Craig is the person you need I'd would like to say if you happen to be in need of a car and looking for great hospitality and customer service, Sharon Craig is the person you need to let get you in what you want and deserve. She worked with me until I got exactly what I wanted. I'd recommend her a thousand times. Thanks for helping me and being just so friendly and patient with me. You deserve a raise!! More

GRAND MOTORCARS IS A TRAP Minutes after driving off the lot with my new car purchased at Grand Motorcars, the tire pressure alert came on. I called about this issue and they in Minutes after driving off the lot with my new car purchased at Grand Motorcars, the tire pressure alert came on. I called about this issue and they instructed me to return to fix the issue. I returned a couple days later to have the issue corrected. After a system reboot, I was given the keys back. For the next TWO weeks, I experience tire pressure issue after tire pressure issue. I called you all three times about this reoccurring issue which required me to alternate tire air refill between the back two tires on multiple occasions. Within days, same two tires I have been having tire pressure issues with since purchasing the vehicle had given out. So, the vehicle was rendered inoperable for over a week. I called and spoke with management picking up the phone unknowingly, even muttered the words "they did not plug his tires, this is on them and they should pick up their own calls for a change." This is evidence enough of the malpractice performed on the daily basis at your dealership. I promised in this call that my scheduled return would result in the repair of my vehicle. Upon my return to Grand and with ownership of responsibility leaning towards the dealership, I was met with hostility and shifty disregard as it pertained to the overdue repairs on my vehicle. Two tow drivers both attested that the current tires were very old, worn and needed replacement well before my three weeks of ownership. They knew of this issue and even with the opportunity to rectify the issue when I brought it back the first time, they chose to ignore it. Leaving me in an incomprehensible position. This is completely underhanded, unacceptable and irresponsible way of doing business. What they did to me was not only a dissolution of trust but a violation of my rights as a consumer. This establishment and it's team of rude, unprofessional employees are manipulative, underhanded people and you won't to stay AS FAR AWAY AS POSSIBLE. More