Grand Motorcars

We Wasted Our Time! I have been assisting my son with the purchase of his first car. Like most people, we searched the internet and found what we thought was a good deal. I have been assisting my son with the purchase of his first car. Like most people, we searched the internet and found what we thought was a good deal. I called the dealership and set up an appointment for this past Saturday for a test drive. My son already had his financing in place, the dealership faxed over the spec sheet for the vehicle to our credit union and after some signatures he had a check in hand should the car meet his approval. When we arrived at the dealership, we were directed to a Ford Focus and not the Ford Fusion that was advertised on CARGURUS. The sales rep told us that the Fusion that we thought we were there to purchase had been sold some time ago and they had a Fusion that was two years older for a similar price. Needless to say we walked out as this was their only real remedy offered. It felt like a "Bait and Switch" that many dealerships have been known for. We drove from PTC up to Marietta which was around 35-40 miles one way only to be left hanging. All that I can say to Grand Motorcars of Marietta is your service was far from grand and not one manager came out to apologize for the mix up. Great customer service. I am a 24 year retired Army veteran just trying to ensure that my son gets a fair shake but was left empty handed. I would not recommend this dealership simply because they didn't seem to give a xxxx that we had cash in hand and had driven a long way just to make them money. Needless to say, we are back in the hunt for another Ford Fusion, wish us luck! I just pray that other dealerships will believe in "Truth in Advertising" because these guys do not. PS.... I hope they don't make Carlina a scapegoat because she was actually cool and went to management for advice on the matter only to come back and say "Sorry about that" which means that they obviously weren't concerned about earning our business. 2017 Ford Fusion SE $12,999 is still posted so beware!!! More

LOVED Julie Had a great experience and ended up buying a car that I love for a great price! Julie was super helpful and nice, had a fun time getting paperwork don Had a great experience and ended up buying a car that I love for a great price! Julie was super helpful and nice, had a fun time getting paperwork done with her. Happy to give her our buisness and would come back or recommend to any of of my friends! More

Used car purchase We were initially supposed to meet with Rodney but he was busy and they were short staffed so Julie took over. Easy to work with! We were initially supposed to meet with Rodney but he was busy and they were short staffed so Julie took over. Easy to work with! More

Great service !!!!!! It’s been a headache looking for a car especially dealing with certain dealerships. But I must say “Grand motorcars “ gave me excellent service , they It’s been a headache looking for a car especially dealing with certain dealerships. But I must say “Grand motorcars “ gave me excellent service , they really work with you and treat you like family instead of a dollar amount . I drove an hour to come here and it was worth every mile .. Julie Womack is amazing !! She genuinely cares for her customers ask for her ..I wish I could rate more than 5 stars ?? grand motor sport deserves it More

Very good service and help for a new customer I bought a truck through them and it was a very easy process Julie helped me and she helped me get the lowest prices on everything. I bought a truck through them and it was a very easy process Julie helped me and she helped me get the lowest prices on everything. More

Outstanding service Came in for only a few hours and already decided I was going to get a car . Amazing service and everything was explained perfectly would recommend! Came in for only a few hours and already decided I was going to get a car . Amazing service and everything was explained perfectly would recommend! More

Excellent Carlina was great I recommend her .to family and friends. She is a great person. I came all the way Texas to purchase. This was the best experience I Carlina was great I recommend her .to family and friends. She is a great person. I came all the way Texas to purchase. This was the best experience I have ever had when purchasing a vehicle More

Amazing service from Julie and Mary Julie and Mark were very helpful in making this a painless process. They did an amazing job. I would recommend this to dealer to everyone. Julie and Mark were very helpful in making this a painless process. They did an amazing job. I would recommend this to dealer to everyone. More

Great Experience - Thanks Julie! Julie is at the top of her game and gets things done by any means necessary! She made my car buying experience quick and painless! Definitely ask for Julie is at the top of her game and gets things done by any means necessary! She made my car buying experience quick and painless! Definitely ask for her, she’s great! More

Great Experience Julie helped us find the right car and worked hard to get us the best price. I would definitely recommend coming here to buy a car and meeting with he Julie helped us find the right car and worked hard to get us the best price. I would definitely recommend coming here to buy a car and meeting with her! She will help you in every way she can!! More