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Grand Junction Subaru
Grand Junction, CO
553 Reviews
Welcome to Grand Junction Subaru: Western Colorado's Subaru Destination
At Grand Junction Subaru, transparency is at the heart of everything we do. There's a reason we sell more Subaru cars and SUVs than anyone else in Western Colorado. It's because we treat every guest like an old friend and create customers for life by building relationships of trust. Our team is dedicated to your total satisfaction, and we are committed to making our world a better place through our Subaru Love Promise. Grand Junction Subaru offers a better way to buy, paired with a strong connection to our local community. For all your automotive needs, we are Western Colorado's Subaru destination. We also proudly serve Fruita drivers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 553 reviews
November 13, 2018
GREAT SERVICE! VEHICLE BROKE DOWN ON A ROAD TRIP AND GRAND JUNCTION WASS THE CLOSEST DEALERSHIP TO BE TOWED TOO. AFTER THE LEVEL OF SERVICE PROVIDED BY PETER AND L VEHICLE BROKE DOWN ON A ROAD TRIP AND GRAND JUNCTION WASS THE CLOSEST DEALERSHIP TO BE TOWED TOO. AFTER THE LEVEL OF SERVICE PROVIDED BY PETER AND LISA ID PASS UP ANY OTHER SERVICE CENTER FOR THIS DEALERSHIP! AWESOME DOES NOT DAY ENOUGH! More
by JOELDEAN12
Employees Worked With
PETER AND LISA
November 05, 2018
Sold me TWO defective vehicles!! I STRONGLY discourage any potential consumer to purchase a vehicle from Grand Junction Subaru!!! I have leased TWO BRAND NEW Subaru Impreza's from the I STRONGLY discourage any potential consumer to purchase a vehicle from Grand Junction Subaru!!! I have leased TWO BRAND NEW Subaru Impreza's from them within the past year. The first vehicle I had major mechanical issues that started within the first week of ownership. They "bought back" that vehicle out of a "courtesy" to me. Due to the "buy out" I had to lease another Impreza however they did not have a similar model available so I was leased a more expensive version, the sport. Not only did I have to pay licensing and registration on both vehicles, they DID NOT credit my down payment (a Truck) towards the new lease! I lost out on that money! Now, I've had the 2nd vehicle for 10 months and it has been in the shop almost a dozen times. The only repairs they have done are system updates and have put in a bigger battery two times now! After the first failed "bigger battery" attempt, my ex went in to complain. They told me I was not allowed back to their dealership and the work on my vehicle had to be done elsewhere. With matters escalating through Subaru Corporation, I was sent to another Subaru dealership that has now unfortunately been left to clean up Grand Junction Subaru's defective vehicle sale! The first time I brought in my car to Grand Junction Subaru for repair, I was personally told by Shawn Harrison (General Sales Manager) that they have seen a LOT of these vehicles come back in and need new radios because there is a malfunction in the informatics system. Peter Barc (Service Director) also stated the same thing with my ex when he picked up the vehicle. They KNOWLINGLY disclosed this information to us and recognized the problem but did nothing about it. Since than I have had to have my vehicle serviced by another dealership that did not lease me my vehicle. My vehicle continues to have "no-start issues related to the electrical condition" and has left me stranded by myself or with my 6 year old son, on many occasions! The matter is now at corporate level and Grand Junction Subaru has failed to provide copies of repair orders to myself or corporate! I have called and emailed the management team at GJS and have not received a response, even from the owner Ron Bubar. Subaru Corporate Representatives have reviewed my lease, recognized the errors and apologized stating that unfortunately they cannot tell the dealerships how to sell their vehicles.! The car remains unfixed but for the meantime the problems are being masked by a new Optima deep cell battery that they installed! Not a mechanic out there will tell me this battery is necessary for a sedan! I could go on endlessly about my horrific experience with Grand Junction Subaru but it all comes down to them running a shady business! They sell overpriced, defective vehicles, push off problems to other dealerships and do NOT put consumers SAFETY and satisfaction as a priority! I am highly unsatisfied and disappointed with Grand Junction Subaru in a whole! I would STRONGLY caution anyone who is considering a vehicle purchase from Grand Junction Subaru!! More
by SCNurse
Employees Worked With
Shawn Harrison, Peter Barc, Ron Bubar, Andrew Martinez, Erin Mcneely
October 13, 2018
Satisfactory Communication could be better, and in person customer service is present but overall experience was fine. I will be pleased when i receive my vehicle. Communication could be better, and in person customer service is present but overall experience was fine. I will be pleased when i receive my vehicle. More
by Nhounkla
Employees Worked With
Paul
September 29, 2018
Dennis and staff were great to work with. Dennis was great, very helpful and got me exactly what I wanted in a very efficient amount of time. Randy and Erin were also very helpful. Fast, Effic Dennis was great, very helpful and got me exactly what I wanted in a very efficient amount of time. Randy and Erin were also very helpful. Fast, Efficient and Honest. Great dealership. Definitely recommend them for your next car purchase More
by Laura Silva
Employees Worked With
Dennis, Randy and Erin
September 26, 2018
No pressure/ great service As a middle aged female looking on my own ( spouse crazy busy with work) to find the right used Subaru for me, I lucked out finding Sylvia at Grand J As a middle aged female looking on my own ( spouse crazy busy with work) to find the right used Subaru for me, I lucked out finding Sylvia at Grand Junction Subaru to help me through the process. She listened to the details of my situation and my budget. She helped me hone in on a couple vehicles and gave me space to think on it for a week. When I made an offer, she came through with what I needed and accommodated my work hours to seal the deal! The other employees that helped close the deal stayed late and helped make the process smooth and painless. Great team. Great dealership. More
by Happysubarugal
Employees Worked With
Sean Cholas, Sylvia Kotseva
September 05, 2018
Great service!!!! I stopped in when I was just starting my shopping process and I was pleasantly surprised when Dallas told me that I could try out as many cars as I’d I stopped in when I was just starting my shopping process and I was pleasantly surprised when Dallas told me that I could try out as many cars as I’d like with no pressure to buy. But I couldn’t help it. I just had to have one and signed all the paperwork that day. Thanks Dallas and Grand Junction Subaru for making it so easy. More
by JAK
Employees Worked With
Dallas Bretz
August 25, 2018
Staff was Great! A bit of a rough start, BUT once we got going the ride was equal to the car. Highly recommended. Shaun, Paul and Katie went above and beyond, to get u A bit of a rough start, BUT once we got going the ride was equal to the car. Highly recommended. Shaun, Paul and Katie went above and beyond, to get us into the car we wanted. More
by Steve M
Employees Worked With
Paul and Katie, Shawn Kyle
August 21, 2018
Thank you Jason! Jason helped me out on my end of lease return. Thank you Jason, for going out of your way to make my return a positive experience. Jason helped me out on my end of lease return. Thank you Jason, for going out of your way to make my return a positive experience. More
by Nat2018
Employees Worked With
Jason Nisley
August 12, 2018
Review For Carey Merola Carey was a professional in every sence of the word. The infusion of humor was a nice touch. The willingness to work hard to make a deal was impressiv Carey was a professional in every sence of the word. The infusion of humor was a nice touch. The willingness to work hard to make a deal was impressive. They were great at explaining every step in the Car buying process. More
by tall person
Employees Worked With
carry merola, shawn harrison
August 10, 2018
Great experience I was very impressed with the serveced we received today. Frim the minute we arrived Paul was there to help us in finding us the vehicle we wanted and I was very impressed with the serveced we received today. Frim the minute we arrived Paul was there to help us in finding us the vehicle we wanted and helping us to stay in the price range we wanted. I woukd reccomend Paul as well as Subaru to anyone who may be looking for a car they make the experence very easy and hassle free.. More
by Mhanks
Employees Worked With
Paul
